I was a patient with Mark's father and he was a very good Dr., but he retired and left the practice…read moreto Mark. Worst dentist I have ever had in 50 years. Went to him for an abcest tooth and after x-rays told me I probably had bone cancer. Which was not correct! After I went to a specialist for a second opinion. He was rude when it came to my employer not paying for my Healthcare and that he paid for his employees Healthcare. I will no longer be billed for him to pay for their Healthcare! Go find someone else.

Pleasant staff, I really like my hygienist. Little contact with the Dr. however, he seems kind and…read moresensible. Not pushing a lot of stuff on a really old geezer.

I broke a tooth and needed a crown during a trip to Oregon. The positives were that I got in quick…read moreand they can do the crown in one sitting. The negative is they supposedly checked my insurance and I paid my half (due to out of network) the same day. Two months later I get a bill for another $681.41. They obviously didn't call. Do yourself a favor and check with your insurance yourself. It's a very assembly line sort of place. Get you in, get your money and get you out as quick as possible. On a side note my tooth is still very sensitive.

I have mixed feelings, Everyone was nice, I was happy with the work. I HAD INSURANCE AND PAID MY…read moreBILL IN CASH AT THE END OF EACH APPOINTMENT. I was all paid up , I did not finish all the work that was recommended, but I got the major work done. Well a month later I received a bill for 1800.00? I paid each visit, one visit I paid $700 after insurance. Ridiculous. I have the last bill showing I was paid in full!

Dear Patients of Hucrest Family & Implant Dentistry,…read more Over the last several years, I have slowly transitioned out of general dentistry and focused on my specialty of dental anesthesiology. Dr. White has been the primary general dentist of the practice since coming aboard in 2015. He has provided excellent patient care, while gaining their trust and respect. My intention has always been to retain some ownership of the practice and have Dr. White join as an equal partner. Due to a series of "life events" my family has experienced; things haven't gone as planned. In January 2024, Dr. White purchased the practice and is now the sole owner of Hucrest Family & Implant Dentistry. Dr. White will continue his role as the primary dentist with the same focus of general and family dentistry. Additionally, he will maintain some level of specialty referrals for those requiring my expertise to facilitate their dental treatment with the priority given to children and those with special needs who are candidates for in office sedation/anesthesia. To provide context to these "life events" I would like to share a couple of things that lead to my decision to sell the entire practice. Like most people, my tendency is to be keep my "life events" to myself, but I felt it important to reciprocate the same level vulnerability and trust that has been given to me by the patients over the years. The foremost reason for stepping back is related to my wife being diagnosed with triple negative breast cancer in the fall of 2021. She has fought through chemotherapy, radiation therapy, and multiple surgeries related with her disease. Due to her health, I am choosing to prioritize time with my family, especially now that my daughter is close to graduating high school and will be leaving for college soon. Many of you know I have provided continuing education to other dentists both locally and nationally by mentoring and lecturing regularly in Portland, Las Vegas, and Chicago among other cities. Being one of only 300 board certified dental anesthesiologists in the country provides many opportunities to educate dentists and shape the future of dentistry. In fact, I recently accepted a position of clinical professor at OHSU's School of Dentistry a couple days per month in hopes to establish a future Dental Anesthesiology residency at OHSU. This position allows the opportunity to share my expertise as a Dental Anesthesiologist to the next generation of Dentists and various Dental Specialists by overseeing their sedation/anesthesia cases in OHSU's post-doctorate clinics. The ability to share my expertise and set standards for patient safety for the future dental providers is a very important component within our statewide and national dental community. As I have stepped back from my owner responsibilities, I have more time to dedicate to my family, provide mobile anesthesia services to dentists, explore opportunities within my specialty, and still work back a few days per month in the dental office that has been my home base for the last 15 years. It was my privilege to earn your trust and build relationships over the years. Please accept my heart felt "thank you" for allowing the opportunity to be part of your dental health. For the review the that attempted to shame me and questioned my professionalism, I hope this letter provides some perspective. Although, my availability at the Hucrest office is less than before, I am still working back to continue care for those requiring my services. It must be known that some insurances required patients to be referred back to their primary office due to specific contractual agreements. While I understand your frustration, I do not regret placing priority on my family during this time in my life. I feel no shame on my decision and wish you the best. Sincerely, Jeffrey A Kobernik DMD

Took too long to write I went to them for sedation dentistry…read moreafter a great phone conversation , and they had a long wait unless there was a cancellation. Luckily there was . my procedure was going to take two visits little did I know that they would be space a year apart , they did not tell me that. First appt. went fine no issues til after recovery and since. strange metallic taste in my mouth when the gave me a call I did tell them of the nasty taste. they ignored that , and then they had to change my appt. from July to November of 2023 and than they had to change that to very early morning and I living 80 miles away could not do that appt. so they changed again . and than I get a call to tell me they He had sold the business and would not finish the work he started. What professional does that starts a job and does not finish leaving me to live for over two years with a bad taste in my mouth He was suppose to go over a plan of dentures or implants or partials I got nothing no back teeth on my right side so only chewing on my left. I write this today as I can not deal with the taste anymore and searching for a new sedation dentist to Only find out Yes He SOLD the practice , BUT he still works there . How can a man of honor throw away his patients and not finish what he started . I would never reccomend any one go there as they may say they will fit you in if there is a cancellation I can not believe that no one cancelled their appt. for over a year leaving me to deal with a half finsihed job in my mouth SHAME ON YOU

Dr Sutton and his staff are always very polite, understanding and professional. I have been a…read moreclient there on and off due to severe gum disease and Dr Sutton always gives me a choice of care options and does his best to make sure I'm as comfortable as possible....as much as can be with visits to the dentist. I would recommend him to anyone for any dental care!

Dr. Sutton is the most amazing dentist I've ever been to the staff is unbelievable great service…read moregreat front desk they make you feel like your family just when you're there 100% they take great care of you

Going to this office is one of my bigger mistakes in life. For a year he didn't listen to my…read morerequests, he gave me a $1000 crown, which came off,and then he was going to do a root canal on that tooth as well! Another $750. All done he got over $5000.00 for me to be left with more pain, teeth I shouldn't have had to keep and a demeaning feeling from Jed. I had constant infections,severe pain and open wounds that lasted months instead of a week or two. I hated it. Jed Norman is a fraud. He is a selfish. He has Terrible bedside manner- always talking over me,about me!! Stopped helping me with pain because he thought the pharmacist would look at him funny. Absurd. All this along with a shattered top jaw "to grow bone" and this went over a year! I went to Aspen and had everything done in 3 mo ths. Minimal pain. Talked to Me, not at or over me. And I was listened to. Bam.

I just wanted to get on and give another review about how awesome Dr Norman is. I have severe…read moredentist anxiety and today was my third appointment him and his staff are very caring, according and they listen to my nervous nonsense and talk me thru it. Dr. Norman keeps good convorsation going, keeps you in the loop of what he's doing . His staff seem very personable and attentive. I look forward to getting my teeth back to healthy and just wanted to let everyone know if you bad dental anxiety, or dental fears this is your place to go the whole office is great I have not one complaint, the appointments are made in a timely manor, after hour emergencies addressed very timely, I would highly recommend this office and Dr Norman for all dental needs. Thank you guys.

Yes, the wait times are horrible. This is because folks are not contacting their primary doctors…read morefor their issues. We waited for eight hours but everyone friendly and communicative on the issues I was facing. They did a good job.

Office staff will not allow accompanying friend/family/spouse sit in with patient for extraction…read morebecause they consider it a surgical/sterile procedure. Other than that care is fantastic, doctor and techs are awesome. One and one half stars, could easily be 4 or 5 but...

Dr. Lawson is the combination of being very personable plus very knowledgeable and a great dentist…read more He has fixed a cracked tooth for me. I had no pain and it was done before I knew it. I have trouble with doing molds-I don't care for the goopy stuff. He and his assistant were creative in helping me do that without choking. The assistants I've had have been very nice and supportive. I definitely recommend and will be going back to him.

Biff Dodson: I made…read morea decision to tranfer my dential needs from Arizona To Roseburg. When I began my search in Roseburg I could not find a local dentist that would see me on a timely basis, except Dr. Lee Willis (I wonder why?). When I had approximately 30% completed my plan, as presented by Dr. Willis I chose to move my business to another local dentist. Anyone considering Dr. Lee Willis and his staff as your family dentist should do extensive, thorough due diligence before selecting this dental office! Thank You

I have been a patient of Dr. Willis for several years after moving to Roseburg. He has performed a…read morenumber of fillings, a couple of crowns and even a root canal. He was able to fit me in on short notice for the root canal because I was leaving on a flight within the next few days of calling him because of my toothache. He advised it would be very dangerous to fly with an abscessed tooth due to the pressure and altitude changes during the flight, so he performed the root canal the next day. I have also seen his hygienist Lucy since the beginning, and her cleanings are very thorough and consistent. His office also offers a 10% discount for uninsured patients who pay in full by cash or check on the day of their visit. Highly recommend.