Needed a gift for our grand daughter's High School graduation We found a beautiful State of Texas diamond pendant Our little Aggie loves all things Texas was delighted Will definitely be shopping here again! read more

This is always my first stop when I am searching for something special for my wife. The store is extremely nice inside and the quality and selection of jewelry is second to none. The store owners personally took the time to help me pick out a beautiful ring for my wife and I am thankful to them for taking away the stress of picking the wrong thing. I send all my friends there for one reason, I am confident they will be happy with the quality of their purchase and the personal attention they will receive. read more

Courtney resized and updated my engagement ring which was slightly too "costume-y" for me. She measured the stones and designed something more delicate - the end result was exactly what I was looking for. It is SO beautiful and it was done on time. Thank y'all. read more

J Shea Jewelers - Jewelry Near Me - Abilene, Texas

I've done business with J Shea Jewelers for a couple of years. My first visit I had a diamond replaced in my wedding ring and ordered a single 14k white gold jump ring. A week later picking up my items I'm a bit taken aback to find the jump ring cost over $100. I'm in the jewelry business and I know what these items should cost. Less that 6 months later the diamond fell out again. I had no intention of ever returning but I knew they should make good on something I had paid for. I took the ring back in along with a small sterling silver charm. The charm needed to be soldered in a tiny area. They also added a O ring that I didn't ask for. When the items were dropped off I was told the ring would be no cost and the charm would cost $11. I returned a week later and was quoted $30 something. I was taken aback. I looked at the envelope (I didn't receive a receipt) they had me sign. The original $11 was scratched out and replaced with $28. I have now been taken by this store twice. It's my fault, if the diamond falls out again I'm asking for a new ring. Get any quotes in writing. read more

If you want a custom engagement ring, this is the place to go. A friend of mine that has all of her jewelry repair done at J. Shea's sent me to them for the engagement ring I was in search of. They were able to create a piece for me that is so unique and beautiful. I would recommend them to anyone that needs any kind of jewelry work done. The staff is super friendly and helpful. read more

In July of 2021 I took my engagement ring in because one of my side stones fell out. Upon inspection it was found that ALL my prongs needed to be replaced/redone. So I ok'd the work. Picked up my ring, paid over $400. I noticed the prongs on the main stone looked really chunky. They said that's normal. Fast forward 7 months and I noticed that the tip of a prong had come off. Called J Shea and he said to bring it in. Winter storm happened and on Monday I went to store to have ring checked out. Store was closed. Took my ring to another jeweler and was asked who did the repair work and I told him J Shea jewelers. He said to me "I'm sorry to tell you this but your ring has been destroyed" when they redid the prongs cut them down so far and build them up again with a lot of solder. My ring had to be COMPLETELY rebuilt. $650 more dollars for this. I went back to J Shea's only to find out he had passed away (that's why store was closed on Monday). I didn't fight the issue because now that the ring was redone there is no proof but my little receipt of payment which didn't state the work they did. read more

I'll start this review with my un-ending desire to shop local and provide my business to local small business owners. I searched around for a local small business jewelry store for my boyfriend's Valentine's gift. I knew exactly what I wanted to purchase for him and I knew places like Zales and James Avery would have the item I was looking for but I didn't prefer to go there. I went into jshea a week before Valentine's Day and had very wonderful service by a nice salesman. He said they didn't have what I was looking for but let me pick out the exact item and they would ship it in time for Valentine's Day. I was so excited and so happy I had picked them to shop with. However, I called the day I was suppose to pick it up before I made my way over just to confirm it was in...well it wasn't. Not only was it not there, but it was delayed 3 more days. I was not called, emailed, mailed, texted, or alerted in any way. The delay of the item was no issue....it's the lack of notification for such promised item on promised Day for a known special occasion. If I had been notified, I could have planned ahead. Fortunately, they did not fight too much returning my money and I was able to go purchase my gift from another place, just in time for the gift exchange. During the return, the owner (person who knew about the delay in my order and didn't call or tell anyone to notify me) sat 3 feet away and didn't offer not one word. Didn't greet me as I walked in the door nor offer any bit of customer retention as my refund was processed by another employee. I made sure to kindly tell this gentleman that I was very upset that that situation happened and that I didn't want to give my business to a large chain jewelry store but in this situation it's what I needed to do in order to keep my word and promise for a special gift exchange. Again, I will not be giving them my business again and I wouldn't suggest it to my friends or family. I give 2 stars only for the initial salesman, he was nice. read more

I noticed there were no reviews here, so here's mine. A few years ago, I needed my diamond solitaire wedding ring fixed. A prong had worn down too much. I went in and there was no salesperson, but the jeweler repair guy spoke to me. He was abrupt and said it would take a week. I figured well, he wasn't a salesman, so perhaps he was a better jeweler than he was representative for the business. On the appointed day, my husband went to collect it an hour before they closed. You guessed it, my ring was not ready. One week for a prong?! They hurriedly slapped some repair on the prong, making it stick up farther than the others. It was a sloppy job. When he returned home with my ring, I was just sick. Of course now, that prong has gotten snagged on something and jerked sideways, so it needs repair again. You can be sure I will NOT be going to J Shea. It would benefit the owner of this business to check outgoing work. (Update- seven months later...I just got a note from Shea, saying he'd just seen this review. Hmm. Offered to repair the ring. Thank you, but I now live in another state, and the ring was repaired within a week of the bad repair job. Would I really have been wearing a six thousand dollar diamond in unstable prongs? No...) read more

I LOVE them! They are so awesome. They just finished another custom piece for me and it is beautiful. Now I am not the type who believes that my single piece of jewelry should be their only accomplishment in life and if it isn't they then are the worse most horrible people on earth. I am more the type that realizes they are business owners and do their best to get things done as fast as humanly possible. If you are the other type...1) good luck to you in your little life. and 2) no one cares. These guys go out of their way to help their customers. They have delivered to me during a holiday, they have stayed late away from their own families, they have gone over and above everytime I have used them. If you are a whiny little titty baby...go somewhere else. read more