Hello, I live in…read moreAustralia and as such require extra assistance when dealing with insurance in the States. You are always happy to answer my questions and guide me in the right direction. Ilias

The staff is great. Great price on home, auto and life insurance. Janelle and Casey are very…read morefriendly and helpful.

Had a great experience with Ande. It's been a pleasure working with her and the conversations we've…read morehad while discussing all the ins and out of insurance. Highly recommend her to anyone looking for a good human to work with.

I have used Brett Smalley State Farm since I moved to TN in 2022. Belinda in the gunbarrel office…read moreis wonderful. From helping me with my many adult children that do not seem to understand insurance to explaining the Chattanooga Flood to claims that just did not understand. She is always there to help. Even when problems arise out of state she is quick to help figure things out. When you have unusual problems, concerns, or multiple adult kids that need alittle more hand holding Belinda is the go to for us. She understands and does not rest if she can help. I have called her with rental insurance questions as well as auto and life. Give her a call she won't steer you wrong. Big kudos to Belinda for going the extra mile as we continue dealing with the flood issues. Your help and steady hand have meant the world to me. I wish I had grabbed some cards to give to people when I tell them how much you have helped us both with in-state issues like the flood and out of state like the accident on vacation. You are the best!

We have used the Walls Group exclusively for our Keller Williams businesses for years. They are…read morealways on top of the work, professional, and know what is going on with constantly changing tax laws. In addition, I use them for my personal annual tax preparation and have never had a problem. HIghly recommended!

We've worked with Mellanee for years through multiple companies. As an accountant and adviser,…read moreshe's sharp as a tack, easy to talk to and of the highest character. Her entire team has been responsive any time we needed anything. I would, and have, highly recommend her and her team to anyone or any business needing bookkeeping or accounting help.

Friendly staff, easily bought new policy at lower prices and for increased coverage. Insurance…read morepremiums within my budget.

Great service with no hassle changing providers. My policy included travel protection too which is…read morea huge plus! Shout out to Sam who made my experience pleasurable!

Highly knowledgeable, efficient, and amicable staff with absolutely amazing service. Making sure…read moreyour information is secure, complete, and thoroughly analyzed is obviously a very high priority. Additionally, their ability to work 100% virtually with you is unmatched with other Tax preparers, planners, and coaches. Highly secure client portal where you can upload and store tax documents and history, flexible meeting hours, capable virtual meeting options, along with the staff's abundance in tax and accounting education is why I choose to use them year after year for my preparation, planning, and protection. They also will work with you in person at their brick and mortar location. 100% will never use anyone else for my tax related needs.

she still doesnt have my 2024 taxes finished. she keeps giving me excuse after excuse why she cant…read morefinish it. If you dont want interest and penalties from the IRS, I would recommend to you not to use Deborah Davidson. SHe moved out of her Hixson address and is now suppose to be in Athens, Tn. Beware of hiring this lady.

Such an amazing person, Deborah helped us with some accounting we needed done. She was…read moreinformative, helpful and very, very good at what she does. I loved how she not only helped improve our budget but also took time to explain things as we went along. Highly, Highly recommend her services.

Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

From the initial call to the quote being delivered I learned so much about insurance I never knew…read morebefore. Great service anytime I need anything! Thank you Eddie and Staci for taking care of my insurance needs!