I would give her zero stars if I could. She is the worst agent I have ever worked with. Her office…read morefumbled a policy I had cancelled and then turned around and blamed me for the incident instead of owning that her employees didn't do their jobs correctly. She doesn't answer phone calls unless you threaten to take your policy elsewhere. When I did that, she proceeded to scream at me on the phone, like a child throwing a tantrum, and said she didn't care if I was a client of hers and I can go somewhere else. Don't get any policies with her or her office. It will be nothing but a headache and wasted time. You will thank me later. Clearly her other ratings on here speak to the kind of agent she is and her lack of customer service. Plenty of other agents who will treat you right and take your business. BEWARE

If there were no stars I would check. Worst customer service ever! - especially when you have a…read moreclaim, that's not your fault. Made promises to reimburse for extra rental car coverage added to credit card by Enterprise - to this day never received! Never returns phone calls/emails in a timely manner. Delegates to people who know nothing about coverage(s) she gets the commissions.

EXCELLENT. I did a lot of shopping around and got the lowest quote for the better coverage here…read more The lady I deal with there is ALWAYS super friendly, helpful and knowledgeable. I would recommend them to anyone. It's nice for a change since this is so hard to find in a business anymore.

From the owner: Our MISSION is to provide, prompt, professional, accurate, and effective service for our State Farm…read morecustomers. We help customers with Auto, Home, Renters, Life, Health and Business Insurance. We also offer a wide range of Financial Services. We serve Dauphin, Cumberland, York, and Perry Counties including: Camp Hill, Mechanicsburg, New Cumberland, Lemoyne, Lewisberry, Etters, York Haven, Dillsburg, Enola, Marysville, Duncannon, Newport, and Liverpool. License #: PA-690043

Tami is great to work with. She does an excellent job at explaining things and helping guide me in…read morechoosing the coverages to protect me and my family! I highly recommend this office and staff for any insurance needs!

Denise Dombach is your top of the line State Farm Agent. Denise or her staff are always ready and…read morewilling to help you with an insurance problem. I highly recommend her and her agency. We have been customers for many many years.

Renters + Home + Auto + Life = great discounts. Bryan Goodhart has been really great to me over the…read morepast half a decade. and has taken care of everything for me. good thing he didnt find out about that one speeding ticket yet. their rates are pretty reasonable, they offer Erie and Donegal Insurance and have always been upfront and honest. basically it's sub-standard insurance, if you have two at fault- accidents they drop you. they dont do any advertising, but if you try progressive.com it'll come up.

From the owner: Established in 1963, Shiner Insurance Agency is a family-owned and operated business located in…read moreMechanicsburg. We have been in business with Erie Insurance for over 50 years.

Absolutely wonderful experience working with Bill! We were looking to get multiple quotes from…read moreseveral people for insurance on our vehicles and first home, when a friend suggested Bill. We reached out and we're instantly met with kindness. AND he got us an amazing quote! It was a deal you just couldn't pass up! I honestly couldn't be happier and we're very thankful for Bills assistance!

Bill was very helpful and easy to work with! He gave us…read moreGreat rates!! Highly recommend!!

Do not deal with P. Miller, as she is terrible at her job. I have been with Strock for over 20…read moreyears and will say this Harrisburg location will not continue to earn my business. They removed the wrong vehicle from my policy, which mistakes happen and she can back date the mistake. My issue is I called on 8/20/2021 to report there was an issue with the vehicles listed on my renewal policy. I was advised it would be taken care of...I called on 8/24/2021 and she still didn't resolve the vehicles on my policy. Didn't even bother calling me back...sent me emails stating that she is "human" while not resolving the issue with my auto policy. She didn't even correct her mistake...I had to call back as I looked on my online Erie account and the mistake was not corrected. It required me to call Strock again to have her address her mistake. I do not want to do business with her again.

The Team at this Agency prides itself upon Great Customer Service! This is a one stop agency for…read moreall of your insurance needs. They work extended hours and are always available when you call for assistance. Highly recommended Agency!