Plan to wait 2-3 hours on the floor in Walmart outside the Jackson Hewitt table. The manager there says it will just be a few minutes, and you are there an hour later with no response, no update.
Customers are backing up, frustrated and start yelling at each other. Jackson Hewitt manager sits there and says nothing. He just looks confused at the screen, and sits on hold on the phone.
Poorly run. Jackson Hewitt called us to set an appointment, and we confirmed before leaving the house. 3 hours later we returned home, taxes still not done. read more