We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

I cannot say enough good things about Tony and his wife. We had a Naviant tankless water heater…read moreinstalled and the service was top notch from beginning to end - and the pricing was better than anywhere else I called. The best part is that when a part on the water heater was found to be faulty, Tony had someone out to replace it as soon as it was available, at no cost. Even better, is that I know I can call or text Tony anytime I have a plumbing concern or problem and he will respond right away- offering free advice and expertise if that's all that's needed, or coming out to take care of something that needs to be looked at. I know that he has our best interests at heart and would never take advantage of us.

Pleasure to work with, Matt quickly responded, very accommodating, professional, reasonable priced!…read moreThank you Matt!

Matt was awesome. He arrived on time and did a great job cleaning our fireplace and recommending…read morehow to properly maintain it moving forward.

Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.

Mike A. His team showed up on time, took the time to clearly communicate. What was going to be done…read moretoday with of my tankless water heater. I had questions for Mike, he took the time to listen to everyone and address them, and also explained how he would be the tankless system in the utility room. It is an absolute pleasure to do business with a reputable company, employees that are well trained and knowledgeable, and providing service to the consumer.

Extremely pleased with the recent service we received from Chesapeake. I was in immediate need of a…read morerepair and they were extremely responsive and accommodating. Kevin, their service technician, is phenomenal and goes above and beyond to make sure the job is done correctly and his customers are well informed and satisfied. Kevin is truly an asset of the company and I greatly appreciated all his help. I would not hesitate to call Chesapeake again for service. They genuinely do care about customer satisfaction!

Needed a plumber fast. They came out same day, very professional, Reasonable price on the repairs…read moreneeded. Will definitely use them again.

I had a bad experience with them years ago. They have bought out local businesses here and are…read morestill as overpriced as they were years ago in the DC area. They responded quickly but I told them I would never use them again.

Did fix my problems but tried to sell me stuff I didn't need right now. I would like to cancel the…read moremonthly prevention plan. As I have a cousin who is a plumber out of Centreville Md. Please cancel that plan. John Millenburg Hebron,Md.

Simply the best service! Not only are the owners Josh and Lauren awesome but their service folks…read moreAustin and Gavin went above and beyond! They kept us well informed as the work progressed and were courteous and knowledgeable too! 5--star all the way! Also the payment amount was quite reasonable and the pay plan was excellent.

I was worried that my propane was getting too low during unprecedented arctic temperatures. Even…read morethough I knew my propane readings were being monitored, I called the Middletown Office about 4 times. I was told I was on the delivery list, but since there were a number of emergencies, my propane delivery was delayed. Everyone I spoke with at the Middletown office was so nice and reassuring that I wouldn't run out of propane, and told me how many days of propane I had left in our 500 gallon tank. I really appreciated their kindness, patience, and knowledge. I feel very secure having Schagrin Propane.

I've had SchagrinGas for all my heating and cooling needs for 35 years, and through all my dealings…read morewith them they've been honest and reasonably priced. I had a particularly good service call yesterday with Carlo from the Middletown office. He was prompt, explained everything he was doing and why, and displayed a consistently positive attitude. He's a true professional and an asset to your team!

$8,000+ later and we still don't have a working fix…read more We called Liberty Pure for a tripping well pump and somehow ended up paying thousands for work that didn't solve the problem. The owner even told my husband we were never charged for the first visit--interesting, considering we handed over $200 cash. Three visits later, they replaced parts that weren't broken and installed what was essentially a temporary wire instead of an actual repair. After all that, we were told the owner would "take care of us." He never followed up. When we reached out, the solution was simple: pay another $3,000+. The highlight was the third visit, when the technicians tried to leave without confirming anything worked. I stopped them, tripped the pump immediately, and only then did the tech admit he hadn't checked the wiring--because it requires a "specific tool," which he had the entire time. At this point, it feels less like troubleshooting and more like expensive guesswork. If you're looking to spend a lot of money without actually fixing your problem, this is your place. Otherwise, I'd strongly suggest finding someone who diagnoses before replacing parts.

Hanna our tech was amazing. arrived on time went straight to the heart of our issues. Highly…read morerecommended for service and overall workmanship and great attitude.

The guys arrived exactly when they were supposed to arrive. Such nice people! They kept the work…read morearea clean when they left for the day. When they came back the second day, I had a family emergency and had to leave at lunchtime and didn't get home until after they were gone. They locked up for me, and again, everything was back where it belonged and all trash was taken away. I am very happy with the seamless change in my old system to the new one. "

Had great initial experience with their plumbing division (Andrew was great!), so much so that we…read morepre-paid for a full year of their "membership" plan. The next week, our HVAC unit went up in the middle of a heat wave. The tech came out after a couple days and promised quotes on all options within hours...and never sent anything -- not even after 3 days and several calls to their office. The receptionist acts friendly but can't answer questions and never has anyone at hand to help, and despite her promises, the managers and techs never call back. When I inquired about a **prorated** refund for the "membership" -- because they are entirely non-responsive to customers' calls -- the manager once again never returned our call.

I contacted them Thursday night and they came to my home, located, and fixed the broken pipe that…read morehad caused the link on Friday. very prompt and efficient service at what I think was a fair price. I will use them again if I need a plumber. I really like the fact that they are a local company that has not been bought out by a franchise.

Technician was on time,polite,and worked efficiently! He tested his work and showed us our new…read moredisposal working well! He cleaned up after the job was complete . We would have him again if there is a need .