I found Aegis a few years ago in some list of best travel insurances and have used them at least…read moreonce (too hard to figure out who I used for prior trips) for a trip longer than 30 days also because wanted to make sure to have medical evacuation coverage because (conditions not covered by the free travel coverage under my travel Visa card. This time I wanted an answer to a specific question. What happens if lack of crew delays one flight and I miss my next. I don't like the answer but I think it's true for all or most travel insurance companies. The situation is only covered if the delay was caused by ticket, weather or mechanical labor strike so lack of crew does not count and I would have to buy an expensive replacement ticket at the last minute. However, Elizabeth, the agent I was speaking with, had I forget how many, but a lot, of years and was also very smart. I started asking all kinds of other questions and hypotheticals. She patiently and intelligently educated me on all the ins and outs of travel insurance including how to better differentiate and deploy their coverage in conjunction with the credit card coverage. A second aside is that long ago in my career I developed travel agency management and later insurance estimation software so this was a thorough exploration. So a five star review review for Elizabeth and maybe also for Aegis... depending on what I find out while hunting for travel insurance that does cover all the flaky reasons flights are canceled nowadays that can cause me to have to buy a last minute ticket out of pocket.

I received your explanation letter after my home was damaged by the remains of Hurricane Beryl came…read morethrough my area. we had 60-80 mph winds, 6 inches of rain in an hour and standing water up to your hips in this area. I was called by Joy In Ohio and my claim was denied. Your inspector stated on his report that 9 shingle caps or shingles were missing, the roof looked over 10yrs old etc.... I did what Joy said I had a contractor come look at the damage inside, then outside for damage. He took me on the roof. I don't know what your adjuster saw but nothing with shingles or shingle caps were missing. I then had a structural Engineer from the Township look at the damage inside of the home. He stated 5 houses in the same row west to east had the same damage, and he believed it was a downburst of air pushing down on the houses causing the trusses to push into the ceiling. I told Your company this and they didn't care that my home was 4th in the line of 5 that were damaged. Just FYI the others have been fixed by their insurance companies. My roof was stripped and replaced with all good wood and new shingles in 2018. I have already canceled your crappy 1 star insurance, and let every social media outlet I could know your practices, along with the Better Business Bureau. I went with one of the homes that was also damaged by the same storm insurance companies! This letter is just to let you know Your 1 star rating that is on social media has been supported by myself. Insurance companies like yours are why Americans hate insurance, a scam. When your needed you find an excuse not to help. Robert Morse former policy number 2217696268

I was really happy with the assistance I received from Mario. I dread tax season and doing things…read moreon turbo tax made me feel like I might be missing out on money. He made everything so easy. I was able to send him everything electronically as it trickled in and the icing on the cake was the amount I received!

I just found my new tax person! :) Mr. Lucero answered all of my questions promptly and made filing…read moremy taxes a breeze. Once he completed my taxes I quickly asked him to do my mom and brother's taxes. He answered my questions regarding students in college and getting the right tax credits. I previously tried to use turbo tax but everything was so confusing and it costs the same amount to get a professional tax accountant do it. So I will now to go to the professional to get my taxes done. I was able to submit my forms online which made the process fast and easy. Even though I waited until April to do my taxes he quickly submitted them for me. Excellent customer service!

I am a 60 year old woman coming up on a 2 day back surgery. Daren and I spoke about my LLC…read moreneeds.once. He sounded polite, knowledgeable and had my best interest at heart. THEN I reach out by phone, his business website messaging system a total of 6 times since February about my personal taxes with conditions that are new to me so I'm nervous. CRICKETS. My financial advisor then sends over my 1099's and he didn't even respond to THAT. So here I am on tax day filing an extension for myself on an ancient laptop which causes problems communicating with my printer. My money manager knew this. I pleaded for help. He sent me a link to Turbo Tax when my pain level is at a 10 and I'm in a torso brace before surgery. Not helpful. I was just looking to file an extension since I have not been provided with any knowledge by an accountant on my new personal income tax situation. I'm furious and disappointed. Such horrible service. Thank heavens I got the forms printed and in the mail. I was really hoping for an 11th hour ask of my ss# to file the extension for me given what I'm going through pre-surgery (a TWO DAY spinal surgery) So, my experience was zero customer service re:my personal income tax filing.

As i have had tax problems over the years due to working overseas, I hired Daren almost 5 years ago…read moreand have been extremely happy with his work since. Daren is very bright and honest, sometimes controversial, but always with good reason. I have been through 5 accountants trying to find a person good at diverse situations, Daren is that accountant.

Leah was my advocate and the first real sense of peace I'd felt since my accident the day after…read moreChristmas. I'm incredibly grateful for her support and for helping me feel okay again. Vanessa and Jackson were also very kind and made me feel welcome--like they truly had my back. Thank you all so much. Sending good will your way.

Nicole Williams' insurance office has been frustrating. Phone often not answered, long response…read moretime with getting answers to questions, agent never in the Carson City office, etc. I have physically walked in to the office and still been unable to get answers. The receptionist says "I'm sorry" all the time and never makes an effort to find the answer. The paperwork that State Farm sent out specifically said "if you are satisfied with your current coverage as shown on the attached Declarations, you need do nothing further." But then they add more coverages that I didn't want. I kept asking and re-asking about the wording and was unable to get an answer. I have had State Farm for many, many years and my previous agent made sure his employees were adequately trained and they were always able to answer questions. The agent was also easily accessible. Guess that is too. much to ask from this office.

My Dad has been having Matt O'Neill prepare his taxes for years. He says it is the best use of his…read moremoney to leave it all to a top-notch professional accountant. After I saw Dad sweating and straining every year (and getting audited the last time he prepared his own taxes) - I couldn't agree more. When I had a tax issue come up this year that was stressing me out to no end, Matt prepared my taxes and helped me with IRS questions and issues from a previous year's status. I can't recommend Mr. O'Neil, or this firm enough for their professionalism and integrity. They have a streamlined web-based new client input form, and create a hard copy take-home folder with your paperwork. You have the option for mail delivery or office pickup/drop off when it is time to sign your tax forms and render payment for their services. They have really expanded in the past few years, with office locations in Reno, Truckee, Tahoe City, and San Francisco. It's not hard to see why-from little issues to big ones, this is the accountancy firm to trust.

We ended up working with Sitcoff about 7 years ago after having a HORRIBLE experience with another…read moreagency in town! What a blessing! Gab is a total gem and we would never trust anyone else with our taxes... personal or business! We've moved in and out of town several times and have made whatever arrangements necessary to continue working with Gab and Sitcoff Oneil! If you are looking for the best CPA in Truckee/Tahoe/Reno look no further!

I contacted BSA to get my personal filings up to date and to advise on incorporating…read more Even though my tax situation is complicated they were upfront about the penalties due. The information about incorporation and where it would be advantageous was extremely valuable and looks like it will be more efficient for my small business in the long term. Service is fast, friendly, and very understanding to my individual needs. You will definitely not be treated like a number when dealing with them.

I have been a client with Sierra Financial for over 30 years in Carson City. They say change is the…read moreonly constant...Mike Meade was my original tax preparer and was simply the best. Wonderful man with awesome knowledge. Roughly 3 or 4 years ago he retired and change came upon all of us who relied on the friendliness and professionalism this company provided. My wife and I were still clients and our tax preparer moved. No notice from him or from the company here in Carson. I called the office no less than 5 times this past 2 weeks and got one return phone call with no information. The message left on my phone was curt and short with a slammed receiver at the end. Very unprofessional and angry. Not happy at all. Big change from the personal service we were used to getting. Not happy at all. Without a call back getting us an appointment with either Luanne or anyone else working for Sierra Financial we will seek other options. Terrible way to do business....But like I said change is inevitable. Glad to have had my business for the years I had.

Having Luanne prepare our taxes is well worth the drive from Reno. She is extremely knowledgeable…read moreand helpful. She is very professional and will go out of her way to make sure your taxes are filed accurately and quickly. I can't speak for any of the other employees or other services offered, but I highly recommend having her help you with your tax preparation and filing.

Best insurance purchase ever! Found out about Jermy Rollo though a friend. I'll never be buying…read moreinsurance for anything else where ever again. Best rates. Immediate customer service. And a really great guy. I really can't believe I've been wasting my time with online services. You get to talk to owner(a real person)! And it takes half time it does to buy online for more. Can't say it enough, he's the best. And if you need sr22 insurance, double everything I said. He's the man!