Dr. Morrison performed quadruple bypass surgery on my father - in - law. Not knowing anything…read moreabout him, I researched him online and I didn't see anything below a 5 star review! His knowledge and expertise far exceed anything or anyone our family has encountered. Meeting him in person, he speaks to everyone with courtesy and respect. He explains everything that he will do and what the expectations are before, during, and after surgery. His staff is phenomenal! My father - in - law is doing extremely well on day 5 after the surgery and we are so grateful and thankful for Dr. Morrison!!

Dr. Currin and his team are excellent. Clinical team was professional, friendly & efficient, as is…read moreDr. Currin. He reviewed the medical history, asked pertinent questions about symptoms that prompted the office visit, discussed most likely root cause, sent prescription to our preferred pharmacy, and scheduled follow-up visit.

Dr Armstrong is awesome and the staff were very professional and friendly. Dr Armstrong was very…read morefriendly, patient, professional, and made sure all my questions were answered. I could discuss all the details with him, ask off the wall questions, and vent my issues. He was very kind and understanding of my situation. He is the BEST!!!

I could leave a zero or minus I would. Yesterday 1-12-26, my 77 year old mother had an appt with…read moreDoctor (Peter S. ) to look over 3 thyroid nodule ultrasound results that one we had already been advised needed a biopsy done ASAP due to the size . My mother is a cancer survivor, has altimezers ,pace maker and a few more health issues .. for sure not in good health but she does have great spirits! I am a only child and have been her POA for 10 years now, I carry her paperwork to all her new doctor locations as needed. Yesterday the woman at the front desk that sits on the left side was one of the worst human beings I have ever had to deal with when it comes to mother. First she tried to tell me my POA paperwork was NOT correct and they refused to scan it in. ( she was incorrect i dod verify it was correct ) moving on she made my mother get up and walk to the desk and of coarse mother asked her why she was treating us this way that of all her doctors, surgeries ect ,no one had ever refused the paperwork. Of coarse the the woman tried to still argue and I just asked mother to go sit down and we would worry about it later. She gave me paperwork to fill out and tried to get me to pay a $25.00 copay . I let her know mother does not have co pays and gave her all mothers insurance info. I went to sit down to fill the paperwork out and before I finished she called me back up to the front desk and advised they could not see mother that she had Medicare/Medicaid of Ga ! Mother also has BCBS of TN. Again at no other doctor office or hospital has ANYONE ever refused to see mother! Need to add in this person had no emotions no empathy no facial expressions, it was like she was dead inside. Zero customer service. This location is where she was referred to and they refused her! There is a reason why this appt was made so quickly due to the size of the nodule and to get a biopsy scheduled. I understand everyone has things going on in their lives that can make them act the way this woman did but at no time is this acceptable .. come on my mother may be walking around with cancer again and she dismissed her and did NOT give a damn! Do NOT take one of your loved ones to this location unless you want this type of customer service and your loved on to be refused treatment!

Dr. Land recently performed surgery for me. He and his office staff were very profressional and…read morehelpful both before and after surgery. He is extremely knowledgeable, compassionate and I would highly recommend him for your surgical needs. They made me feel comfortable at the office and I feel I can call them with any concerns at all. 5 stars from me for sure.

My partner was given steroids for an issue and he had a reaction to them. The steroids were…read morehelping, so he called them and asked if he could be prescribed a different kind. Note, he made clear to the dr that he has had other steroids and didn't have that reaction. It was just this one. (Which she then tried to gaslight me on and tell me he didn't tell her that and didn't tell her the symptoms were continuing. I was in the same room. I hesrd him.) Apparently ignoring that, the dragon said he would have this reaction to ANY type they put him on and that he should go to an ENT because they don't have what they need to do further tests that they couldn't do. (For what? She didn't say. We already knew he had an ear infection from his first visit and the steroids WERE helping until he had the reaction.) When I asked if she was refusing further medical treatment at this time she said No! Of course not! If he wants to come in- Apparently having forgotten that she had said before that they didn't have what they supposedly needed to test him. Insurance fraud on top of everything?

The CEO finally returned my daughters call concerning the treatment of my special needs grandson by…read moreone of their NP, He assured her action would be taken , all we can do is hope that happens , so no other family has to go through what my daughter did. I don't see anything good coming from this , due to the NP being untruthful about what happened, we will never use this facility again, and I still advise against anyone with a special needs family member from taking them to this clinic and I plan on letting other families in the community on other social medias know about this NP at this location.

Office visit was thorough, all questions answered in an understandable way. I was called back…read morewithin minutes of sign-in and Dr. Czarnecki saw me right away. Explanations of everything going on with my health were presented in " plain English" and questions addressed as well. Made me feel confident I was in great caring hands. Friendly, professional staff also. An A-plus experience. I know my health and situation is very complex so this shows me a very caring group. THANKS!!!

This office runs their patients through like a check-out line at the grocery store. I am working on…read morefinding a new doctor. I have been going since 2019* and have never met Dr. Michael Czarnecki. They have not recommended any other help then you are scr*ed. Basically.

Dr. Naik has cared for my family for years. He knows our history and has treated my 86 year old…read moremother with great care and compassion. It it very disappointing that he is not available anymore. I would like to know if he will be practicing somewhere else. It is truly unfair to not explain what has happened to someone that you have trusted and put your health in their hands for over 29 years. Where is Dr. Naik?

Harrison Medical Center office manager. I have been going to my PCP for over 20 years. 1& 1/2…read moreyears ago the office got a new office manager and I have only had bad experiences since she has come in. I have underlying conditions so 1 time a ye I try to get my wellness visit early in the morning. I make this appointment 1 year in advance. The office manager has changed my appointments without contacting me or tell me he is booked. Every time I walk into that office she gives me a hard time. Twice she got into my face and told me to get another PCP. Why when I have a good one. They made my appointment at 2:30 PM. So I took the appointment. They tried to call me the day before the appointment to remind me but i was working and could answer my phone. If i did i could have lost my job. I went to the visit, had not eaten all day, was sick by the time I got there and they informed me they cancelled my appointment because I didn't answer the phone. They said this is there protocol. I was never informed of there new protocol. This is why I feel the office manager was making it up. She took me in a little room and got in my face. I ran out of the room and ran down to the hall and told him what happen. He went ahead and did my wellness visit. I wonder how may other patients she has ran off. She is a bully. I like my doctor been going there for over 20 years. I was treated horribly. Because a women has control issues.

They ended up doing a great job. Once Dr. Dart explained things to me in more detail, I understood…read morethings more clearly. I had excellent care and the doctor listened to my concerns. Everyone in the office was nice as well. I think the actual hospital staff needs to work on their bedside manners a little more. Once I learned they were not part of USA, I had to give USA five stars. I would recommend them to anyone needing complicated surgery.

I was flagged by Erlanger hospital staff telling me that I had cancer. The Erlanger oncology nurse…read moresat in on this meeting yet referred me out of the Erlanger Healthcare system and onto University Surgical Associates (USA). Does she get a referral fee from USA??? USA is a private practice with corporate offices in Nashville, TN. I specifically requested a female doctor to do the biopsy but could not have one because I briefly delt with five+ years ago. What happened to The Patient Bill of Rights? The biopsy was performed by the male surgeon by deading the surgical site by skin injections. The biopsy confirmed that is was cancer. I went to USA surgery center several days later. It was really underwhelming and nonprofessional. The staff was rude because I had several antibiotic allergies. On nurse said, "You can't take anything, can you," as if I liked having allergy reactions. When the nurse anesthesiologist came round, I requested a small incubation since my mouth is small. She was quite rude, telling me that that there was no such thing as a small, adult incubation kit...that it only came with numbers. Last of all, the surgeon was late and in a terrible rush. The surgeon inserted a port in me, however he inserted it backwards. The bottom (metal) was on top and the plastic insertion area on the bottom. The oncology team could not start my treatment because of this backwards port. He was notified and sent me to a local hospital for their IV team to insert tubes for IV treatment. The hospital looked at it under a fluoroscope in radiology and could tell it was flipped. Only the surgeon could fix it At this point, I was upset at the waste of my time. I contacted my oncologist and he rang the surgeon. I proceeded to flip the port with a 90° bent needle and with no deadening before he jimmy-rigged it in place. He was chattering on about if this didn't work, he would place a larger port in me. I have to break it to you; It's NOT goin' happen! USA had a small task to do and they can't get it right. You would think this is it but you would be wrong. I received a call asking me to report to their little surgery center so he could place another port. I told the nurse that I declined a second surgery. When I reported to my oncology team, the surgeon had only flipped it to a 90° angle. The nurses have to push it down before they insert the needle. What I see from the vanish point of a patient is that this conglomerate of surgeons at USA are penny wise but pound foolish. Their billing comes through Nashville, not Chattanooga. In most medical practices, you have a business manager who keeps a watch of the local medical practice. The Chattanooga office looks sedate enough in the lobby, however once behind the doors to examination room, their is chaos. Chaos can cause mistakes and get you killed. Full stop. They have entered in incorrect charges in medical coding & can't seem to get the medical coding corrected. As to the one nurse who accompanied the surgeon to "flip" the port, USA received $490.00 for 5 minutes of standing there while the surgeon pokes me with a bent needle. In conclusion, I would highly recommend the University of Tennessee College of Surgeons over USA. The care received is far better and cheaper when medical coding is correctly done. University Surgical Associates (USA) is a for-profit company and is NOT affiliated with any University of Tennessee medical school.