Tom and his crew have kept our gardens looking great, attending to annuals before they start to…read moreclutter the beds, keeping weeds out and trimming back. Tom has invested in new equipment to ensure the beds look their best and the lawn edges are tidy. They were great when the snows hit last winter, and we will be calling on them again to keep us clear. Very reliable, you can set your clock on their weekly arrival! David B

It has been over a year since our last review of Tom's landscaping service. We continue to…read moreappreciate how Tom and our team look after our yard maintenance and their attention to detail. In these difficult times, he has managed to keep a cadre of workers that hit the ground running when they arrive and leave the place looking great when they leave. Many thanks,Tom, for your work ethic and high standards.

I selected Ascent from several quotes because they provided a detailed work order and comprehensive…read moreprice covering labour and materials whereas others provided an estimate based on an hourly rate. Ascent's website copy and arborist credentials sounded like just what my new-to-me property needed, leading me to believe I could trust the professionals to do the job. During the quote process Jake was punctual, knowledgeable, and responsive. After accepting the quote, I was promptly assigned a date and a four-person team. What I got was a three-person team that was personable and reasonably diligent but not skilled. From that point forward, Jake was much less responsive to questions, and I had to email him at least twice to obtain responses (one of which was an additional quote for something that was already in the work order, though that was eventually resolved). He did not attend the site to get the team started on the job nor did he return to the site to evaluate the work done. Overall, the service provided was incomplete and quality disappointingly shoddy (see below for some specifics by work-order line item). All pruning of mature rhodos and camellias was done with a pole saw or chainsaw, leaving an unsightly result that in all cases had to be remediated by me with pruning shears. When I followed up with Jake about just one of the deficiencies, his response was: "With the work that was done in addition to the work order during our time onsite we cannot complete any more work as part of this quote." He has not responded to my request to itemize what this supposed additional work was. I did ask for a several branches to be removed from one large and several small trees, which was not in the work order, but would have been at most 30 additional minutes of work. Thus, I learned that, in fact, the quote was not for completion of the items on the work order but rather for a fixed number of days on site and materials. And because I was given a team with one less person than itemized in the appointment, the work would not be completed. "Debris cleanup in the garden beds beside the house, the rhododendron bed behind the behind the house and from garden bed beside the front entrance": I had to specifically ask that they use the leaf blower to clean up the fallen leaves under the rhodos or they would have been ignored. They also used a wheelbarrow to move materials from the front of the house to the back, through this garden. I had to ask them to rake that area to remove the tire tracks in that bed as they were quite ready to leave it like that. See pictures for "cleanup" of the rhodo bed behind the house. "Cluster of spurge laurel, holly and snowberry removed on the boulevard": Many of the branches of these bushes were left on the ground where they fell. "Large rose bush at the base of the Douglas fir tree reduced by 80%": This work was done with a pole saw or possibly a chainsaw. While it may have been reduced by 80%, it was hack job that left twisted stalks and random remaining stems that I have since tidied up myself with shears. "English ivy severed at the base of trees pulled off where possible": The ivy was severed on one tree but not pulled off. The ivy on several other trees was not even severed. I was told: Well, if we sever it, it'll just die on its own. While that may be true, it's not what I paid for. "Branches in the garden beds and on the forest floor removed": Many branches remain. "Small garden bed beside the driveway cleared, statues and pots relocated, bed covered in landscape fabric, covered in pea gravel": This was done with the thinnest possible layer of pea gravel and the garden bed minimally cleared. At the end of day two, I was told the team was "too tired" to help me move the statues and I had to insist. Again, note that they sent a three-person team and not the four-person team specified in the appointment, so perhaps that's why they were so tired. "Spurge laurel throughout the property removed": Large patch of spurge laurel remains untouched. Pictures available.

I have found the service from Ascent to be good. I called them in November of 2022 for a quote on…read moremy cedar tree and laurel hedge. Jake answered my call and came out the following day to meet with me. I accepted the quote and the crew came out about 2 weeks later, they were on-time which I really appreciate. When they arrived I pointed out a couple of extra shrubs I wanted trimmed and they did them no problem. They got everything done in one day and cleaned up after themselves. Overall I am pleased with the service.

We hired Rod to give our front yard some badly needed TLC after a major house renovation. He was…read morefast to reply, very pleasant to correspond with and worked well with us to make our vision come alive. On site he was a very hard worker and a joy to work with. He completed the project in a timely manner and was knowledgable on all aspects of the endeavour. We look forward to working with him again. Thank you Rod!

From the owner: Landscape design and Installation, irrigation and repairs, Japanese carpentry and construction.read more

My husband and I moved into a nearly new townhouse in Westhills. The developer had put in some…read moreplants in the enclosed backyard, but we wanted to start with a clean slate and to expand the garden. We hired Green Image to help us get the gardens ready for spring planting and level out and seed the existing grass. Austin came out and we talked through the project and he told me how many bags of each type of soil I would need. We also had some treated landscape timbers installed. We bought our materials on sale and contacted Austin when everything was ready for the project. Because the only access to our backyard in through our house, Hayden (Austin's associate) had to move 20 bags of soil (20L and 50L) from my car through the house and into the backyard. Hayden did a wonderful job. Very polite, knowledgeable, conscientious and was in early morning and out by mid-afternoon. I will be working with Austin in the Spring to decide what to plant and have Green Image do the work. I also have plans to expand the garden in the front of the house and will definitely be consulting with Austin to do this work as well. Quality work!

Green Image has been doing our gardens at Hampshire House for about one…read moreyear. We have been very pleased with the way the gardens look now and their attention to detail is appreciated! Katarina and Yuri work hard to implement our requests and always have good input for making the gardens more attractive and a better amenity for our strata. We highly recommend their services.

Got my yard and patio landscaping. The quality was outstanding and a fair price considering. I'd…read morerecommend Larix Landscape for any landscaping needing done in Victoria, B.C.

We have had Joel do some landscaping (pruning, tree removal) for us on several occasions…read more Most recently in June, he planted 13 cedar trees (7ft) in our backyard as a privacy barrier. Due to Covid he was having difficulty sourcing the height we were looking for but was very persistent and found exactly what we wanted. Discussed the plan, did a walk through, a reasonable quote was provided, a date was set for installation, the crew showed up, completed the job professionally and we are thrilled with the outcome. Joel is always a pleasure to work with, the staff are always professional and they get the job done! Highly recommend this company for your landscaping needs.

Amazing service with outstanding results!…read more Michael listened to what we wanted to do in our backyard and more than delivered in regards to timing and esthetics. He had excellent suggestions on how we could meet our budget!

Michael Howell of Terra Luma Design was highly recommended to us by an architect about ten years…read moreago and we are so grateful that we asked. He is by far our favourite professional that we have worked with over the years and here is why: We still, 10 years later, love the design he created for us. We wanted low maintenance and that is what we got but it was not at the expense of the design. It's beautiful and we still get compliments. In fact, our yard has won a Community in Bloom Streetscape Award in 2017 and 2018. He is able to source rare and unusual plants which we love. He is so very pleasant to work with. He is very knowledgeable about plants and design and clearly loves what he does. I would recommend Michael and Terra Luma Design in a heartbeat to anyone wanting a new design or an upgrade in an outdoor space.