Why the complaints? This Jack in the Box is clean, bright and has sufficient seating. The service is fast and friendly. All of your favorite Jack in the Box classics are served piping hot, prepared to order and delicious. read more

Jack in the Box - Interior - Burgers Near Me - Longview, Washington

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Went thru drive thru. Waited 5 min for order to be taken. 5 min wait at window and 15 in front of the store. WTF? Seriously? Shit service. Food is cold. I had to go in to get it. Too busy getting Door Dash out. Door dash takes priority. I tried to select no stars, wouldn't let me. read more

Not even close to the description... Nasty looking shredded/chopped/cubed chicken in a stale pita with nothing but the shell, a piece of ice berg lettuce. No sign of any vegetables, cheese or salsa..... read more

Jack in the Box - This is supposed to be their chicken fajitas pita - Burgers Near Me - Longview, Washington

Frankly, this location has deserved a 3/10 over the last few years. But, Yelp is out of five stars instead of ten, and I frequently come here...so I'm rounding up more generously than initially anticipated. (To 3 stars instead of 2.) To begin my review, I will state that at least half the problem is a lack of employees. Which I won't add into the problems with this location. But there is another half of problems, so here we go. Their service is mostly fine. You can definitely encounter some weirdness, but as long as they have enough employees it's fine. It can absolutely take forever, and it's not rare to be out of ingredients or whole items. But, overall the employees are generally nice no matter the circumstance. Of course there are times when they're not, but that's everywhere. I'm gonna go right into the food, because I don't wanna detail any of the extreme weirdness moments and depress anyone. The food is made well. It's the main thing that keeps me coming back, I generally don't feel the food I end up receiving sucks. As for the atmosphere, it's gone way downhill...and it was already not as good as Kelso. There are many times you'll see employees looking like degenerate teens...and I'll leave it at that. More kindly put, it's not exactly a positive environment to be waiting sometimes 30 minutes-an hour and a half. Let me think, anything else? I've really appreciated the 24-hour drive-thru four days a week. Wish it was back to seven. They seem to have finally re-opened the lobby, but with varying hours? I have yet to personally investigate this. Overall, this location never makes me want to stop coming here genuinely. I'll get mad in the moment and say it, but I have never had any actual plans to do so. I think they have good food, generally nice enough service, and I'm hoping they can get more employees soon. read more

I say I will never go here again every time I come here. The wait is horrendous, and the customer service is terrible. Besides being asked what my order was not one word was spoken to me when I paid and grabbed my order. There use to be a long line here for good food and customer service now I'm often the only one and still have to wait. What happened to This location? read more

I wish I could give this Jack less than 1 star. It's not even a fully functioning restaurant. They will literally have 1 or 2 things available from their entire menu ON A REGULAR BASIS. Their wait in the drive thru is RIDICULOUSLY long. I keep trying (out of pure naivety and hope) but it's always the same. Tonight I came for 6 egg rolls for about 11 dollars. They said they only have 2 egg rolls left. They charge me 9 dollars. and with 2 cars in front of me I wait 29 minutes, listening out the window as they proceed to get every single person in front of me the wrong order. IM DONE. This is is a failed state. The service is usually comprised of young adults and it's not their fault. They are very sweet and trying their best. The owner and Gm are not giving them the tools to succeed. read more

Went to get food from here and everytime i come here service is rude and disrespectful! The lady at the window, her attitude was uncalled for. She gave us attitude just cause we asked if it was cheaper in the combo!! Like wth!. Sorry you have to do your job!. I work at Taco Bell and as a service person myself I was disappointed. Learn how to be respectful. She was also on her phone at the window instead of cashing us out. Don't think ima come here anymore and the food was mid. read more

Stopped in after a night shift so 5:00am. Pulled up at 5:04am and was asked to wait 5 minutes. I wasn't in a rush so no biggie. Cashier was nice enough, was kinda bummed they no longer have bacon cheddar wedges. Got out there by 5:14 so wasn't a horribly long wait. What can you expect at 5:00am. read more

Employees could care less if you want to buy anything, the store always looks closed and the night shift will close the dining room whenever they want. The drive through line takes forever and the kitchen is filthy. I don't know why anyone would eat food from this location. If I could give negative stars, I would. DO NOT EAT HERE! read more

I came here to pick up some breakfast jacks and tacos. My usual haunt items for this business. The staff was very friendly and professional and wore masks and gloves. The breakfast jacks were good I got everything that I ordered and the tacos were definitely spicier than most Jack-in-the-Box restaurants I've been to. And considering my husband like spicy he thought they were fabulous. I thought they were a little too spicy for me but I'm not a big spicy fan. So if you like spicy this is definitely the taco for you., If you can really call it a taco, but the expectations of Jack-in-the-Box tacos it definitely tasted it flavorful. read more

Jack in the Box - Drive thru - Burgers Near Me - Longview, Washington

Ordered doordash and didn't get my shake. Instead of offering a solution to being out of Oreo mix for my shake like offering just a vanilla or chocolate shake (that would have been perfectly okay with me) they went off on my dasher saying they won't do substitutions and that I'll just have to file for a refund. I've had nothing but problems with this location and this was the final straw. I'm filing a complaint to doordash as well. I'm going on the corporate website and filing a complaint as well. This location needs entirely new management and staff read more

Chronically understaffed at dinner time. Fast food shouldn't take 30 minutes. Put more people on the schedule or I'm not coming back.

This Jack in the Box is about like all others. The interior is not as new looking as some I have been to, but it serves the purpose. The Staff is nice and friendly. They pay attention to special orders and I watched them interact with many other customers since we were there on several occasions over the past week and they are nice to everyone in line no matter how busy it is. One small complaint would be... they ran out of secret sauce in 3 days time, in all fairness I am not sure how popular it is so I do not know if maybe they only keep a few packets and I cleaned them out in 3 visits? LOL I will have to ask them order more if we move back there. I am an OLD school Jack in the Box diner, I grew up eating it in California 1970's and 1980's. We live in NC now and we would have to drive 4 hrs in each direction to get to one near Charlotte, and back so I NEVER get it. Bet on it I ate there every day for the past 7 days. The menu has changed apparently since my days back in 1985...I have NEVER had a Jumbo Jack or egg rolls, and I stick with the "child size burgers" (which used to be normal burgers that adults ate... SIGH) I had plain cheeseburger with secret sauce, tacos, onion rings, I tried the fries (yuck) they have changed since 1985, I tried a sirloin burger (yuck), tried a sourdough jack (not a fan I do not like thick burgers), I never got around to trying the chicken sandwiches, steak sandwiches or any breakfast items... I basically stuck to my small burgers or tacos. the food was hot and fresh and I have no complaints. We did try the chili cheese potato wedges they were very good. Happy to see tacos are very inexpensive and still as greasy and delicious as ever. read more

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The Jack in the box in Longview is a joke, asked for no sauce on my tacos got sauce on my tacos, all the lettuce and cheese are not on the taco it's at the bottom of the wrapper. Can only order two can't order 4. Out of jalapeño poppers. they hand me my soda and the lid falls off and spills (in my car) because the cup is smashed on one side... i say something to the window cashier and she says ya sorry and shuts the window. read more

Went there for early breakfast and drive thru had a pallet blocking it but said drive thru open 24 hrs. Lies, lies, lies. 4:15 am. Sept 9th

For starters, the line was very busy, not there fault, we were there for 30 mins until we got there, they were out of all chicken, egg rolls, burgers, soda, it wasn't a very good experience read more

Local Jack in the box restaurants have gone way down hill. And their "bigger chicken sandwich" is the size of a slider...if that. I am not going there anymore. Given them more than a few chances and always dissapointed. read more

Jack in the Box - Burgers Near Me - Longview, Washington

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The drive-thru is a clusterFk! No order speaker; it's broken. Then have to wait for a good 45 minutes for food. This place is a nightmare. read more

Jack in the Box - Outside . Drive-Thru slew of cars ; at 2:30AM! Unbelievable. Horrid. - Burgers Near Me - Longview, Washington

I have NEVER even considered rating a fast food restaurant because you get what you get. But I am so grossed out right now. I just left with a chicken fajita pita, my favorite fast food item in the world and this place has chosen to forgo the salsa, add chunky burger tomatoes but that is forgivable. What is not is that it is full of the most soggy, inedible, probably toxic lettuce I have ever seen. What made someone see this disgusting, wet, wilted, old, brown lettuce and think to put it in someone's food???!!!! I am literally gagging right now. read more

Have stopped in here three times since they opened after the remodel...every time has been disappointing, so I will probably not go to this location again. I have a basic order every time: 2 tacos and a small fry. Not a complicated order. But even though the last time I specifically asked for FRESH fries, they were once again lukewarm and soggy, just as they were the previous two times. The tacos on all three visits were also lukewarm and not crisp at all. I've been a faithful customer of Jacks for twenty years and rarely have had bad food there. Also since the place just reopened after a remodel, I figured I'd give them 3 chances, which I did. So I'll have to go across town to the other Jacks in a neighboring town. read more

Wow, talk about a let-down. IDK what happened to the Quality or value, but I will never try this Jack N Box again. I come in from the coast for Dr visits & lunch. It made me VOMIT it was so disgusting. Of course we were on a road trip & I didn't get to go back in to complain or request a REFUND for a disgusting slimy mess of a Sour Dough Jack. The bread wasn't even toasted, just soggy ... made me gag on the first bite, 3rd one & I couldn't CHOKE IT DOWN ANY MORE. The fries were cold and disgusting; soggy bread, meat & more mayo & ketchup than anyone EVER NEEDED and a slice of tomato. That slice was the ONLY GOOD part of the entire meal. NEVER again. read more

Had a 4 am craving for a burger and fries and had checked the hours online before driving to this location. They had all the lights on as if it was open but the drive through had a pallet blocking it. Disappointing since I live 20 minutes away. Please update your hours to be accurate! read more

I was spoiled by JIB in California where they were practically on every corner and offered great deals. Breakfast 24 hrs a day, tacos that I love and can't really describe why, and the best clever marketing I have seen in ages. Moving to where the closest one is over an hour away was good for my waist line but sucks for my addiction to their tacos. We try to hit Longview once a month for shopping and dining out where one has actual variety and decent choices. The Northern Oregon Coast doesn't really. This JIB location is on the way into town and on the way out, so it is doubly awesome for me. The lass that was working the drive thru was perky as hell and was so manically happy, I wanted to drizzle her blood on my tacos just so I could feel so damn chipper. Alas, with all of the zombie stories being the rage on the news circuit, my tacos would grow cold as I was interviewed and detained of course. Needless to say, she was damn glad to be there. The other employee was very polite, chipper, and professional. They speak ENGLISH!!!!! Most JIB's in California or even in the Portland area can't offer me that anymore. My order was correct, fast, and enabled me to carry on with my life recharged by their incredible tacos!!!! So far, with two visits to this location under our belt, they have been spot on. I only deduct a star because they have yet to open an Astoria / Warrenton Oregon location....Jack, I shall hold your star hostage until you open one by my home damn it. It's not me man, it's the tacos doing it. Sorry.... read more

standard jack-in-the-box. nothing exceptional, but nothing horrible either. If I were travelling through here again, I would stop here again. read more

Jack in the Box - Burgers Near Me - Longview, Washington

Dante's hither-to unrecognized circle of Hell. This is a first in my admittedly brief span Yelping. I've often desired to be able to add 1/10, 1/4, or 1/2 stars for places. It has never occurred to me, till now, that some places really do merit a ZERO star rating. This is a gaping omission in Yelp's current format, and one can but hope requests/complaints have reached the proper parties and that feature will be amended, PRONTO! I've often mentioned the virtues of some places that offer late night or even 24/7 service, if only in their drive-thru. This simply CANNOT be considered a virtue, in this case. The fine folks of Longview have done NOTHING to deserve what awaits them, if happenstance ensures a crossing of paths w/Jack in ye olde Box. Would you consider it a "good thing", for example, if loud obnoxious neighbors kept it rockin' 24/7, and somehow therefore worthy of redemption? If a known PIMP set up shop in your neighborhood, putting our sisters and (God forbid) our mothers "on the stroll", we'd be willing to forgive and forget b/c he moved his operation into non-stop, 24/7 mode? Horse feathers! (Their name is oddly, if disgustingly, fitting, Isn't it? Given their predilection for serving up just about ANY menu item with a molten layer of nondescript hollandaise-cheese whiz. There is little question there awaits "jack" in your drive-through/carry out box...) read more

This Jack in the box is refusing to honor my coupon that I recieve on my phone. Every other jack in the box has done it. Today is cheeseburger day and they refused to honor my bogo free cheeseburger coupon. I will never eat here again. read more

Jack in the Box - Plainly says show it to cashier on phone but they have refused to honor it. - Burgers Near Me - Longview, Washington

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Manager Will takes care of everyone! Excellent customer service, pipping hot food and all the fixings you expect from Jack in the Box. Everything we ordered was freshly made and the best we have had. read more

Jack in the Box - Bring everyone! - Burgers Near Me - Longview, Washington

If there was an option to go lower, I would rate a -8 million!!! This boy through the intercom wasnt even attentive and we sat there for an hour tryna get me a #28 cuz ya boy practicing for turkey day. All the sudden some attitude spits at me asking me to hurry up and order, I get to the food, and I pay for everything, and only got half of what I ordered. Paid in full. Now i gotta leave a salty ass review cuz the service sucks. Curly fries were good tho. read more

Straight up... You'll see me here every weekend. Top notch service every time! The people that work here are awesome and the food is always bomb! read more

Spent 20 minutes waiting in the drive thru, worker did apologize for the wait and offered free shakes etc. also they didn't have our order correct when we arrived at the window. The Grande Breakfast burrito was disgusting not to mention when eating it I bit into something very hard which just turned my stomach even more. read more

Took 11 minutes to get my order. They weren't busy there was 1 car in the drive thru. Here's the kicker I didn't even get a sorry. Never going back!!! read more

Went there tonight they gave me a fucking old ass egg that was green then stayed in the drive thru like 20 min, three people working and steal can't get it together!Evertime I go after work it's horrible 3x I'm out and the lady didn't even know the damn menu.OMG lucky I wanted jelly on my biscuit I would have ate it..this town...Lord read more

I own A+ Carpet & Furniture Cleaning so I am a very busy man. After morning workouts I stop and get breakfast jacks (egg, cheese, and small piece of ham on a bun) 280 calories. Only $1.00 love the place and the staff has become our friends LOL read more

Ordered a #25 with bacon. Thinking my receipt was in the bag, I drove home. Got home and no receipt and wrong order. How in the world can someone forget what I ordered when I was the only one in the drive thru and NO ONE was in the restaurant. Very poor listening or reading skills. In the bag was a #25 with sausage that wasn't cooked thoroughly. NEVER GOING BACK AGAIN! read more

Warm summer evening, open 24 hours, cruising in a hot convertible... Takes me back to Mercer Island buying tacos at 2am. We love JIB tacos and they taste even better in the open air on a warm summer night! Yes I can be a cranky b**ch about food but these tacos put a smile on my face under the stars with the top down! Too bad we can't get one on the North Coast of Oregon... No matter where your travels take you JIB tacos after midnight under the stars.. Heaven! read more

Terrible service. Employee was rude, and condicending. I asked if we could use a coupon, and was given permission. After placing order and getting to window to pay, the employee said that a we couldn't use the coupon for a buy 1 get 1. read more

The worst fast food experience. Came in for Dinner and ordered Teriyaki bowls but they were out of rice. Daughter ordered something she didn't want since that was out. Wife then ordered a fajita pita and turns out those were out. She ended up with something she didn't want, I ordered a milkshake but they were out of whip cream and cherries all at 5 pm. Poor planning on their part. read more

Paid for a Jumbo Jack meal and it literally looked like a cheeseburger meal. The fries are always over done & the burgers are always sloppy. But at least they're consistent with their grade D service. read more

today I got a breakfast chicken sandwich & didn't think much of it so I ate one & as I was eating the other I noticed in side the egg there where different spots of Green as soon as I seen that I wanted to throw up because that doesn't look right & when I took it back & showed them all they said was can't give your money back but I can give u another one hahah yea right I'm good I just want my money back but only got 5 dollars back when I paid 15 bucks for it read more

I don't know why, but I love their tacos, I make fantastic tacos but these ... just make me smile