Very pleasant hotel. Old fashioned, small room but spotlessly clean. Friendly staff. A perfect…read morenight stop on our Camino journey.

Staff is lovely. Very helpful. Here for bull run. Good security. Room was not acceptable. Bath…read moredirty, toilet paper like sand paper, floor cheap laminate and noisy. Bed uncomfortable and room smelled odd. I sprayed perfume to make it a bit better. TV would not turn on, it is a Phillips very old, also was a radio that did work. The running of the bulls is three seconds and it's off your bucket list.

I don't typically leave reviews, but after the staff was so kind and overly helpful... I couldn't…read morenot! The hotel it's self is nice and although the beds aren't the most comfortable, they are definitely sufficient. The location is prime and if you are lucky enough to spend even one night in Pamplona, I would recommend this place. Several restaurants onsite and the breakfast is worth the extra money

This hotel does not accommodate pregnant women. We've been forced to change our travel plans due to…read morean unexpected pregnancy. With 5 months notice and a note from our doctor, this Marriott hotel has refused to issue a refund, allow us to change our dates, or offer credits to stay at one of their hotels at a different date. Every other hotel in the area has a different policy. I would recommend staying at any one of them instead.

This is not a Marriott hotel****Do not expect this hotel to honor Marriott Mmembershp…read moreBenefits!****I used reward points to book one night and had to cancel last minute because of travel delay. Marriot Platium member can cancel before midnight of the arrival date with no cancellation charge but this hotel charged me 440 euro as penalty. I have been emailing back and forth with them over a week and they kept insisting on their own rules ask if they are a rouge Marriott. I have been a Marriott and SPG Platium/Ambassador for many years and spend hundreds nights at Marriott/SPG properties in US and International. This is my first time and surprised a member hotel can be run like this. Luckily Marriot Customer Care assured me to escalate and take care of this matter.

I am surprised by the low ratings. I loved this hotel. The rooms smelled so nice and were very…read moreclean. The bed was comfortable and the blackout curtains very good. The shower pressure was excellent and I loved that the shower handle/controller was by the shower opening instead of under the shower head so you can turn on and adjust the temperature without getting soaked. They provide one bottle of water in the room. Breakfast was standard. We were on a tour so I had no contact with the staff. It is less than 10 minutes walk to old town.

Just celebrated my birthday and retirement in Pamplona for the San Fermin Festival. I started…read moreplanning well in advance and communicated with Lorea to reserve a ballroom for my dinner group of about 20. Lorea was very responsive, despite the 9 hour time difference. When the time finally came, we checked in and service has been top notch. The hotel is very nice, modern, and clean. It's located conveniently close to the San Fermin activities but not so close that you're overwhelmed. I pre-paid for breakfast which is definitely the way to go as finding food during the festival can be hit or miss. I was having difficulty receiving tickets I had ordered and Martha at the front desk went out of her way, making phone calls on my behalf. She ultimately received my tickets electronically and printed them up for me. When my event came, the ballroom (Salon Belagua) was elegantly decorated. A young gentlemen (his name escapes me) prepped everything and was joined by Mila and Kevin as my guests arrived. Several courses of delicious food and wine kept coming until we just couldn't eat anymore. Everything was amazing! And if this wasn't enough, my wife had a virtual meeting during our sand needed good wifi signal, better than what was available in the room. Technician Victor met with her and tested signal on different networks in different parts of the hotel. He ultimately set her up with a table next to a wifi antenna inside an empty ballroom. Talk about service! If I return to the San Fermin Festival, or the Pamplona area in general, I will definitely stay here again.

This is a hidden gem of a hotel in Navarra. Extremely comfortable with an excellent family staff…read more In Pamplona, whether your stay is off-season, during Fiesta, or a respite from the Camino, this place is a fantastic bargain.

Great little place for a good price. Well kept and friendly staff. Great location, more so if you…read moreare walking the Camino.

This is a must place for food lovers. First class service and first class food. Sommelier is on…read morestaff who will give you guidance with the huge wine list. They will not overcharge you and try to sell you the most expensive bottle. By the way, prices for bottles of white or red start at 20 Euros...... Nothing to add. If you like to eat unique and delicious food, you have to visit. Reservations is highly recommended

Very nice "classy" hotel which is famous as the one and only Ernest Hemingway stayed here multiple…read moretimes. His room, 201 ist still in its original set-up. Service is professional, rooms are spacious and modern. The hotel is located downtown and allows you to wander around in the beautiful city of Pamplona.

Silvia and her staff are friendly and very professional. Booked this hotel last minute and couldn't…read morehave been happier when Silvia went above and beyond to make sure my room was on time. Hotel is Pristine and the breakfast buffet is perfect for any and all families. Highly recommended

This hotel does not deserve a 9.1 review. The hotel failed to give us the suite we requested. The…read moreaircon was broken down in our room ( circa 27-28 degrees) and the food in the restaurant was v disappointing. I ordered a t bone steak burger at 22 euros and was given this pre fabricated horrible burger which for the first time in my experience ruined the bacon. My wife ordered a Caesar salad which consisted of deep fried chicken and balsamic vinegar with no Parmesan shavings. The restaurant is beautiful but the food fails spectacularly to match it.