I have been an H&R Block customer for the past 7 years. Each time I go, the employees are always kind, professional, and very helpful. The cost of having them do my taxes has been worth not having the headache of doing paperwork myself. Until this year.
For some reason that they were unable to fully explain to me, H&R Block charged me triple the price (compared to past years) to file my taxes. My income has not changed very much at all. For someone in my position, having my return cut in half due to the fees H&R charged me is simply unacceptable and a big blow financially.
I will be filing my own taxes in the future. H&R, you've lost a loyal customer and I will be warning others before they suffer the same experience. read more