Totally fine rental place. Mom and pop type operation. Friendly staff…read more Low cost, accepts VAT, you have to vacuum and wash your car before returning it, there's a cap on mileage. You can rent a manual transmission car, if you're interested. You also get what you pay for, so don't expect anything fancy or top of the line. If you need to extend your days, you have to do it in person. I rented for about a month. It was easy, aside from the vacuuming and washing, which I'm not used to doing with rental cars. If you're on base, I suggest Sixt or Hertz, for convenience.

Great place to rent a vehicle. Professional, efficient, and kind service. Very clean cars and vans…read more They take VAT, speak English, and offer very reasonable prices.

The best. Brenden will do anything to help out before, during, or after the sale. We have been in…read moreGermany for five years and have purchased six cars, all from him. He helps you through the maze of buying cars in Germany, and is there every step of the way. He also bends over backwards to help maximize trade-ins, you get the most back that you can from the vehicle. We've recommended them to many other people, and every single one has had a fantastic experience. Especially if you're new to Germany, it's well worth your time to stop by there and look.

I contacted Torpedo two weeks ago to get a quote on selling them my car. I received an initial…read moreresponse from Brendan asking whether I was interested in just selling the car or trading it in, and then never heard from them again. I tried to follow up several times via email, WhatsApp, and by phone with no response. There are plenty of other used car dealers that you can work with that will actually return your calls and emails, avoid Torpedo.

I rented a vehicle from them for almost 4 months when I first arrived to Germany and needed to wait…read morefor my car to arrive from my previous location. They were able to help me out the day I walked in and they all spoke perfect English and were super helpful. Every time I needed to return the car for something they worked with me and even if I had an issue they immediately fixed the problem. When I had an issue with a tire, they met me on base, dropped off a loaner vehicle and towed the one I rented back to their lot. Then in a few days called me, I picked it back up and went back to my life. When I turned the vehicle in they were very reasonable and even worked with me for the turn in. I definitely recommend them to anyone needing a vehicle.

I had a very pleasant experience renting from this company. The prices are unbeatable. I am frugal…read moreand like to save every penny I can. I looked for WEEKS online for a cheap SUV for when my family was coming to visit and Roland's Auto Agency was by far the cheapest. I rented a nice SUV with plenty of storage space for all the luggage my family had. I rented the 9 passenger van, after turning in the SUV, so I could take 7 family members to Munich and we had a blast. It had a huge trunk for my crazy overpacking family and they all had plenty of space to stand and stretch when needed. Just when I thought I was done with renting vehicles, we planned a very last minute trip to go to Amsterdam. I called them, desperate for a vehicle, and they had one ready and waiting. I was so grateful to all the ladies that are working there. There was a moment where I was skeptical, when I was turning in the SUV the first time, they saw a big scratch on the very low end of the bumper that I didn't even see when I first rented it. She asked if I hit anything and I knew I did not so I let them know it wasn't me. She said she will check the last rented documents and see if the scratch is indicated and it was thank god. I didn't want to pay for something I didn't do but she was very diligent and took the extra necessary steps to verify if I did the damage or not. I will not rent from anyone else while I live here in Germany. And all three rentals I did, they were able to put them all on one VAT form so it saved me a bunch of money and hassle as well.

Left my car there for a suspension and full exhaust replacement and ended up with thousands in…read moreadditional repairs after the car was taken for a "test drive". I ended up sending the car back to the States to a professional race shop and asked them to assess the damage done during the "test drive". Phil claimed the rear end "locked up"; the rear end WAS a built solid axle wth FRPP innards. "But from the looks of it with the tunnel damaged I can only suspect they hit something (pothole), the passenger side is twisted, the fuel line was twisted showing it wrapped around the driveshaft, the tunnel was beat up from where the driveshaft hit around and potentially even the rear end slapped around. That wasn't a simple "lockup" someone was fucking with your car. The fuel line alone would've killed the power to the car." He even charged me for him to tow it back to his garage. Horrible and expensive experience.

I've taken my 73 Nova to Phil's Garage and Phil is the only mechanic in the Kaiserslautern area…read morethat understands American classic cars. He's very personable, knows his trade and I'll be bringing my car back to him as long as I'm in Germany.

Last Monday we drove our campervan in as the business was closing for the day. We had a puncture…read moreand a bad spare tyre on, and hundreds of miles still to go to get a ferry. Vergoelst Reifen were wonderful, one of the service engineers stayed late to replace the tyre with a good one, checked the other side tyre and added air. They proved a true diamond for complete strangers who they knew would never be returning for more work. Thanks.

Every spring and fall in Germany summer and winter tires get exchanged. So folks usually own both…read moresets. When I was young dad and I would do it in the driveway and store the spare set in the garage. Fast forward 40 years. Dad's in a wheelchair and we've got no garage. But no worries. We can just take our vehicle to Vergölst and they take care of everything including storage. And if you don't want to bother with taking your car to the TÜV, they'll do it for you too!