After an urgent care visit for ruptured eardrums and sudden hearing loss, I was referred by a…read moreconcierge doctor to this Shrewsbury location. I arrived around 9:10 AM without an appointment, hoping to be seen on an emergency basis, but was turned away and given the number for their Old Bridge office instead. When I called from my car, I was told there were no available appointments--yet somehow the Shrewsbury office had a 10 AM opening. I took that appointment, but the staff member who initially turned me away wouldn't even acknowledge me. To be fair, the doctor and the hearing test technician were both kind, patient, and professional--I truly appreciated their care during a stressful situation. Unfortunately, the front desk experience completely overshadowed that. I was instructed to schedule a one-week follow-up before leaving, which I did. When I returned for that appointment, I was told I wasn't in the system. The staff member I dealt with was visibly irritated--huffing, puffing, and rolling her eyes--then told me to wait while she looked into it. After waiting about 10 minutes with no update, I stepped outside briefly to regroup. When I came back in, she continued to ignore me entirely. I was eventually called up by another staff member to complete paperwork that I just previously filled out one week ago The level of rudeness and lack of accountability from the front desk staff is honestly mind-boggling. I understand that healthcare settings can be busy and stressful, but basic kindness and respect should never be optional--especially when patients are already dealing with pain and anxiety. If that level of service is too much to ask, this may not be the right role for them.

Because they drop you if your insurance isn't into there acceptability. I am on Medicare and they…read morehave dropped me go somewhere else.

Dr, Mango was both very professional and thorough and also very patient with a first timer using…read morehearing aids. There was a small problem with the rechargeable battery and Dr. Mango promptly provided a new trouble free pair of hearing aids. Very nice and professional staff!

Dr. Tavill saved my daughter's life. It was quick to make an appointment and he was the only doctor…read moreto actually LISTEN to what the problem was and do something about it. Great communication with patients and also great doctor! Dr. Tavill is one of the best doctors I have ever met. His office is an hour away but I will happily make that drive.

out of the blue she is requring a doctor visit b4 filling a script. i've been on the meds for 12…read moreyears, no problems, not controlled substance . Office says i hve to have a visit every six months. She refused to fill.She's leaving me at risk of a stroke or seizzure. Lining prockets from medicare? i've always like her but this is bullshit. Her office also regularly screws up refills. She's terrible and needs to lose her license. Do not make an appointment, her practice sucks

I have been a patient of Dr. Marza for over 15 years. She listens, is compassionate and caring. The…read moreoffice is well run. I have recommended her to several people and they all were happy with her care.

before you spend thousands on hearing aids get written warranty and read .They want you to keep…read morecoming back for repairs but no refunds for the defective products they sold you

professional and gracious service. Just moved into the…read moreneighborhood and needed a hearing test and my hearing aids reprogrammed. Both were done concisely and to my satisfaction. Kudos.

From the owner: The West Long Branch Speech and Hearing Center has been serving the shore area since 1984, The…read morecenter offers diagnostic, consultative, and rehabilitate services to people of all ages. The office is centrally located in Monmouth County with handicap accessibility. Sandra Fields Kuhn is the Audiologist trained in identifying hearing problems and managing those which can not be treated medically. Sandra specializes in pediatric audiology, geriatric audiology, educational audiology and current hearing aid technology. Sandra holds a doctorate in Audiology from the University of Florida and is involved in several professional associations.. Suzanne Jaworski, audiologist, has been working at the center for over 15 years. Suzanne provides complete diagnostic, educational, rehabilitative, and consultative services. Suzanne continues pursuing her education in various audiology topics on a regular basis through seminars and workshops. Saturday Morning & Evening Hours Available by Appointment

If you like a young doctor who calls you sweetheart the first time he meets you and is insincerely…read moreconcerned and patronizIng, whose staff does not follow through with communications, then this is the doctor for you. Reluctantly and lightly explained my condition when pressed. Remember, doctors ratings in those "best of" magazines are voted by peers, not patients.

Dr. Shah is nothing but professional. He was voted top ear surgeon, my daughter had a surgery with…read morehim where he put a prosthetic bone in her ear and repaired her ear drum. She went from 10% hearing in her ear to 70%. He is simply amazing couldn't b happier Sincerely, Cindi Farkas

Not a complete examination…read more I went to Dr. Passalaqua due to dizziness, balance issues, earaches, serious headaches, motion sickness. The Dr. asked me why I was there, and i explained to him the problems mentioned above. These problems have been ongoing for months and greatly affecting my life. After asking me about my problems, the Dr. BRIEFLY looked into my ears without hardly putting the instrument deep into my ear. That was it. I was done. Just over 10 minutes. June 12, 2025

Great Physician and person!…read more Compassionate with good listening skills and a good sense of humor! Highly recommend him!

Wonderful staff and doctors! I highly recommend this…read morepractice! You will always feel heard and well taken care of

I normally see Alexis the Nurse Practitioner here, and I can't say enough nice things about her!…read moreShe is thorough, takes her time listening to you, and is always very pleasant ! I'm so glad I found such a great provider !