They take care of you answering questions and giving opinions nice price service and selectionread more

Beau was great! Will def recommend this place! I didn't expect him to go far above and beyond as he…read moredid, but he was amazing.

I keep telling my friends to come here for glass. I've seen stores with some large selections, but…read morenever anything like this. And the prices - wow - these are about the same prices I pay when I buy glass online but without the waiting. I bought a beautiful massive thick multi-colored hand-blown glass water piece for under $40. And they carry what looks like every possible fragrance of the Satya incense I love, too.

They are rude they follow you around like a fort Knox and you're going to take something not very…read morehelpful at all.

Smokaha is the absolute best place. The atmosphere is incredible. Lisa and the owner are always so…read morehelpful so patient. I can be difficult sometimes with not know what I want but they are patient with me and answer question for me. I love this place. They are not the closet vape store near me but I am willing to drive to be able to have great customer service and great and I mean great prices.

I been all over the greater omaha area for loose leaf tobacco. when I thought my search was all in…read morevain, I found smokaha. best tobacco selection in omaha.

Owner followed us around like we were thieves. Wouldn't let us touch an item to see the hidden…read moreprice tag. Will not shop there again.

The selection is okay but woman who was working wasn't helpful. I called to ask about whether they…read morecarried Hyde vapes and what flavors they have and she named the one I wanted (Blue Razz Ice) so I said thank you and made it to the store in 5 minutes. When I got there and was greeted after she got done talking to her friend, I asked where the Blue Razz ice Hyde's were and she said they were all out. Mind you I had just called. My gripe here is that I called and was told wrong information, don't tell me you have something that you don't have.

Great customer service, prices, and atmosphere. It felt like I wanted to just hang out and get to…read moreknow the staff. House brand e-liquid wasn't bad at all ... less than 10$ for 60ml of 12 mg along with a discount on a pack of coils that I actually like and that haven't been available for more than half a year from my normal shop. My new spot for sure , check them out!

I come here with my girlfriend when she needs refills for her vape pen. They seem to have a really…read moregreat selections and brands but their customer service is a little lacking. They don't really feel genuine in their customer engagement and it feels like the people we usually meet there would rather stay away from the counter to smoke with friends and coworkers then help customers. Update: Again, poor service. If my girlfriend didn't like their selection so much, I wouldn't be coming back with her. Update: Guys were on point, willing to talk, actually was able to have a conversation with staff. Good experience!

Awesome shop!!! Select, curated offerings and very knowledgeable and friendly staff. My new #1.read more

Great customer service! Very knowledgeable staff, cool store., reasonable prices. Decent selection.read more

I strongly recommend going to a different smoke shop other than twigs. One that is more…read moreprofessional and value their customers. Twig employees are con artists. They sale counterfeit products as the original manufacturers. Which by the way is illegal. The owners are dishonest, greedy low lives. Just trying to make a quick buck. Don't make the same mistake as I did. I bought 3 packs of raw 1 1/4 cones, opened them up to find out they were not authentic raw cones. They were some homemade crap. An unevenly cut plastic clear straw was in place of the wood piece that's used to stuff. The filter in the paper did not have a raw logo on it. All 3 packages looked like this. Raw cones packaging are not very secure & are very easy to open up & close without looking like it's been tampered with. I called them and they proceeded to tell me they couldn't do anything else but SELL ME more because they don't accept refunds. I asked for a replacement or REAL cones & he proceeded to say that wasn't possible either. Almost laughed about it. I said I was going to make a bad yelp review and he said "Okay cool" & hung up on me. Absolutely horrible customer service. Even the outside packaging of the box is not correct. The colors aren't even the same.