Very friendly and helpful atmosphere.. Very responsive and easy to talk to and always answered…read morephone during business hours for questions and help. Highly recommend them!

Very professional office and beautiful decor our CPA is brilliant and knowledgeable Really happy…read morewith our new cpa

This was the first year I had someone do my taxes. I was very impressed. I will have him do my…read moretaxes next year

Fast and efficient, reasonable price.. I will definitely use this business again. My taxes were…read morefiled within 2 business days. My refund was direct deposited within about 10 days. The receptionist and tax man were very friendly. Thank you to the both of them

I am currently helping my mom out with her bookkeeping. She owns a senior home care, in which she…read moreneeds a CPA and bookkeeper for. I'm a full time college student in multiple clubs and organizations, plus my part time job, so I'm not very knowledgeable on the matter. I've taken Quickbooks classes before, but I didn't really learn much. I learn more from hands-on experience. My mom has gone through a couple one-on-one sessions with a bookkeeper from this place before. My step dad has numerous senior home care in Reno, and he introduced Kelly to my mom after she started her own business. Since then, she's talked highly of Kelly regarding how accommodating and skillful she was. So she went ahead and set us an appointment. I asked Kelly countless of questions that I had, that the classes did not clarify. I learned so much... where to input certain receipts, efficient strategies, reconciliation reports, etc. I came out of that office confident as ever to take on my mom's bank statements. Due to the session being the third one, Kelly offered me her contact info for free help whenever I need it. Overall, great place for book keeping and tax services in Carson City. Located by the storage area on Fairview, nice interior and exterior environment. Price seems reasonable for the services provided.

A couple of years ago, we lost our CPA & bookkeeper. My business uses QB Online. I called everyone…read morelocally and a few in Reno to find one who was familiar with the program. Not one business was willing. I cam across Pro-Balanced Bookkeeping and after a nice chat with Kelly, the owner, we agreed to a trial period. I had 3 years of taxes and books that needed to be 'cleaned up' before she could make heads or tails of what was going on. Oh My Gosh!!!! Kelly and her staff is wonderful. They worked and worked and worked. Within a short period of time my books were good to go and my taxes were current. Our business hasn't been easy for PB and staff, but they did it. I have established a wonderful relationship with them and would recommend them highly. they always great you with a smile, answer the phones and/or return calls right away, always helpful, are very honest and work for the client. You can't go wring with this group. I am moving to the east coast and will miss them deeply. It's nice to know an honest business and I love working with our local friends and neighbors. I will miss having them in our corner. Thank you Kelly, Nicki & Heather for all your hard work. Marci & Eric Mueller 4 Seasons Total Home Care

I have been a client with Sierra Financial for over 30 years in Carson City. They say change is the…read moreonly constant...Mike Meade was my original tax preparer and was simply the best. Wonderful man with awesome knowledge. Roughly 3 or 4 years ago he retired and change came upon all of us who relied on the friendliness and professionalism this company provided. My wife and I were still clients and our tax preparer moved. No notice from him or from the company here in Carson. I called the office no less than 5 times this past 2 weeks and got one return phone call with no information. The message left on my phone was curt and short with a slammed receiver at the end. Very unprofessional and angry. Not happy at all. Big change from the personal service we were used to getting. Not happy at all. Without a call back getting us an appointment with either Luanne or anyone else working for Sierra Financial we will seek other options. Terrible way to do business....But like I said change is inevitable. Glad to have had my business for the years I had.

Having Luanne prepare our taxes is well worth the drive from Reno. She is extremely knowledgeable…read moreand helpful. She is very professional and will go out of her way to make sure your taxes are filed accurately and quickly. I can't speak for any of the other employees or other services offered, but I highly recommend having her help you with your tax preparation and filing.

Absolutely impressed with Steele & Associates! I have had the pleasure of working with Vanessa for…read morean audit. She is knowledgeable, timely, and accurate. What more could you possibly ask for from an auditor?! She hit all of our deadlines and was available whenever I had questions. The fees were quite reasonable for the service. I look forward to working with Steele & Associates for years to come.

From the owner: Steele & Associates, LLC offers the experience, knowledge, and technology you might expect from a…read morelarge national firm, but we maintain intimate client relationships you would expect from a small local firm. Accurate, timely accounting information is vital for any successful business. Our experienced, knowledgeable staff is ready and waiting to provide you with incomparable personalized service, whether you need it on a temporary or ongoing basis. The specialized services available to Steele & Associates, LLC clients: Tax Planning and Return Preparation Services Auditing Services Payroll Services & Payroll Tax Compliance Business Valuation Services We offer the best of both worlds. We believe our staff surpasses the expertise, experience, dedication, and training of other firms. We look forward to being a part of your team.

Sarah has been most helpful with my clients. She is very professional and kind and works with my…read moreelderly clients impeccably. I refer her to all my clients.

They made good their promise and got the reimbursement check for more than we thought. Pamela Alley…read moredid an outstanding job albeit longer than we anticipated it taking.

We've always used H&R Block and we absolutely refuse after last year and this year's experiences…read more Last year, our return was simple and cost us over $250! This year, we haven't even done our taxes yet and H&R Block calls me at least once a week to get me to schedule. We told them last year we would now longer be using their insanely expensive services and yet we still get the phone calls. H&R Block - have some reasonable rates and we'd think about it again. But for the love of God, stop calling me!

Casey Neilon & Assoc served as financial executor on a rather complex trust and estate settlement…read morethat I was heavily involved in through 2016 and 2017. I imagine it was a quite a bit more than they knew they were signing up for at the time of taking over trust executor responsibilities that I formerly held. That being said, they kept their professionalism and composure when, well, all the rest of us were losing our own and probably kept the estate from going into a probate court type situation. Looking back on things a year and a half later, It took a couple months longer than all involved parties were hoping to execute everything. But they went the extra mile to get it done and done right with due diligence.

Good CPAs. Knowledgable even about complicated tax issues. The only reason I am not giving 5 stars…read moreis that communication is sometimes lacking.

Everything went well from the beginning to the end. I enjoyed working with Terry on the details of…read moremy difficult tax situation, the results his work achieved, and his pleasant demeanor throughout the process. Terry made accounting and tax work enjoyable!

He was welcoming. As we examined my 2024 income taxes. He was to the point, pleasant and…read moreconfident. I was impressed. I expect nothing but good results from his work.