By far, the best store, clean, stocked, amazing service and great prices. My new go to store for…read moreall things vape.

From the owner: vaporizers , E-Cigarettes, Accessories, repairs, custom coils,read more

Chrissy Marshall and her staff are very knowledgeable and competent as well a delight to do…read morebusiness with. I would recommend them in every regard when considering vape supplies and services!

From the owner: We are a Vape Store offering a little bit of everything for any stage of vaping! Since we are a…read morefamily owned business where we want you to feel welcome every time you walk in the door! If your a new vaper or experienced there is something here for everyone!

This place is truly amazing. I have gone to other vape shops in Guelph and they can't begin to…read morecompare to the knowledge, friendliness and helpfulness of the staff here. They don't make you feel stupid because you don't know something when you ask a question. Unlike other shops you don't walk in and the employees are more interested in their own vaping then in dealing with their customers. They will take all the time that is necessary to help you learn and make a good decision about what you need. Most importantly, they don't try to sell you something more expensive just to make a sale, unlike other shops I've been to. I cannot recommend this shop highly enough especially for the beginner in vaping. Their prices are also the best I have found anywhere!!

This place pisses me off. I just came back from there today to buy a new charger (to replace…read moreanother defective charger that had a loose wire) and this new charger is also defective... it always shows a green light no matter how drained the battery is. Anyways, this is the third store branded charger that's gone bad on me. Apparently, they opted to get the cheap chargers just so they can brand their name on it... a very poor decision. Plus the girl that sold it to me charged me $5.99 when the charger really only costs $3.99. I asked her about it and she said, "Oh, I heard these chargers with the shorter wire charge faster." Whatever, it wasn't even worth refunding my debit for the extra $2... I was in a hurry anyways. It's not just the chargers that suck... every battery I got from this place looses half it's charge after a short time. Batteries that used to last all day now struggle to make it through half a day. The coils I get from there leak a lot, the lids on the bottles of liquid don't seal properly and they leak too. Maybe this is a problem with all e-cigarette hardware in general but all I know is whatever I got from this store. I'll probably just quit completely... not worth the high maintenance and frustration of operating these poor quality devices I get from this store.

If you are new to vaping, or thinking about upgrading your vaping equipment then I recommend…read morechecking this place out! The staff were really friendly, helped me pick out a new Mod and also had a lot of helpful information about the products which they stock. Great variety of different e-juices as well as a wide range of vaping gear. Plenty of pieces to sample before you buy! Highly recommend it!

From the owner: Number 1 vape shopread more

I have been a regular customer at this business for 2-3 years now and all employees have always…read morebeen friendly and helpful and always deliver great customer service in general. Today I accidentally pad locked myself out of my vape with a passcode some how which I had no idea was even a feature on my vape that I've been using for 2 years. After looking on their website to try and figure out what model i have so i can google how to fix it, it seemed as though they didn't sell it anymore, and I couldn't go to their store due to the pandemic. The gentlemen I spoke to today was still happy to help me over the phone and was able to figure out what model my vape was without even seeing it! Within minutes I was able to google how to get the lock off! Highly recommend!!!!

i have always gone to this store because it is convenient. Have always been impressed with the…read morefriendly, knowledgeable, helpful staff. Great selection of products as well.

Best shop in brantford they helped me out all the time and if they don't have what you are looking…read morefor they well help you get what you need

amazing customer service. I had an issue with my vape I bought from them and they took care of…read moreeverything and more! We need to appreciate businesses with good service like this. I rarely am as impressed with businesses as I was with them. If you're looking to vape, buy vape items, support them as they will surely satisfy any questions or issues you might have. Thanks guys! Super impressed !!!

What a great place! Friendly and helpful staff that knows there products. Will definitely be…read moreback!!!!

From the owner: We are Simcoe's original Vape Store. Established in 2012…read moreHelping our customers quit combustible smoking

originally was vaping years ago to quit smoking and it just didn't work but I really wanted to…read morestart working on that again so I contacted Mark at pony boy vapes and he was awesome to deal with, gave me such a great customer service and made me feel like an old friend who really does care about helping you quit smoking. both my husband and I purchased new machines and juices that he customized for us and already were seeing great results. Mark even called me back to follow up to see how it was going which I very much appreciated. they have great products and the juices are awesome and I can't say enough about how much I appreciate Mark's great customer service and knowledge. would certainly recommend the shop to anyone

Out of boredom owning a vape sounded like a good idea. Vapes in general were foreign to me. All I…read moreknew is that they helped people quit smoking and it looks bad ass doing tricks. But Matt, the owner, and one of the other Pony boys (I apologize for not remembering the name, Matt gave us his card) were quick to educate us on how they worked, the juice nicotine levels, cloud chasing events and eggplants I don't think I'll be huffing and puffing clouds as big as these guys anytime soon but you can't help but try My partner came here to buy one. I don't own a vape yet but if I'm in the area this place will be the place I get it!!! Stay gold, Ponyboys. Stay gold!