Amazing company from the time I walked in the door I was welcome as I worked through my tax…read morepreparations.

I called and the secretary In the office said a particular CPA would be good for me And that she…read morewould ring his office. He was not in the office as she had said and I left a message and my phone number. It has now been over a week and my call has not been returned. I will find another firm as I have no confidence in a firm that does not return your call.

Great service. Initially tried to work with a smaller local firm that disappointed us, and since we…read morewere in time crunch we decided to give H&R a try. The process was a breeze and we met in person to go over the documents and clear any details. Quick, easy and professional. Very happy with the service we received.

Got my taxes done by Cookie. Our taxes are more complex than most. She was awesome and turned a…read moregenerally long and arduous experience into a short one. We left feeling quite confident in the work done. We will be returning.

One of the dumbest things I found out about well Fargo Bank is they ask you your DOB, your account…read morenumber, your last 4 of your SSN , but they can't tell you when your account was open, to me my last 4 of the SSN, my DOB, my DL number and my account number is more important than telling me when I open my account number over the phone after I give you some of the most important information over the phone, that just don't make sense, well Fargo says I have to come in the bank before to get the information, one of the dumbest things I've heard from a bank and I'm very disappointed in well Fargo Bank in Waco TX about the response from them for not being able to tell me a simple question after I've given out some of my value Information, well Fargo your priorities are missed up but that's just my opinion.

Worst customer service. Employees make very minimal effort to help. One was visibly upset when i…read moreasked her to help my aunt at the handicap window instead of her regular desk making a big deal about having to sign out and then sign in at a different computer. Spent 48 minutes trying to get through on the phone. They actually picked up and hung up and then wouldn't answer. I had to call a different branch location just to get holiday operating hours. Truly lazy or uncaring empties at the location on Franklin.