We've worked with Terrell for the past two years, and this year I checked his work with Turbo Tax…read more Terrell got us $1,200 more than the Turbo Tax estimate. He's a great guy, really knows the tax code and is very easy to work with. It's no fun to do taxes, but Terrell is a calm and competent professional who did a great job for us!

Bottom line, they are unresponsive, incompetent, and irresponsible. Go elsewhere for tax…read morepreparation. Read on if you want to find out more. I went to the Liberty Tax Service (Bloomfield office) to have the taxes prepared for my small business. My taxes were ready to be signed before the personal tax return deadline. Turns out that my business return was late as they are due earlier than personal returns even with the covid related change in the deadline and I was fined over $800. When I contacted them about their mistake, I was treated like something your dog leaves for you on the floor when you forget to let her out. They ran me out of their office as fast as possible and told to fill out a form and mail it to some IRS address, as this was the least they could do to get rid of me. The next mouth a new bill arrived and they gave me another form with different address and got rid of me again. (In hindsight, it was obvious that they did not know what they were doing.) After that, they were gone and not answering their phone or present in their office during their stated office hours. I finally got in contact with the corporate office and they got the manager to call me. The manager did everything he could to convince me that I was at fault by giving them my information after the deadline and told me that they were tax preparers and not accountants and that they did not bother with deadlines ( not even to mention that the deadline was soon or even past). They only prepared tax forms. He promised to call the IRS on the tax preparrer's hotline. I never heard from him again. At this point, I decided there was no dealing with these people again and tried to contact them to get a copy of my tax return forms which they had forgot to provide me with before when I asked for them before. I was unable to contact them before and the headquarters was also unable to contact them this time. I had to spend a further $50 to pay the IRS to send me a copy. Bottom line, they are unresponsive, incompetent, and irresponsible. Go elsewhere for tax preparation.

I was with Adriana for 5 years - before my recent move to MA. You don't realize how great your…read moreState Farm reps are until you move. She's the absolute BEST! I definitely miss her help!

Update: I did speak with Adriana and I can see why her office is the way it is: fundamentally…read moredishonest. She also was full of excuses and talked in circles.

Chris is fantastic. He perfectly planned my retirement at my budget. He was clear, concise, and…read morereally helped me grasped the trickery of mutual funds. We created the perfect team with offensive and defensive strategies. I would highly recommend him to anyone that even has questions. He'll lead the way!

I have mixed feelings about this location based on two recent experiences - one being great and one…read morebeing not so great. My first experience was because I lost my debit card and needed a new one printed. The teller that assisted me was great, although a bit pushy with "selling me" on mortgage loans, car loans, etc. I get it though - that's her job. She was helpful when discussing PNC employee benefits (my fiance is an employee) on loans and such for the future. My second recent experience was because I lost my debit card again (must have been having a rough week lol). It was a different teller this time. While I appreciate that I was in and out pretty quick with my new card, it was not a good experience after I left. I had 10 errands to run immediately after leaving the bank. My card was getting declined one store after another, causing me to use a credit card. I couldn't understand what was happening until it dawned on me - the teller never asked me which bank account my new debit card was for and therefore, connected it to the incorrect account. I'm a little confused why he didn't verify which account, especially because the one he connected it to has zero dollars in it (I do not use this account hardly ever) vs. my normal account with money in it. This may seem like a minor mistake but every single bill I have is connected to one account and so then, all of my bills were bouncing because of this - a total nightmare. When I think back on the appointment, the teller was friendly but like I said, it was a quick appointment and I'm now remembering that he told me how he lost his debit card recently at a bar... Now, I hate to complain because I'm young and fun (in my opinion lol) but discussing the bar during a banking meeting isn't very professional and now led to all of these issues with my debit card. Overall, I guess I would return but will be very, very cautious of who the teller is and making sure I verify everything that they are doing. Honestly though, I will probably go to a different location because in my opinion, money is not to be messed with.

This PNC Bank is spacious and has lots of parking. Upon entering the building, an employee…read moreimmediately greeted my husband and me, asked what service we needed, and then directed us to the back. We needed to obtain a cashier's check, and although it was around lunchtime, no other customers were ahead of us in line. The teller and his manager were very helpful and polite. They checked our identification and debit card, and then they created the cashier's check in the correct amount for the correct payee. As we were walking out of the building, another employee thanked us for coming and said goodbye. This location of PNC also has a few lanes in their drive-thru.

the tellers are always polite. The tellers put up with a lot of trash type customers.read more

Today I went in there with a battered check and the teller gave me a 'hell no' look and said we…read morecan't cash this check.

This fall, things have been even more hectic & chaotic than normal. Therefore, I am all the more…read morethankful for the excellent customer/client care that we have gotten with Alison H. Alison has been prompt, professional, informative, accommodating, courteous, and just overall outstanding. And it has been a blessing to me at this overwhelming time.

I can't say enough about how helpful Pat has been to our family. He makes recommendations based on…read moreyears of experience, but he never tries to push us into anything that we're uncomfortable with. Most importantly, he understands the big picture. Yes, we want to make sure that we protect our family in the event of something tragic, but we don't want to go broke doing it. My wife and I work full-time and we have a 3-year-old, so it's not easy to schedule appointments. Pat always finds a way to work around our schedule, even if it means that he has to stay late. Highly Recommended.

Honestly - everyone that works here seems really nice and has worked with me. I appreciate how they…read morewent out of their way to help me when I lost my debit card. I like having a local bank with people that know me.

When a family member was passing from CANCER! This bank assigned a family member to the power of…read moreattorney that was not requested to be on.. When sought to correct, this bank escalated things to the police in order to prevent correction. This attempt failed from the bank with the police because they had no right to assign anyone to a power of attorney that was not requested to be included on a power of attorney. The result was the son getting barred from the bank for life because he asked why the bank did that. The bank had no sympathy for the family member and only took actions in their own interests. Such as banning the individual for life from the bank when the person asked why they did something that they are not allowed to do (unless banks can assign anyone to anything they like First Commonwealth Bank did..), This bank is getting away with whatever they want too. The assistant manager's name was Angie out of the Delmont branch and manager's name was Wendy. Also, general manager made a further decision to close all accounts including son's business account who banked with establishment without any issue for 11 years. My name is Michael Kokolis and this is all true. This bank and all of its corporate managers where aware of the events. This bank simply protected the bank by banning the son and took actions to the local police, Delmont Pennsylvania Police Station, when the son was just trying to simply find out why, how, and what gave them the right to act in the manner that they did. And after all the bank will not stop emailing the son, for over a year, offers to do business, when the son is banned from ever doing business with them. It's really sicking. This bank has proven to the son that they can do whatever they want to him, answer no questions, and still harass him with emails inviting him to do business with the bank that has banned him form ever doing business with... Michael Kokolis (724) 771-6195 mike@alarm.life Have all correspondents from bank and hope no one has to be treated like this again from a corporation who will cover up their mistakes and protect theirselves from their mistakes at any cost to a person. Please highly consider this review before banking or continuing to bank with First Commonwealth Bank. Establishments who have done things like this before and gotten away with will more than likely do it again and why even put yourself at such a chance. For this just happened without any warning signs, meaning there never was an issue before, and once this happened this was how they handled it.

I walked into the shadhyside branch and saw a rather stocky man pounding the counter at an…read moreemployee, female and belittieing her in front of others. There was another man behind the woman he did nothing except laugh , the man yelling called him Bill. If I was the employee I would sue the bank for harassment. No woman has to take this crap. I walked out. Seems disfunctional.

This bank is really the only one that has not screwed me over time and time again. I have to say,…read morethe ladies at the squirrel hill location are seriously phenomenal but Shadyside location is good too. If an overdraft happens, you have time to put money in without a fee applying and they are very fair with it. Also, if a check comes out before a deposit they will always run the deposit through first. When you walk in, they have a really delicious keurig coffee maker. It actually makes tea and hot chocolate too, which is a definite plus. There are two desks and usually have the same people working there so it is easy to get to know them. Definitely recommend!