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Jackson Loncar - Breezeful

5.0 (1 review)
Closed 9:00 am - 8:00 pm

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Services - Jackson Loncar - Breezeful

Mortgage refinancing

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1 year ago

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Ben Fenlon - Royal Lepage - Ben Fenlon - Toronto Realtor

Ben Fenlon - Royal Lepage

(22 reviews)

Bloor-West Village

[Update in response to business reply:] I want to clarify…read morethat I never asked Ben to lie or misrepresent anything (I have text correspondence to prove it). I simply requested discretion when presenting the lease application--something I later confirmed with another licensed real estate agent is entirely standard and ethical in this industry. Ben's reply avoids the core issue, which is that he disclosed private information against my clear instructions and responded with hostility and abusive language when I addressed it. Notably, in his response, he does not deny using the language I described--something that should give any prospective client, especially women, serious pause before deciding to work with him. Now that I've seen how he chooses to handle client concerns, it's clear he was never acting in my best interest. In hindsight, I'm relieved I never purchased a property through him--because the financial and emotional consequences would have been far greater. ------------------------------------------------- [Review update:] I had previously written a positive review for Ben Fenlon based on an experience in 2022, but I now feel obligated to update it after a recent encounter that was deeply unprofessional and unacceptable. When I attempted to lease a unit, Ben disregarded my clear instructions and disclosed private information to the listing agent without my consent--jeopardizing the deal and violating my trust. When I addressed this, he became aggressive and disrespectful. He raised his voice, used vulgar language, and told me that if I was going to "act bitchy," then the lease "wasn't worth his time" because the commission "wasn't high enough." I had asked Ben to follow a common and fully ethical approach, and to exercise discretion when presenting the application. I expected him, as my agent, to handle the process strategically and professionally, without disclosing unnecessary personal information that could weaken my position. Instead, he ignored my instructions, dismissed my concerns, and treated me with outright disrespect when I raised them. His conduct was not only unprofessional, but also at odds with the duty of care, loyalty, and discretion expected of a registered real estate professional under RECO's Code of Ethics. I can no longer recommend Ben's services under any circumstances.

Ben is a very knowledgeable and professional realtor who was a pleasure to work with throughout the…read moreprocess. He took the time to understand our needs, provided thoughtful advice, and was always responsive to our questions. His experience and attention to detail made the entire process smooth and stress-free. I highly recommend Ben to anyone looking for a reliable and trustworthy realtor.

Jackson Loncar - Breezeful - mortgagebrokers - Updated July 2026

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