I was with Bryce Holder for almost 30 years and when he sold to BCS I was assured I would receive…read morethe same level of service as it was their "goal" to build "relationships". So, I decided to stay with the firm and at the beginning it was not bad. However today I got a letter telling me that after more than 35 years they would no longer keep me as client because they could not handle the load in the area. As you might have noticed, after 35 years, I am loyal and believe in those I need to trust. I am about to retire which would require significant help from my "trusted" accountants. However, there is no loyalty with BCS and therefore no trust. They misled folks about the engagement and their desire to build relationships. They can't be trusted and there is no loyalty which puts its clients at risk. Find another accountant would be my advice before you are cut loose by the Johnson City elite. These are not the people you want watching your back when it counts. None of us need fair weather friends in our corner.

When our local accountant, Bryce Holder, combined his business with BCS, I was worried we wouldn't…read morereceive the same customer care and that their prices would increase. However, I've been very satisfied with their timeliness, communication, skill, costs, and customer care. I'd give them an A!

Everyone one the office are amazing and very helpful ppl this is our second year here and have a…read moregreat time every time!

I have been an H&R Block customer for the past 7 years. Each time I go, the employees are always…read morekind, professional, and very helpful. The cost of having them do my taxes has been worth not having the headache of doing paperwork myself. Until this year. For some reason that they were unable to fully explain to me, H&R Block charged me triple the price (compared to past years) to file my taxes. My income has not changed very much at all. For someone in my position, having my return cut in half due to the fees H&R charged me is simply unacceptable and a big blow financially. I will be filing my own taxes in the future. H&R, you've lost a loyal customer and I will be warning others before they suffer the same experience.