Me encantó el resultado y sin duda volveré. El equipo es muy profesional y atento. ¡Totalmente…read morerecomendado!

I came with my sister. We were visiting from Denmark and decided to freshen up our hair as part of…read moreour vacation. When I came I had pixie cut with top length bleached and the rest was my natural dark blonde. I discussed the choice of hair colour with the only person who could speak English and she was translating to the rest of her colleagues. They suggested to bleach my hair completely for even colour effect. I agreed and so they proceeded. They applied bleach heavily on my hair and scalp and to my surprise left it on for about hour and half. I wasn't informed how long I was supposed to have it on my head or anything. They simply sometimes came and checked the processing so I trusted them as professionals. After about 2h they finally decided to wash it off and afterwards shampooed my hair. I was not told anything they were doing but they mentioned toning before so that's what I thought they were doing. Much to my surprise they applied bleach again. Left for some time (I have no idea how long I was not told anything) and came back to wash my hair again. Applied bleach again. This repeated for around 3-4 times. I was not told anything. Afterwards they washed it off, shampooed my hair again and I don't recall them applying any conditioning treatment or anything of that sort. I got up from the chair and freaked out at the look of my hair in the mirror. It was yellow, incredibly, badly looking yellow. I thought they would maybe finally tone my hair but they started blow drying it instead. I told them I don't like the yellow at all. They tried to convince me it's not yellow despite of me hearing them speaking in Spanish mentioning yellow over and over again. After I expressed my dislike for the chicken yellow hair they put me in the chair with the sink again. Again I wasn't told what they were doing at all. They informed me afterwards they applied bleach again! They left me there until I started complaining because it was burning my scalp. At last they washed it off and applied silver shampoo or something of that sort about three times on my head. Blow drying followed and yet again, my hair was yellow. As the hair dried my scalp felt incredibly sore and dry. I felt like my entire face was pulled backwards and my hair felt awfully dry and paper like. I complained about it but they said it was normal and also said my hair is healthy because they used ola - plex. Now, I know that's supposed to somewhat protect your hair but my hair didn't feel healthy at all! It was like bad bad bad dry grass or whatever. They did not listen to my complains claiming everything is perfect. Behind my back they were talking in Spanish about how it will look good on the photos on their website once they apply filters. I left feeling regretful and uncomfortable. After few minutes of just walking my scalp became unbearably sore. It was painful, hot, burning and just the worst experience. We came back and all they suggested was applying another shampoo!!! We refused and asked them politely to return my money as I paid 135€ for basically burning my scalp and hair. They refused and said the job is well done. Overall... The worst experience ever. Spent almost 5 hours in there and left with PTSD and burns. This experience will make me not go to any hair salon for very long time. The photos are from day later after I applied heavy amount of argan oil and conditioner in other to hydrate whatever was left from my hair.