Very professional and friendly. Fortunately my problem was only a pilot light that was out on my…read morehot water heater and he only charged $50 for his time and gas! I would definitely hire again when needed

Fast response time when my AC quit on the hottest day of the season so far…read more Fortunately for me it was just a furnace fuse. Only charged a service call. One happy customer.

Patrick came out same day and fixed my 57 year old furnace. He had the part in his van and was done…read morein 20 minutes. He was very curtius and reasonably priced. I will only call Dan Billy to fix my stuff.

Dan Billy was scheduled to show up for a warranty repair and I waited 4 hours and no one showed up…read more I called after the 4 hour show up window expired and had to leave a message because no one answered. No one called me back so I attempted to call 3 more times with no answer and left a message each time with my name and telephone number. No one ever called me back so I was forced to make other arrangement. what a joke. I would never use this company for anything. Don't waste your time.

Great staff. Great work ethic. Great service. Very satisfied!! I highly recommend them. We…read morewon't call anyone else.

G&W ROCKS! I have used them exclusively for +20 years and they never let me down. From maintenance…read moreto installs they are trustworthy and prompt. 2 traits sadly missing in many businesses these days.

Had my hot water tank replaced yesterday by Eric w/Badour Heating & Cooling. He did an awesome job,…read moreand it didn't take long! Eric is pleasant to be around! I would recommend this company. Ken M

We had 2 interior air conditioners installed. Everyone was very efficient. Natalie came mid job…read moreand checked on the progress. The installers were very conscientious in the quality of their work and picked up after themselves and were concerned about tracking in dirt. The electrician that was hired by them to do the work was also very nice and friendly. An electrician from Munger. Our plumber, Jim Chartier recommended Badours and we couldnt be happier. Would use them again in a heartbeat.

We needed a new a/c and furnace installed a year ago, and after interviewing and getting quotes…read morefrom several companies, we settled on Valley Heating & Cooling -- we're so glad we did! Jake, who came to do the estimate (and later led the installation), is exceptionally personable and knowleadgeble, and answered our every question thoughtfully to help us decide on the best products for our needs, without any of the usual pushiness or upselling. This is a small, tight company, and both service and communication from Cody, the owner, through Chris at the office, to the engineers, is five-star. The quote was timely and detailed, the warranties solid, and the final cost exactly where we needed t to be. After a call to Valley's office today and an almost immediate visit by Jake and Tyler to discuss a humidifier installation, we were reminded of what an exceptional company this is. Whatever your heating and cooling needs, be sure to give Valley a look. My wife and I can't recommend them highly enough, and wouldn't even consider using anyone else. Thanks, Valley -- you rock!

From the owner: Modern Technology with Old School Service! Mid Michigan's most trusted HVAC experts! read more

We had rite choice come out through consumers energy and Derrick was great. His knowledge of his…read morejob was fabulous. He listened to all of our concerns and checked everything and then some. I also could tell that he took pride in his job.

Good service, experienced and skilled plumbers. I had a water heater and shower valve replaced by…read morethem. Give them a call if you need a good plumber.

Service to customers, they never got back with after they came for a estimate, I called them back…read moreand they said they would have someone get back with me it never happen

Poor service and communication. Work was never completed but was charged a service fee.read more

For a business that's supposedly been around for 100+ years, you'd expect a certain level of…read moreprofessionalism and expertise. You'll find neither here. Our experience has been a nightmare: incompetent technicians who don't know how to properly install a unit, leading to poor initial installation that they refused to stand behind. They then had the audacity to charge her again to fix their own shoddy work. Add in rude and snide remarks from their staff, and you have a company that clearly prioritizes profit over customer satisfaction or quality work. Save your money and your sanity-look elsewhere.

Brett fixed our air exchanger and was very patient in answering all our queries. Will strongly…read morerecommend their service.

I feel bad giving this "Business" 1 star, because to me they do not even deserve that. In my case I…read morehave a dryer that runs on LP (Liquid Propane) ; in short it needs to be converted back to NG (Natural Gas) for my new home. For this to happen I had to do quite a bit of research myself, eventually I found I needed an Orifice, Spring, and Limiter. Out of the two possible companies that could order this part for me. (Sears or Michigan Temperature Supply) I chose Michigan Temperature Supply. First off. I went into the business on a Monday morning, told the man at the counter what I needed. We searched through his inventory on the computer and found not only did he not have it but we would have to order it. Which is totally fine. At least I finally was getting my dryer fixed. We found the parts and sent for them, same day; as I would expect since I paid that very day and it was still in the morning. I was told the parts would be in on Thursday, Which was even better. So to me, .... Next Tuesday, a regular 5-7 day shipping, at the LATEST would've been fine but I was getting them 5 days ahead. Not only did I not receive them that Thursday, but the next Thursday. So exactly 10 days after I placed the initial order the parts came in. Which was still okay to me. Since I also received a call from MTP on Tuesday stating the "Spring I ordered was in but the Orifice wasn't." So to me 10 days, at $6.95 Shipping with two of the days being Sat. and Sun. was Okay. I was a little irritated in myself because it took so long to find the parts, but it was whatever. The parts were here. When I went in to pick them up, I was told I had to wait for "Charlie" to talk to me, that he had to order another part, which I was also okay with since I talked to him earlier in the week about it. He explained he worked with dryers for a long time and had run into this before, that I didn't need the spring but since it was a special order I said "Forget it I'll replace it so it is new." He also told me I needed a Cap Limiter. So trusting the man, I ordered the part he said I needed. He came out and told me that the "Initial" orifice was STILL not in but he had one in stock that I needed. Which to me meant " You ordered a spring and Orifice for $37.33 with shipping and taxes that you didn't need." He already had one in stock!!??!??? Why am I ordering parts and waiting almost two weeks for them. When you have everything I need right here. Then at the very end, he tried to ring me up for all three parts when I already paid for two of them. Proceeded to tell me "I was wrong" only to have him go in the back, get the right paperwork and tell me sorry you overpaid.... the limiter I didn't order that cost 19.50 was only going to cost 13.25. I paid the man his money and told him Thank you. He told me " He should not be trying to fix stuff from behind the counter" as well ... I said "Have a good one!" ... and this is the most IRRITATING part of the whole thing to me.. You Run a Business. An actual Legitimate Business. Whether or not you like the customer is irrelevant, you are in business because of them. You serve a sole purpose of providing an obscure line of materials only a handful of people know they need. Bottom line ... When a "Customer" says "Thank you" "Have a good one!" After a bad experience.... the least you can do is respond in the same... " He should not be trying to fix stuff from behind the counter" were the last words to come out of his mouth before he turned his back and silently walked away from the counter. Very, very unprofessional, Rude, and not very timely. If you can avoid this place. It IS in your best interest to do so. -Satisfied Customer