I contacted them Thursday night and they came to my home, located, and fixed the broken pipe that…read morehad caused the link on Friday. very prompt and efficient service at what I think was a fair price. I will use them again if I need a plumber. I really like the fact that they are a local company that has not been bought out by a franchise.

Technician was on time,polite,and worked efficiently! He tested his work and showed us our new…read moredisposal working well! He cleaned up after the job was complete . We would have him again if there is a need .

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.

We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

Hi, AI (Artificially Intelligent and Interpersonal) "Andres" (from F H Furr):…read more Are you sleeping or reaping with AI's open "Rachel" who had just yelped at me that she/ye would be soon working me into the Furr trade schedule for a free visit and estimate on the "service" you now say/flay that you "are not now able" - no, not willing - to assist with?" So, kiss my ask, and congratulations on earning and getting another (my forthcoming) no-star yelp "review." Articulately Intelligent, Thomas Bentz

Overcharged for wax ring replacement...pd $275 for a job that took under 30 minutes and should have…read morebeen no more than $100 - 150

Upon arrival from West Chester, Pa on 3/21/2023, I discovered propane furnace at our Lewes location…read morewas not working. Called 302-945-4358, Long Neck Plumbing and Heating, (license # 2006205563) and spoke to the owner Mike DelCampo. He came out and decision was made to replace the furnace for $5000 dollars. The next day 2 employees arrived with a new furnace and replaced the old one. The new one seemed to be working when they left. The new heater was running very little from April until early November because of the summer and fall seasons. Set the thermostat at 45 degrees for the winter. On my next visit on 4/16/24 noticed there was a thin layer of soot throughout the kitchen and the heater was making a noticeable clicking sound. Inspected the flap used to check the flame, and a flame shot out similar to that of a blow torch. Shut the heater down. I tried to call Long Neck Plumbing twice, at the advertised number, got a voice stating this is Mike; leave a message, we will get back to you. I then called our propane provider who sent out a technician who opened the front cover and stated that I needed to call our installer. He pointed out a nozzle taped to the front of the unit that should have been installed to convert the unit from natural gas to propane. He also warned that the omission had created an extreme risk of fire and the prevalence of the soot. My wife did notify a lady who answered the phone at Long Neck of the situation and the risk their installers created. The lady at Long Neck stated that it was no longer their responsibility but would try to reach one the the employees who did the installation who no longer works for the company. As of this date we have heard nothing from Long Neck Plumbing. Currently the heater is unsafe to use, still needs to be converted from natural gas to propane, needs to be cleaned due to soot build up, and the heat exchanger needs to be checked for cracking, which may cause the furnace to need replacement. At this point I have spent $5000 dollars, have no workable heater, and will need a repair company to follow up. Choosing this company is certainly a personal decision, but my decision has been a disaster, and the lack of responsibility that Long Neck Plumbing has assumed is irresponsible at best.

We had some very sloppy plumbing work done on our house during a major remodel. Ajay came out and…read morereplumbed the sink while showing how badly it had been done by the prior plumber. He's a gem and my only call for plumbing work in Rehoboth.

I could not be happier with Slower Lower Plumbing. Between the great communications before the…read morevisit, to AJ showing up on time and explaining exactly what he was doing and why along with the excellent finished product of a replaced main water valve, this was 5 stars all the way. AJ took the time to run and get materials needed to complete the job properly instead of reusing what was there, and made sure I was pleased with the work before he left.

Jason is fantastic and really helped us on tliterally the 2nd day afetr we moved in. Did a…read morewonderful job explaining our new home systems and maitenance needs. He banged out a complete set of additional outlets in our basement that really helped us out getting things in order. Extremely polite, considerate, and of course professional. Highly, highly recommend him!

Jason is awesome!! We called him with a dryer vent issue and he was at our house in 30 minutes and…read moretook care of the problem !! He is very knowledgeable and explains everything plus gives suggestions and advice. His prices are very reasonable . Thank you Jason !!! Susan and Bob K.

I booked with Seaside plumbing and asked to get an appointment for after 3:00pm so I would not have…read moreto take the day off while waiting for a service call. I recieved confirmation then a text on what service person was coming to my house. Nice touch. Obadiah arrived on time, put covers on his shoes and explained all my options. After makeing my selection he went about getting the job done in a quite, clean and quick manor. It was so great to meet a young man with such a professional manor. After he was finished removed all the trash, left the proper paper work and was on his way. Who ever hired Obadiah made a great selection. Thanks Jim Richards Lewes Delaware

I was a long-term customer of this plumbing company for about a year and a half and paid for their…read moremonthly VIP membership program for priority service and discounts. During that time, the same technician frequently performed work at my home. I later found myself being attacked online by the wife of that technician, who referenced personal information about me and my home that had only been shared while he was working inside my house. Learning that information discussed during service visits had apparently made its way outside of a professional setting raised serious concerns about customer privacy. What was even more troubling was the company's response when I contacted them about it. I reached out because I was upset and believed the situation warranted attention and accountability. Instead of looking into the concern or attempting to address it, the company immediately cancelled my membership and dropped me as a customer. After being a paying member and loyal customer for well over a year, it was extremely disappointing to see the company choose to remove the customer rather than address a legitimate privacy concern. That experience left me questioning whether customer trust and accountability are truly priorities when problems arise.

Update on their work. After a few days we had no water. They came back and replaced a valve. It…read morewas ok for about a day and then we had no water. Called and called them and left messages and had no response. Had to call another company and they had to replace that valve that was put in. I would never use this company again. My husband said it was a check valve. I really hate to have to pay for something twice.

Phenomenal experience from beginning to end , I have found who I will call for all my plumbing needsread more