I normally don't leave negative reviews--this is actually the first time I've written one. Dylan Bryant was advertising carpet cleaning services on Facebook Marketplace, showcasing before-and-after photos that clearly implied stain removal. We agreed on a price, but when I specifically asked about removing a stain, he suddenly claimed it required a "deep cleaning" and tried to charge an additional $30. At no point prior to arriving did he mention any distinction between "basic cleaning" and "deep cleaning." Even his own website promotes "deep cleaning," which makes this feel misleading at best. His company also advertises water damage restoration services, so the refusal to address a basic stain--even for an additional fee was truly unexpected. Still I was willing to pay extra just to have that one stain addressed, but he refused and insisted his service only covered basic cleaning. What was most concerning was his behavior right afterward, he quickly became agitated and went as far as threatening to report code enforcement upon realizing the property is a rental. He then immediately contacted code enforcement while still at our property. Fortunately, everything on our end is fully licensed, but this felt like an unnecessary, unprofessional, and inappropriate escalation. Overall, the experience was misleading, unprofessional, and uncomfortable. I would strongly recommend clarifying all details upfront before working with him. read more

Jaguar Services - I only asked if he could remove the stain and he started charging $30 more and threateed to call code enforcement after knowing its a rental - Carpet Cleaning Near Me - Hampton, Georgia

Jaguar Services Hampton did an outstanding job with my carpet cleaning from start to finish. I work with many contractors and I was truly impressed. Their pricing was more than fair, scheduling was quick and seamless, and they kept me informed every step of the way. The follow-up afterward was just as impressive--professional, thorough, and clearly committed to customer satisfaction. The 1 star reviews below do NOT do them justice. read more

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Prompt, professional service at a reasonable price. Carpet cleaning and repair. Carpets were very dirty and previous tenant's child had left a large amount of what appeared to be pink wax or bubble gum in one of the rooms! Jaguar Services showed up on time, matched and replaced the damaged carpet and left the rest of the condo sparkling and smelling good. What a great job! Thanks, Jaguar. read more

This is horrible service. If I could rate 0 stars, that would be my true rating. They did a job for me in June 2023 and was supposed to come back to complete it and it's now Mid-August! I've been calling to follow up and today I was cursed out and told not to call back again. When I asked if it was jaguar services he said yes and hung up again!! And then started texting me harassing text messages. He's a loser and a poor representation of a black entrepreneur. I had to contact the police to file a report for the harassing messages and since services were not completed I'm going to sue them in small claims court. Since he texted he's not completing the work. read more

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My husband contacted Lenard via instagram on Sunday and received an appointment for Tuesday (3-5-24). When Lenard came to our home our up stairs was completely cleared out and ready to go (we just needed to push our down stairs couches to the kitchen. Which was easily a 10 min job) from the moment he entered I knew there would be a problem because he said "yall not ready" and my husband advised him that we were and he could start up stairs where everything was completely clear. His tone was off and he started adding additional fees outside of what him and my husband originally talked about ( we still was ok with paying more). After the exchanged he said he had to mix his solution and LEFT ! No explanation or nothing just LEFT ! This exchange was so weird and beyond unprofessional. I've never seen anything like this before when dealing with an at home service. So if you are looking for professional help this company IS NOT IT ! read more

Phenomenal carpet service call them not Stanley Steamer. Best carpet cleaning in the area hands down.

Jaguar services did a great job on my house. He is very knowledgeable about his work. Highly recommended!!!!