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    J & R Heating and Air Conditioning

    5.0 (1 review)
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    Services - J & R Heating and Air Conditioning

    HVAC system maintenance

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    Justice Refrigeration, Heating & Air Conditioning

    Justice Refrigeration, Heating & Air Conditioning

    (3 reviews)

    Matt is great. He is responsive, professional, and knowledgable. He has helped us with our…read moreancient AC unit twice already. I would highly recommend Justice!

    Justice Refrigeration, Heating and Air's complete lack of communication, minimal- effort service…read moreresulting in no diagnoses but an expensive bill, disrespectful front desk lady who yells and hangs up on customers with concerns and questions they cannot answer due to incompetence, multiple visits with multiple reschedules over a week wait between each, and blatant disregard for client health concerns makes this company one of the worst in the state. We called end of July for LOW airflow from our vents and a "call serviceman" code on the thermostat. They came out that week, were at the house for less than an hour, topped off Freon. Left with no update, but now there was a FAILURE code flashing and we had ZERO airflow at all. It took them a WEEK to give us an update. During that week long wait for an update, we repeatedly called and texted both known numbers. Our texts were "read" but never responded to, meaning our concerns were blatantly ignored. They came out the first week of August after our complaint the issue was made worse. He came at the end of the day for less than an hour, only reset the thermostat, and left again with no update for over a day. We got home that day, failure code was STILL there and we had NO airflow. At this point, it was 80-82° in the home and had climbed an average of 2°/ 3-4 days with it being 90-110° outside and no way to cool down. He finally came back out going into thr 2nd week of August and AGAIN was there for less than an hour with zero update for 24+ hours, despite reading texts and receiving multiple calls. We are going into the 3rd week of August with the same failure code, NO airflow, 84° in the home, and no one has reached out with a solution or to schedule us. I own desert geckos and I have had to turn their heat source off (which I shouldn't have to in Nebraska) because their tanks reached 100° inside in a matter of 2 hours which is DEADLY to them. Our working dog is unable to cool down and is left panting for hours which causes serious health complications. This is by far the worst customer service I have received by any company and I would never recommend them to anyone.

    Aqua Plumbing & Heating

    Aqua Plumbing & Heating

    (5 reviews)

    We highly recommend Aqua Plumbing & Heating. We have used them multiple times. Their manager, Kayla…read morealways helps us schedule and we get service in a very timely manner. We recently had an emergency plumbing situation and we spoke to Kayla and we had same day service. When Tim and Dusten came out, they were professional, knowledgeable, and friendly. They got our plumbing stoppage cleared quickly, and they explained to us what they had done. We are always highly satisfied with their service and the cost. Check them out!

    We bought our home in 2018 and had a home warranty. Unfortunately the home warranty company chose…read moreAqua to fix our AC unit because they had the lowest bid. They tried fixing our 30 year old unit multiple times (it took multiple weeks) and one day we came home and had a new one. Sounds great right? Well, we never saw a technician nor got to speak to one. We also had a hard time with Aqua relaying information to our home warranty company so we had to be mediators. Aqua ended up charging us $200 for a new line set. A month later (the end of summer) we contacted another company to come check our unit because the entire line was froze. They ended up saying that Aqua must not have fully charged it, so they charged it with freon. We called the other company to come out in the beginning of the summer in 2019 when our AC line froze up again. So we had the other company charge it again and told us to contact Aqua to get the leak figured out. I called Aqua and inquired about them charging us for the line set since no one was home to let them inside. They asked me for pictures of proof that the line set was not changed, so I took them. Then I got a reply of "the technician said he was going to come back to do that, but forgot." So they said they would come out and change the line set. Upon recommendation to fix the AC issue we had our furnace replaced, we replaced our entire NEST system, replaced the air filters to the bare minimum and had our air ducts cleaned. Nothing helped the AC hold its charge for longer than one month. Now in 2020, Aqua has been coming out at least once month to charge the AC unit. I finally contacted the sales rep for the AC unit and they gave Aqua a call and led Aqua through how to find a possible leak. The sales rep also told me the unit only has a 5 year warranty because no one registered it for the 10 year warranty (never was told from Aqua). This most current AC charge only lasted a week before the line froze and the technician told me "there was a very small leak and you only lost 4 lbs of Freon." He also told me that on the other side of town kids were stealing Freon and snuffing it. I told him that we have security cameras, motion lights, the AC is out in the open next to a well traveled street and we live in a retirement community. This makes me think that they are having issues with other units holding charge, but blame it on outside issues. The AC company told me that all of this sounds like a pretty major leak and that it needs fixed. Yesterday I called their office because I am gathering all files in case we end up having more issues. I was told by the office person that they have not been recording all of their visits to our house because they are under warranty and they are considering them the same issue. I think they need to record everything, otherwise how can they ever actually know the history of what has been happening!? It also has not be recorded how often they have been charging my AC unit or by how much!

    J & R Heating and Air Conditioning - hvac - Updated August 2026

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