Really strange vibes from employees Mat, and the short, plump Asian looking chap on several occasions!! These two have come across as moody-snobs over various visits and situations, for example when engaging them in general chit-chat, asking questions, and god forbid, trying to say a joke. I get the feeling that they have some bizarre pent up anger. I suspect that they prefer to talk only to select customers...I don't know.
However, the owner, (possibly Shaun?) was the complete opposite of the Mat and Stumpy. The owner provided fantastic customer service; he smiled, was happy to answer my questions, zero attitude, zero weirdness, i.e. normal, good old fashioned good customer-service. I've been in the shop about 10 times, and unfortunately only had Shaun/good customer service twice.
My advice, call ahead, plan to go when Mat and Stumps aren't there.
My advice to Mat and Stumpy.....Get the sand out of your vaginas fellas. You two punks are the reason why I only gave two stars, otherwise it would have been 4 or 5. read more
