The help I received at this facility was amazing. Jimmy helped me out tremendously and was so…read morecaring. At 12 am a deer ran out in front of my car and totally destroyed the front of my car. I spent hours trying to get ahold of anyone who would be willing to just look at my car and see if it was safe to drive home. Everyone else told me they had no time for anything of that sort. I was 3 hours away from home and I am a 20 year old college student who knows nothing about cars. I was just visiting friends in West Plains. Jimmy did all he could to try to make it safe to drive home but at the end of the day, there was nothing he could have done for the car. He said he wouldn't feel safe having his own daughter drive in the car so he wouldn't say it was safe for me to do either. Since there was nothing we could do Jimmy then did everything he could to make sure I at least got a safe ride home. He contacted a towing place for me that would take both me and my car back to St. Louis. I knew going into this that my car was not going to be able to be fixed for the long run, but I at least needed to get a way home and someone to let me know if it was safe to do so. Jimmy took it to the next level to help me through this very stressful situation. I think that just goes to show beyond their abilities to fix damages on cars but also just be good people.

We started the New Year off right. On our way home we had a side collision with a deer! The deer…read morealmost went through the drivers side window with his huge antlers. This is our main vehicle and knew we needed it repaired as soon as possible. After calling Mr. Dent, they told us it would be March before they could get the parts. This wasn't on them but rather due to a manufacturing shortage. They were so great and kept us well informed. They did an amazing job. They made sure the vehicle was cleaned inside and out before we got it back. I hope desperately we don't have to use Mr Dent again but if we do they will definitely be the place we choose.

Outstanding quality and service! It was a pleasure to do…read morebusiness with Floyd and I will definitely bring him more work in the future. He re-upholstered a seat of my old truck that I am restoring, it was in horrible shape, my wife had told me to junk it and buy a new one. I told her that I'll take it to him and see what he says. Well, he said no problem. I started to joke with him and ask if he could have it done by Christmas but decided not to. A couple days later he texted me and said it was done. It came out way better than I or my wife expected. He saved me a lot from not buying a new seat, and there's nothing like having the original.

Every aspect of dealing with Floyd and Roen was outstanding. I needed heated seats in my wife's…read morecar and, not only did they get it done in a matter of hours, but they delivered to our home, here in West Plains and the pricing was incredibly fair. You can bet I will be going back to them. Thanks, guys!

I have been looking for a company to do some repairs to my pickup, maily replace the muffler. I…read morehave limited places where I live to have a muffler installed, but I was willing to drive a 100 mile round trip to have the work done. I sent a pricing request, to cutoff the old muffler and install a muffler I have. I sent this several days ago (7) and have as of yet to receive a reply to my request. I can only assume that my minor repair job is not important enough to reply to my request. I will have to continue my search for a place to have the work done I guess. Not great customer service if you can't take a minute to reply to a simple request.

amazing work, got me in same day for a muffler replacement. great price 10/10 customer serviceread more

Pay no mind to the jackass who left the 1 star review. This place is one of the few places left in…read moreAmerica where the people actually do a great job, stand behind their work, and put the customer first. This place is A1 all the way!

Got the call today 8am. The owner called me. I was hoping for an apology for why he kept vehicle…read morefor so long. Or for maybe why it was back in shop. He told me I didn't have a backbone for not coming directly to him and that he read my Yelp review and I am not welcome back. Suburban not done. Parts ordered. He did mention in that conversation why I didn't mention the one time he helped me unlock another vehicle door I dropped for him before that suburban, a flatbed diesel. Here goes. One Friday in May, I took rollback down to scoop that flatbed truck. It also had been sitting since earlier this year. It was sitting since February. By the time I got there I put the key in door, doesn't work. I know I had the right key. I looked all day for that key. All day! Finally I go straight to the owner. Do you by chance have a way of unlocking a vehicle. Maybe that key is in cab. So he sends another guy out to unlock it. No key found in cab. Finally, I go back to owner a second time and ask "Did I by chance give you back the key??? "It Makes sense. Maybe I did. The key was located on the board in his office. I tried one more time to leave the key with him hoping he might clean the fuel system in it. It never happened. I scooped and dropped at another shop. Fuel system almost finished.

Skaggs Repair in West Plains, MO provided outstanding service with fair costs in a very timely…read moremanner. We had a starter on our drill rig fail, and Skaggs Repair had it fixed the same day! I highly recommend using these guys.

The Place to go in Gainesville, Missouri for ALL your Auto Needs, Excellent Serviceread more

Had an appointment set at 3pm to look at fuel leak, got me in on time and found the problem right…read moreaway. He even found other issues that would needed attention soon. Didn't charge me a dime. I will more than likely use them again.

Prompt and professional response and service. The weather was an issue but Jammie came on a Sunday…read morewhen the rain stopped. He was very knowledgeable and helpful. I would call him again.