It's now Mid June and still no return, 4 months, every time I try to contact someone I get left…read morewithout a return text or phone call. Biggest mistake to come to this place. Charge me close to $500 for my taxes and I don't even see a return coming.

I don't want anyone going through what I went through. Two years ago, I went with a tax issue from…read morea previous return that was very easily solvable. I signed paperwork and was sent on my way, told I was all done. IRS contacts me months later. Nothing was done. I go back in, sign again. Months later, IRS contacts me again, nothing was done. I emailed and called Bandera Tax Services so many times without a response that I resorted to literally just showing up until they would help me. I begged in the emails. They never did anything. I should've known better and gone to a professional from the moment they first lied but each time they said they would fix it, I trusted them- plus, they had all my paperwork. Final result was my issue ended up in collections even though I didn't owe anything. I went to a proper tax service and solved the issue in one day. Seriously, save yourself the grief and don't go to them. They are irresponsible, do not return emails or calls and do not do what they say they're going to do. They can get you into serious legal and financial trouble.

Never EVER hand over a $3,000.00 retainer. he will have you sign an 8821, which is IRS power of…read moreattorney so he may determine what the IRS/treasury has "on you" so to speak. he will do absolutely NOTHING for you and expect you, the client, to gather and collate everything he needs to put some sort of (I say that

The previous review is correct. He took a 1,000.00 to help with some issues. He owes us back at…read moreminimum 625.00. Won't respond. He answered text messages and phone calls when he was to receive the funds. (Have receipts of the text messsges) he was suppose to complete our extended taxes for 2023 amongst other things. Had to text and call numerous times to see if it was being done. I had just gotten out of the hospital (heart issues) and had to be stressed about it. I didn't have the originals to go elsewhere. Later in the afternoon said it would be under the Mat if no one is in the office. No one ever is. We had to run pick it up so we can mail it. He does not transmit ( never heard of that). Another red flag. This is our life we are not rich. My really good accountant in Florida charges me 375.00 still steep but reasonable, I can't trust him to do anything. He just gets your money and hides. I'm now trying to get a refund of the remainder. He doesn't answer calls or messages. I can't breathe. I'm so stressed. Going to The FTC, if I have to I will go to the news help line. I need the remainder to get the services we need, deserve and pay for. I'm looking for others who have gone thru this with him. I gave copies of all texts from him when he answers it proves what I'm saying.

We received $4,250 late filing penalty AND notice of intent to forfeit our LLC due to franchise…read moretaxes being overdue WHILE using this guy and we started filing taxes in March 2024. This accountant has ridiculously poor communication and is completely unresponsive. Even visiting his office, it's often closed and his secretary is clueless. Even when we told him about his errors he says he "wrote a letter" to the IRS which is not correct protocol it's should to be standardized federal form. He either lied to us or had no idea what he's doing. In hindsight there were signs, the first time we met with him, he was talking poorly about other clients that just left while we were waiting. Not just complaining to his secretary but talking trash about them TO US. I have half a mind to report him to the board. Steer clear!!

From the owner: Helping people with their personal taxes and businesses with their accounting and taxes.read more

I can't thank Justice and THE WISEANT GROUP enough for making tax season so stress-free for me this…read moreyear! The entire process was incredibly fast, and I was able to file my taxes from the comfort of my home. Everything was handled securely and electronically through their portal. The best part is, Justice was able to get me maximum refund at a very affordable price! Professional, efficient, and truly exceptional service. I highly recommend Justice and THE WISEANT GROUP to anyone looking for top-notch CPA, Bookkeeping and tax services! SC - San Antonio, TX

From the owner: The WiseAnt Group, LLC is a firm established on the biblical principle of the Wise Ant. We are…read moredriven by our commitment to deliver unmatched client experiences to those we are honored to serve. With a combined experience of over 30 years of serving South Texas and International clients, The WiseAnt Group was formed to help individuals and businesses manage their taxes, accounting and finances, while staying compliant with the law. We are your virtual in-house proactive professionals with a personal touch.

These folks do great work! John King is a professional that knows his stuff. I would recommend…read moreanyone who has more complex tax matters to call John! He came through for me and did a fantastic job.

Amazing professional place with fantastic customer attention and service! I highly recommend for…read moreany tax preparation needs!

Excellent customer service. Great place to do your Income Taxes. Staff is very professional and…read morefriendly. The office is very nice and very unique in style.

Terrible Accountant, do not use! Late filing, errors on tax paperwork, cant add, even caused us to…read morebe audited due to a mistake on her part. Ive asked for copies of filings over 10 times, Ive been ignored and I would highly recommend you use someone else.

Aureus Advisory Partners has been incredible. We contacted them for payroll and bookkeeping…read moreservices. They have been exceptional. Everything is accurate, on time, and clearly explained. They respond quickly and actually communicate what's happening instead of leaving you guessing. Our books are finally clean and our payroll runs smoothly every cycle. Highly recommend them!

From the owner: Aureus Advisory Partners is an EA-led firm specializing in multi-state payroll compliance,…read morestrategic tax planning, IRS tax resolution, and fractional CFO services. Led by a federally licensed Enrolled Agent, we serve founders, small business owners, athletes, and real estate professionals across Texas and nationwide. Services include Texas franchise tax filings and reinstatements, IRS representation, business structuring, bookkeeping, and cash flow strategy. Elite advisory for businesses that demand more than the numbers.

A 2 hour wait for "IT issues"? Our tax dollars are being spent in the right places. There's this…read morelittle thing called a contingency and it would be smart to have one in place.

Kudos to this location for having a good system in place to deal with the ever-present lines. The…read moremain line leads to where they categorize your issue - a registration, handicap placard, or a dispute. Plenty of seating, though each seat is too close together and it could be very crowded and uncomfortable at peak times. Overall, it only took 15 minutes to go from start to finish when arriving 10 minutes after opening on a Thursday. Multiple reviews state that you should arrive within the first hour of opening, or just come in another day, and I would agree! This would be a very different experience if you had to stand outside during a hot summer day or during a rainstorm. Go early and save your sanity.