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    Jackson Heart Clinic

    5.0 (2 reviews)
    Closed 8:00 am - 4:30 pm

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    St. Dominic Hospital

    St. Dominic Hospital

    2.1
    (59 reviews)
    7.9 mi

    My sweet grandson was born here and they were wonderful! What a great hospital. The nurses were…read moreattentive and kind and so inclusive of all the family members. The rooms were gorgeous with plenty of chairs and seating for family members and they were really as hands off as they could be with my son and his girlfriend and them having their baby. The cafeteria, while expensive, was really great. Hot foods, sandwiches, cold drinks, fruit, breakfast food. They had everything. There is also lots of food places very close if you don't want to eat there. Parking is plentiful, we always found a spot right near the hospital (and this place is big). Our whole family loved this place. I'm thrilled that this is where they had their baby!

    I am extremely disappointed with the care I received in the Emergency Department at St. Dominic…read moreHospital. I was sent directly to the emergency room by a clinic after being told I had a corneal abrasion, a suspected corneal ulcer, and a swollen eye. The clinic was concerned enough about my condition to send me to the emergency department for further evaluation. Upon arrival, I had to wait over three hours before I was taken to the back but then placed on a gurney in the hallway and told that I would be treated there because my condition was not considered an emergency. I was especially displeased to be the only patient treated in a high-traffic hallway where people continuously passed by, stared, and went on with their day, which made me feel exposed and uncomfortable during an already painful and stressful situation. All other patients were placed in rooms while I was awaiting treatment in the hall. They had the unmitigated gall to write in a marker a room number and taped it on the wall by my gurney with my wristband informauto. taped on the wall as well. I felt degraded and uncared for at the same time. I arrived around 5:00 p.m. and waited for hours without being examined by a physician or other provider. During that time, my symptoms became progressively worse. I repeatedly informed the nursing staff that I was experiencing severe eye pain, extreme sensitivity to light, increasing swelling, and worsening symptoms. Despite expressing my concerns and fear that my vision could be affected, no one came to reassess me or explain the plan for my care. After six hours, I still had no relief from my symptoms. Eventually, I was told that there was no ophthalmologist on call. While I understand that not every hospital has an eye specialist available at all times, I expected someone to examine my eye, explain the next steps, or discuss whether a consultation or transfer to another facility was necessary. Instead, I remained in the hallway feeling overlooked, frightened, and uncertain about whether my condition was being taken seriously. The most disappointing part of my experience was not simply the wait--it was the lack of communication, compassion, and follow-up. Being left in severe pain with worsening symptoms and no meaningful updates made me feel as though my concerns did not matter. Patients deserve to be treated with dignity, kept informed about their care, and reassessed when their condition changes. when the doctor did show up, she treated me, but gave me no insight for a referral. I hope St. Dominic Hospital reviews its emergency department processes, particularly regarding communication with patients, timely reassessment of worsening conditions, and ensuring that patients understand the plan for their care when specialty services are unavailable. No patient who is worried about losing their vision should feel forgotten while waiting for treatment. I sincerely hope my experience leads to improvements so that future patients receive the attentive, compassionate, and timely care they deserve. Sincerely, Shiquita M. Williams

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    Jackson Heart Clinic - cardiology - Updated August 2026

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