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    Jackson and Son Well Drilling

    4.3 (6 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Jackson and Son Well Drilling

    Well drilling

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    Pure Plumbing & Air

    Pure Plumbing & Air

    (1.2k reviews)

    Southeast

    My husband and I have been using Pure Plumbing since the day we moved to LV in 2019. They are…read moreknowledgeable, honest, and worth every penny! We have decided to sell our home and with that comes the buyer's home inspection process. The buyer's inspector suggested that our double sinks were not up to code and required repair. To appease our buyers, I immediately called Pure Plumbing to correct the issue. Francis C. was dispatched to my home today in regard to the above matter. Turns out, the sinks are very much up to code. He took several pictures, cited plumbing code, etc. I was relieved that we did not require a repair and that Francis and Pure Plumbing was so honest with me. Francis provided me with documentation of his findings that I can keep for my records and also provide to the realtors/buyers. It has been a pleasure doing business with Pure Plumbing and I highly recommend them for all of your plumbing needs. I hear they have a top notch AC/HVAC division as well.(we never required their services for that though :) )

    To start, scheduling the appointment was easy and the office staff were attentive and professional…read more The company was running a $19 promotion for what was advertised as a coil cleaning and inspection service, which sounded like a great opportunity to have my mini-split system checked out. Unfortunately, my experience changed once the technician arrived. After discussing my concerns, only a very limited inspection was performed. The technician checked my refrigerant lines by hand and, during the process, tore part of the insulation covering the lines. The insulation was left damaged without being repaired, repositioned, or taped back together. I explained that I had recently cleaned the system myself and had been experiencing performance issues afterward. By the time of the appointment, the system had fortunately started operating normally again. Despite my concerns, the technician did not perform what I would consider a thorough inspection of either the outdoor unit or the indoor head unit. Several areas I asked about were dismissed with comments such as, "Don't worry about that, it doesn't need cleaning." When I later asked about replacement options and newer systems, the conversation quickly shifted toward sales estimates. I was quoted approximately $11,000 for a new ductless mini-split installation. While I understand labor, materials, permits, overhead, and warranties contribute to installation costs, the estimate seemed significantly higher than I expected. What confused me most was that the technician appeared far more interested in discussing replacement options than addressing the maintenance concerns I originally scheduled the appointment for. At the end of the visit, I was informed there would be a $19 charge. Assuming this was being collected before the advertised coil cleaning service was performed, I also provided a $20 tip. However, the technician then left without performing any coil cleaning service. In the end, I paid for a service call, had insulation on my system damaged, received very little troubleshooting or maintenance assistance, and never received the coil cleaning that was advertised and expected. I left the experience disappointed and feeling that my concerns were never properly addressed. Based on my experience, I cannot recommend this service.

    Jackson and Son Well Drilling - welldrilling - Updated July 2026

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