This agency always goes out of their way to make sure to give outstanding customer service. Never…read morehad a bad experience from these guys. I came from American Family insurance and this office was able to save me $50 a month.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: GA-2913786

Well typically I do not write reviews, but unfortunately this time I feel that I must. I was in…read moreneed of event insurance for a charity event that we were putting together. This insurance agency came highly recommended from others that have used them for similar purposes. I started the insurance process 3 months prior to the event to makes sure we were covered. The policy was finally completed at 5pm the night before. Phone calls and return phone calls were far in between thru the whole process. The price quoted was very low to start, which was good and what we were looking for, but then increased slightly to bind. Ok no big deal. I made the payment, but didn't see the policy come thru like they said it would. Well, one week prior to the event I get a phone call that the price is now double, like if it was no big deal (tone of the agents voice) ! What the heck ! I was told that the insurance company that was to be used no longer covers this type of event. Only to find out after my money was take ? So I asked for them to figure out why, find another insurance company and to see how this cost can be reduced. In the mean time I would look myself. When I came back to them to check status and suggest another approach, the price then went up again and that this was the best that they could do. At this point I was stuck as the event was the next day. I finally receive an email, not with the policy yet but a thread of emails that indicated no one had seen any of the applications I submitted and other staff were not aware of the event which left me with the thought that I may not have the insurance needed. It did finally come thru but not until almost 5pm the day before the event, which did not leave me much time to review the policy to confirm that it was acceptable. I did receive a phone call after I received the policy from the owner of the agency apologizing. He said that he was not aware of the situation until the end. At this point it was too late for anything else to be done. Unfortunately this very much feels like bait and switch. The communication was poor. The timing was poor. Understanding of the type of policy and pricing was not know with the agency when quoted. Each time the price increased a new reason was given and in the end I still don't have a good feeling as to why, other than the multiple reasons given, nothing solid. Like I said I typically don't write reviews and truly hate to write this one but feel its necessary. I hope that anyone else who has to deal with this agency has a much better experience.

From the owner: Our agency specializes in having a customer first approach in ALL that we do. We have several…read morecarriers and partners that we use to make sure we are maximizing your discounts and getting you the best possible product for the price. Above all our carriers take wonderful care of our clients when it comes to claims.

WARNING!!!!!!!!!!!!!!!!! HORRIBLY UNPROFESSIONAL!! I asked for help with my grandmothers…read moreinsurance policy after I lost her and my dad in 6 months and I was met with grief, unprofessional-ism and a hateful woman named Kay telling me that I was not her customer so she wasn't concerned about my needs. Her assistant is unknowledgable, at best, and the communication within this office is apparently non-existent. Although my grandmother insured her home with these people for over a dozen years, I her grand-daughter am tasks with getting the house insured for 7 days between the time the policy lapses and the day it is officially sold.

One of the agents filed a false claim again our policy because she doesn't know Ga laws and I had…read moreto contact an insurance lawyer to have the issue resolved. It was costly and time consuming to fix something that someone there messed up. I was quoted incorrect rates and was treated with condescending tones for every question I asked. If you want someone good.....contact Fairburn insurance in palmetto ga

I had been with them since 2016 and my car was stolen in 2023..they dropped the ball. They wasn't…read moreany help at all. All I was told was there was nothing that they can do. And to call customer service. His female employees was very rude. His employees will cause him to lose customers...they are not helpful at when it's needed.

They insured our cars while living in Newnan. We relocated to San Diego and they dropped the ball…read morewith us when we had to work with a local CA agent. Not an easy transition at all. Guess if you're not directly working with them they aren't as invested.

These wonderful people found me the cheapest insurance in my entire town..I appreciate these people…read moreso much. Thank you for light you've shined on my day..Highly recommend

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Newnan, Georgia. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Newnan, Georgia, we also have low-cost renters insurance, business insurance and more in Newnan. For the cheapest car insurance, call your Acceptance Insurance.

Auto insurance coverage is more than just the price. It is about risk and really being covered at…read moretime of loss. This requires advanced thought to how your policy functions. I asked hard questions over the years - agents have been unable to answer often without going to underwriting for advice. I cover risk items that often get overlooked in a typical quote. Craig has been able to keep up with me and find answers for coverage concerns. His customer service has been great as well.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Newnan, GA area since 2015, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.