I paid off titlemax loan less than weeks and still haven't received my title back it's been over a…read moremonth now I'am considering legal representation this is ridiculous

This location is very friendly and accommodating. Ellis helped us out and made sure we got the best…read moreloan and rates. We will be returning!

Let me start with WOW!!! I wanted to change carriers because of price. I got a quote from another…read moreState Farm person, but they didn't follow up after I suggested a date and a time to make my first payment. With the clock ticking I decide to look for someone closer to where I live. Saw Ms. Jones information and decided to reach out by way of email. She responded to my email in less than 15 minutes. Then she had a staff member Neanna reach out to me. I believe Neanna called with in 10 minutes. What great customer service. Neanna was very kind and warm. She listened to my questions and answered them very patiently. There was no rushing me off the phone at all. Even though the quote was a little higher than what was quoted to me by another agent, I decided to go with them because of the care they showed. If you are looking for insurance, please reach out to them at 770-907-6151. email address: carol.jones.rfpr@statefarm.com. You will not regret it. Neanna, is a great front facing employee of the agency. Neanna, thanks for taking time to help me understand the policy. Gail

Carol and her office staff were very attentive to my needs. Carol sat down with me to review my…read morecurrent coverage of my policies to make sure I had everything that I needed. She explained everything so I could understand everything in Layman's terms. she told me where I needed to add or increase certain things and decrease limits on one of my vehicles. The service was outstanding. She valued my time and concerns. She did not cut me off when I asked questions that I was not clear on. My experience was very personable and not cookie cutter.( offering everyone the basic same things). If you are looking for a personable insurance agent I highly recommend that you call Carol. Great Agent Carol Jones State Farm Agent 770-907-6151

Mario did an outstanding job of communicating to me the different options for coverage on my…read morevehicles. I currently have 4 vehicle policies with this office Julian

Everyone knows the insurance rates are crazy expensive! So if you're looking for great rates and…read moretop of the line professional service, I invite you to check them out for yoursel!. My agent Mario Hubbard did an excellent job in servicing all my insurance needs with an exceptional rate. Thank you!

Skyy in this office gave me fast, professional and efficient service. I made the switch. Thank you…read moreState Farm for saving me $738 a year!!!

The team is professional and very friendly, they care about you and your needs. 10/10 recommend!read more

I have been a client for over 10 years. Lisa and her team are a pleasure to work with! They go…read moreabove and beyond to handle any situation, questions or comments. If you are looking for an agent and team that takes care of you, CALL LISA TODAY!!!!

This agency and staff provide the best customer service that I have ever received from an insurance…read moreagency. I have been a customer since 2004 and appreciate how Lisa and her team members proactively review my coverage and suggest changes before they are needed.

The best experience! Not only did I get more than I have ever gotten before. Autumn was prompt, a…read moregreat communicator and simply a pleasure to work with. I'm moving in the next month and a half and she's eased all of my financial worries due to her amazing skill. Thank you so much! You're my go to lady from now on!

I was so impressed with Natasha customer service. She was very friendly and helpful, and she went…read moreabove and beyond to make sure I was satisfied. I highly recommend this company to anyone looking for great customer service experience..

The rating is a -100!! The experience that I've had with this location is p*** poor!! I've been…read moremaking payments every week even before my unemployment ran out. Fast forward to the week of July 13th. I called on that day not the 14th. I asked if I could have at least until the end of July 30th because I have been diligently looking for work. I was told on July 13th that I would have to call on the 14th?? Even though I was calling a day ahead of the 14th...!!! Then the supervisor who took my call on the 13th (who I was talking to at this time) told me there were no notes saying that I had until the 17th of July- Even though "she was the one" that I spoke with on the 13th of July!!! I said, well I'm calling now which is the 13th. The manager told me no I could not have until the end of July. Then I asked could I have until the 17th of July so they would not auction or sell my car. I was told I had until the 17th of July. That was a "ball face lie" !!! I called in on the 17th of July to make my payment to get my car back. I was told that the car was sold on the 15th of July!!!! I said that I was mislead and I requested for the call to be pulled because it would prove and demonstrate that I was advised I had until the 17th of July. When I requested for the call to be pulled, I was not given a date when it would be pulled- even though I indicated it needed to be pulled today- right now!! I escalated my complaint up to the corporate office and I requested for the director to call me back "after" he had listened to the call. Not only did he not call me back- he had the store manager of my store, call me back-not him!! The based on what the "manger" told me- Either he didn't listen to the entire call or just played a portion of it thereby not being able to prove that I was advised that I had until the 17th of July to get that payment in!! The Director was too much of a coward to even call me back and allow "us" to listen to the call because that information was contained on the call about the July 17th 2026!! Don't do business with this company ever!!

Thank you, Mr. Earl Turner and to your wonderful Notary Public, the lovely and able Ms. Earlyn…read moreTurner, for your assistance today. Trying to find an available Notary not only possessing common sense, professionalism and courtesy, as well as having more than reasonable operating hours had been challenging until I located you. You aren't located the closest to my home, but I will be returning to you both again in the future and recommend your services wholeheartedly.