This is our third year with David filing our taxes. This year he introduced a new file-share system…read moreso that our documents are even better protected. He is prompt and responsive. Everything is handled via email, phone, and the file share. His fees are very fair for the amount of time that I'm sure he spends drowning in numbers and making sure we get all of our deductions! I feel so much better checking his numbers against mine before signing and not having to worry that I put something in the wrong box or left something off my tax forms. Thank you, David!

Jill is amazing! I originally went to her 6 years ago with an extremely unusual tax situation when…read more2 other accountants had turned me away. One said that my situation was too complicated and the other said that they had never heard of my situation and that the cost would be too much for them to spend the time researching to find an answer for me. So, I am so fortunate to have found Jill! I called her, explained the basics and she asked me to come in to discuss. I felt total relief! It was almost as if she was excited at the challenge! After explaining the entire situation and answering her GREAT questions, she said no problem. She didn't charge any extra and handled everything. Since then, every year, she has all of my info and makes filing my taxes so simple! 2 years ago I moved to another state and thought that I would have to find someone else. But she told me that she could do a little research (no charge) and continue to take care of me. So now, she works with me and still files my taxes. She is also available all year long to answer my ongoing questions...and she charges NOTHING! That is so valuable as with her on the spot guidance, I don't have to make a tax "error" and then try to figure out how to correct it. Who does that? Jill does! Her fee is extremely reasonable for all of the work that she does and the support that she offers.

Decent tax service. I guess I was expecting it to be a tad more professional. This is my first time…read moreworking with a cpa so I guess I expected to be sitting in an office combing over every receipt and expense. But it's actually an open office with a waiting area that takes walkins. A couple items I intended to write-off I was told werent worth it. Seemed a little rushed as the walkins were piling up. They gave me paperwork that I looked over when I got home. Seemed to be very in-depth with how they depreciated some of my assets, but I just wish they had taken the time to walk me through the how and why. But for a basic tax service, I'd recommend. Probably not for a business owner with tons of expenses/write-offs.

They always take care of me and are extremely kind people. I've never had any issues that weren't…read moreaddressed in my visit.

They are difficult to deal with. I have been trying to get a mortgage interest statement from them…read morefor 16 days now and still don't have one. They say if I log into online banking I could print it myself but online banking does not let me set it up because I only have a mortgage with them and no checking account through their bank. I called the one 800 number and they say they're not allowed to email it to me for security reasons and would mail it. That was 16 days ago and I still don't have it. The Ponchatoula branch told me they don't do mortgages but Hammond would be able to print it for me since they handle the mortgages. When I went to Hammond they told me Ponchatoula could do everything they can do and that neither one of them could print a mortgage interest statement. The Amite branch was the most helpful. She got me the statement I needed but it was not the year i requested. She is now still waiting for HQ to send it to her so she can forward it to me. Its been 2 days and still dont have anything. I have rental properties and mortgages with several banks. The other three banks were all able to quickly and easily give it to me. I don't know why Hancock is so difficult to deal with on something so simple.