horrible doctors!!! except Dr Chang, who isn`t available ever!…read morePlease go elsewhere!!!!

Great Team of Physicians, evening and weekend hours, Quality Care - Highly recommend!read more

These guys are great! Nice new facility, spent time with you to make sure your treated right…read more Andrea the nurse is just excellent! If your not feeling good this is the place to stop in at!-on th location, GPS searching, you need to enter the town of washington-not hackettstown..It's across from the honda dealership

Great primary care physician. I didn't have a PCP for awhile and was just using Urgent Care because…read moreI couldn't find a doctor I really liked. That all changed once a friend recommended Dr. Merkle. I've only seen Dr. Merkle himself a few times during visits, as I usually see his Physician's Assistants or Nurse Practitioners (either Donna or Beth), but they are always on point and extremely helpful. I never have an issue getting an appointment (even same day!), and the whole office and staff are just wonderful. I would definitely recommend Dr. Merkle and his team if you are in the market for a primary care physician.

Dr. Merkle has been our family doctor since we moved to Hackettstown. He is knowledgeable, takes…read morethe time to explain everything, very personable with kids and has great bedside manners. His staff is great and it's not that hard getting an appointment.

First time there and had a great experience with office staff. Very Friendly and good experience…read morewith Kim. And I didn't have to wait 4 months for an appointment

can't even begin to describe how annoyed I am with this group. NP Kelsey O'Neil decided to do an…read moreunnecessary and inappropriate exam that had nothing to do with the reason for the visit. Then when I ask that she puts in the chart that I never see her again they send a certified letter telling me I'm being released and no longer allowed in their practice. Pathetic

I just visited Dr. Bessler at the IDCNJ and was really impressed with the doctors and business.read more

I don't usually leave reviews, but I feel this place needs to be exposed for what they are. First…read moreoff, I'm an Italian American born & raised here in Jersey. The lady who answered the phone today (I didn't get her name) needs to take a course in customer service. She doesn't have a clue on how to do her job well. It's simple. Treat people with respect. Especially being these people that call in usually don't feel well, as you work at a doctors office. Right from the beginning she had an attitude like she doesn't like her job. Really pissy attitude. My daughter needed some paperwork to sign up for volleyball at school. My wife who is Jamaican, parked her car to stop in to get the paperwork. My wife saw the ladies inside at front desk, through the window as she was getting our 4 yr old son out of car. As she approached the doctor's office, the ladies inside shut off the lights and locked the door. No joke! My wife then drove to the 7-11, parked her car and walked back up to the doctors office, as she approached, 2 other "white" ladies were coming out of the office. Apparently they unlocked the door for them. My wife then entered the office and apparently the two employees jaws dropped. My wife told them all she wanted was the paperwork for our daughter to bring to school. The employee at the front desk said she'll go in the back room and make copies for her. My wife said it took her quite some time before coming back with paperwork and handed it to my wife. As my wife walked out of office there was a police officer waiting for her. Apparently these so called "employees" or "secretaries" at this doctors office called the police on my wife. Why? For what? I have no idea. Maybe for being black? It's really difficult for me to believe this nonsense exists today in 2023, at a doctor's office no less. My wife is a sweet friendly person who never causes problems anywhere. Everyone loves her. She is always respectful. Which is more than I can say for these people that work at this doctors office. I highly suggest the Dr. at this office takes a good look into who he has representing his practice. I wouldn't recommend this place to anyone. Please look elsewhere if you want GOOD care and people that respect you. I Do recommend Plaza Family Care in Hackettstown. 100% better service than this place.

It clearly says on the building Urgent Care. But this is not an urgent care. Several times I have…read morebeen told the doctor will not see you if you're not a patient. So save yourself the trouble and move on to the next actual urgent care.

I had Dr Feitell when he first cane to Hackettstown, many years ago, however live in basking ridge…read morewith my daughter now, But still come and stay in HK to visit olx friends, I tried to stop in and visit with Dr Feitell, but heard he retired. He took care of my husband before he met with a tragic death

Great doctor and staff. Helped me through two different heart conditions and I feel better then…read moreever. Thank you!

Love Cristin Kelly. She patient, a good listener and…read moreexplains things well. I appreciate her treatment approach, explanations of risks, side affects, etc. she's very comforting but also professional. It's not easy to accomplish too much over the phone though.

Had a lesion/growth removed and was called a few days later to inform me that the sample was lost…read more Yes, LOST. They had no explanation as to how that could have happened and indicated that the vial/container arrived at the lab empty. The negligence that had to occur for this to happen is insurmountable. As a cancer patient in the throws of treatment for another type of cancer, a lost lesion sample is not only reckless and unforgiveable, but dangerous to a patients overall health. Because the entire growth was removed, there is no way to take another sample. Their solution was to offer me some antibiotic ointment for the area. If you value your life, stay as far away from this place as you can. Both my oncologist and the insurance company have been notified.

So far I've seen Dr. Defalco and Dr. Corrigan. Both are spot on in accuracy in my diagnosis. I…read morewould never rate a Doctors office on staff??? That's pathetic! You would rate the doctors. I've had 2 surgeries here and all went perfect. No problems with insurance and they are friendly staff. I'm bad at names but Vicky NP is my best bud. I do wish you good luck but really "Interested in only money" pffft what retardedness. Also for people looking to get an appointment asap. You go see your main doctor for that.. Also can ask main Doctor to refill medications. Geese... people, Orthopedic's are always booked and some are even booked for 2 months... But that was never the case here. I can call last minute and ask to see if they have an opening on any of the doctors there that could see me in any of their 5 or so offices. Duh. People if you can not see your main doctor drive to the other offices... They are not that far. And in pain you would go and drive anywhere to get treatment. Ps. I do all my followups here and Both doctor's are always concerned if any other issues arise. Picture uploaded from Ortho. NJ website ©

Person answering phone couldn't get me off fast enough while making an appt. she never mentioned my…read morespouse should bring his license along with insurance card. So, because I drove, he didn't bring his license. Guess what, they refused to see my husband because no license. Secretary said she had no choice but to reschedule. I offered my license .... Nope, not accepted. She didn't even look at the insurance card. I suppose we were saved the bad experiences reported because it was a red flag to find another doctor. No finesse, no workaround. Bad manners and overall bad care when reading most of the reviews.