Incredible Staff here. Very attentive every time i go with my ferrets and very affordable. I see some people in reviews complain about wait times and have not once personally felt annoyed or upset for my appointment happening a little later because i know they are taking good care of the patient before me. They always come up to my ferrets asking how they are also and remember names and histories. Incredible People here 10/10 read more

Not sure why there are so many good reviews for this place. PLEASE READ THIS BEFORE GOING THERE. I wish someone warned me. We had an appt for 9:30 to see my rabbit. I saw the high reviews and wanted the best for my bun. We got there at 9:25, and waited in the waiting room for over an hour. The vet tech was eating spicy chips behind the desk and the smell quite literally filled the entire room (since there is no ventilation) and rabbits have sensitive noses/lungs so it was concerning. There was also ferrets and birds in the lobby too, which also have sensitive lungs/noses. It was burning my eyes so can't imagine how it was for the animals. We let it go and tried to trust that the vet would be good, so we could maybe get past the lobby and the wait. If the reviews are so good, we expected the vet to be great. We finally got into an exam room after over an hour of waiting and immediately noticed the dirty Tupperware on the exam table that they wanted me to put my bun into to weigh her. Let it go. But then we looked up and saw water damage and BLACK MOLD on the ceiling!! Not healthy for humans to be in the vicinity of let alone animals! Attaching pics of the mold. We then heard the vet in the back, yell loudly "DANG IT!!!" The hope of the vet being great diminished in that moment and also the mold was the final straw. We walked out immediately. There was a sweet girl in the lobby who we talked to before going in with two ferrets and we warned her of the mold and said we were walking out and she was horrified and walked out with us. Overall very dirty and unsanitary. Not healthy to be around let alone work in- I feel bad for the employees who work in black mold daily and harm their health on the daily. I also feel bad for anyone who brings their animals here and doesn't realize they're poisoning their pets with black mold. The receptionist called to ask why I walked out and I was very honest. There was black mold and it's not safe to be around for me or my rabbit. She offered we come back and they'd give us "another room" without mold... that's not how black mold works. I told her no, we're good. She apologized and I told her it wasn't her fault. It isn't, she doesn't own the building. However, the vet running this business and not addressing something as serious as black mold should really be held accountable and make this space safe for his employees and customers!! Don't come here if you love your pets! read more

James River Animal Hospital - Veterinarians Near Me - Nixa, Missouri

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we took our pet bird, micah, to get his beak trimmed when the vets walked out and said that he had died due to his "heart." A perfectly healthy young bird went to get his beak trimmed and lost its life due to the malpractice of the vets at this animal hospital. read more

Perhaps we just had bad luck, I'm very disappointed Called once, hung up on after 3-4 rings. Called ONE more time, and we heard in the background "oh my god he keeps calling." We have a pet that has possibly ingested plastic and has zero interest in eating or moving. This is not something we wanted added to our plate. read more

Visiting Springfield, our Boxer/Lab was having urinary issues. As a total stranger from out of town, I was hoping they'd see me. I was there 40 minutes, got some medication and told to call or stop back if things got worse. I was not charged outrageous one-time-only fees, treated very courteously, I'm very pleased. Thank you. read more

Dr. Hardy and his assistant Marcy were so caring. I had a chicken with a prolapse and instead of culling her I decided I might see if the vet could help. I was desperate. I called every single vet in my area. Seven total and not one would touch this chicken. Dr. Hardy was the only that was willing to look at her. I was so thankful they were able to care for her. They did everything they could to save her, but in the end she could not be saved. I just want to say that I've read the reviews and I disagree totally. This is a wonderful vet. He is older and very experienced. I highly recommend James River animal Hospital. They will get you in and have an old school mentality, which is amazing and wonderful. Especially in a day when vets charge an arm and a leg for their services and you are lucky if you can get in last minute. Veterinary care has become big business! No wonder people can't afford their own animals these days. On top of everything James River animal Hospital did not charge me very much at all for an overnight stay and a last minute appt. read more

Very disappointed in this so called facility. I called at 8:05 to get my parrot in. The person answering the phone said we don't have any openings until next Wednesday. I stated that would not work, we need to get him in asap, when birds get sick they go down fast. She stated she would give the dr the message and have him call me. No call back so at 4:00 I was coming through Nixa and called to see if the dr would give an antibiotic I could pick up until we got him in. I was on hold 6 minutes after explaining the whole story again on the phone because she didn't recall taking the message. I pulled into the parking lot, still on hold, and walked in the front door. Two ladies were at the front desk appeared to be not doing anything. I stated I was the one on hold and wanted to know what the dr had said. She started fumbling through two different message pads looking for my message from 8:05 that morning. I said, did you not give the message to the dr all day? She said no he looks at them at the end of the day. The other lady that was at the front desk started writing down what I was telling her that was going on with my parrot. She said she would go ask him. Came back a few minutes later and said "he has no idea what is wrong with him until he sees him. Wow. This was an established parrot at this office. He had been seen twice in the last year for beak and mail trimmings. The other gal that took the message rearranged his schedule for the next morning to get us in at 9:15. Gave me some meal replacement in a zip loc baggie with these instructions. 3 parts powder to two parts water. No name of the product. How much to give him? How often? Nothing. Our bird was 25 years old and has never been sick or unhealthy ever. We came home and he was declining fast. I prepared the mixture and was able to get it down him. No change. Unfortunately we lost our beloved pet that night. I called the next morning first thing with no answer. Just leave a message. I called four times within 45 minutes. Same thing, leave a message. I blocked my caller Id and low and behold she picked up the first ring. I said I have an appt at 9:15 and I would like to speak to the dr on the phone. She knew who I was and gave me the birds name. I was on hold 15 minutes waiting on dr hardy to pick up. I had not told anyone that he had passed away yet. I told him what had happened the previous day and I wanted to be sure this never happened again he stated oh it will happen again with the kind of help I have. I told him the parrot had died and if he would have gotten the message the day before and got treated he may still be here. He apologized for his death and said I'm sorry but I can't answer the phone myself and see patients. It's a terrible, disorganized mess in there. If you don't have enough COMMON SENSE to know that a sick parrot takes priority over a Guinea pig getting his nails trimmed I don't know why the hell you are working there and answering the phone prioritizing calls by severity. I'm so sad. I truly believe he would still be here if it wasn't for this person who wasn't smart enough to give the message to the vet after 8 hours. Common sense people. That's all it is!!!! read more

I have been taking fury friends to Dr. Hardy since 1997 and has always received exceptional service and loving care. They are always compassionate to my animals and towards me. read more

Their compassion and care is second to none. They will go above and beyond to get you in and take care of your fur, scaly or feathered baby... The office is nice and comfortable and very welcoming. I wish I could articulate just how awesome James River is! read more

Great job. We're in getting our blue and gold macaw groomed. Beak and claws trimmed and her wings trimmed.

Dr. Lois Davis is caring compassionate and takes time to explain things to you and if you ask her questions and she doesn't know or isn't certain then she will look it up. She does her best to find the most appropriate care for our cats and she realizes budget constraints and offers alternatives to the most extensive medications and provided pros and cons of the various treatments and medications. She loves our cat, even though he is not a huge fan of vets. He is normally sweet and gentle but becomes a hissing growling lion when he gets into the exam room. She doesn't let that intimidate her and she makes sure that she doesn't do any more than she has to to eliminate as much stress as possible. I wish more vets were like her. read more

My dog Suzie loves Dr Hardy so much she dosent want to leave. I love the clinic too, the waiting area is so comfortable and relaxing, the staff friendly, compassionate and kind. Even Jasper the bird that lives at the clinic is fun, she is always asking "are you ready to play"? she laughs all the time, and even says bye-bye when I leave. I cant help but smile while I am there and when I leave. read more

Excellent!! One of the most positive experience I have had with veterinary care and I've had many. 1st visit we saw Dr Lois so thorough, kind and explained all she did, and the staff was just as amazing. I plan on changing veterinarian clinics as of today. Also bonus price was right! read more

Dr. Hardy, Dr. Davis, and their staff are the best. They show great compassion for animals and their human companions. They take time to listen to your concerns and follow through with appropriate treatments for illnesses and other conditions. We never feel rushed or "just another pet." Thank you JRAH for the great care you provide. read more

I am really surprised to see the reviews that says they have compassion. I used this clinic years ago, and there appeared to be maybe an ounce of compassion and care at the time, but that has declined to zero at this point. If there were more avian veterinarians in the world, I would say retire when you reach the point that you become arrogant and no longer care. My bird died in the waiting room because the receptionist wouldn't let us see the doctor even though I had contacted them multiple times through the night to let them know the situation and that we would be coming and spoke with the receptionist en route to ask that they prepare to stabilize a bird in extreme respiratory distress (I am a type of avian doctor myself and know the ropes). I had to talk to her twice en route and the second time all she wanted was my payment information though I was trying to drive and keep my bird alive, she wanted to make sure that she had payment, though they have always gotten their money from me before. I have worked with two esteemed avian veterinarians, ************ of LSU Veterinary school, and *************** from Ohio State University. I myself am a Professor and an ornithologist. I was treated like a fool, though I admit, I was beside myself when my bird died in my hands while I watched the receptionist ignore me with an air of indifference and while took a boarding appt. and had a long conversation with another client. Dr. Hardy went on to be just as indifferent as he told me the bird was dead the minute I walked in the door and refused to make any effort to revive her. Of course after many minutes of him standing there listening for her heart to beat with a stethoscope before initiating atropine or any other measure to save her and just to make his point and then dropping her into a zip-lock bag to hand her back to me, there was little point in his lecture on my ignorance and how I shouldn't watch so much television on how to resuscitate a bird. I guess he didn't know that I have spent the last 25 years of my life working with avian veterinarians, avian rehabbers, and becoming established as an avian scientist myself. I have to say, he did, after many minutes and my groveling and begging him to give her a shot of atropine and then he took her away and put her in oxygen before being so kind to bring her back to me in a zip-lock bag. BTW: Positive pressure ventilation can be accomplished via 100% oxygen and cannulation and if no heart beat ausculted, chest compressions should begin by compression of the sternum even though this is difficult to accomplish because the heart is difficult to access because of the overlying sternum/keel) 60 to 80 compressions per minute (Lichtenberger 2009). Maybe if Dr. Hardy had maintained his knowledge of avian veterinary medicine as it applies to passerines instead of mostly dealing with the large, psittacines, he would have actually known the basic principles and steps in avian cardiopulmonary-cerebral resuscitation. Or maybe if the receptionist had done her job that would not have become necessary. Either way, they both dropped the ball, and both were condescending and callous. I regret that I was out of town and away from a true practicing professional avian veterinarian. It was a 13 hour drive to where we needed to be and I would have been better off doing that than driving 5 hours to reach Dr. Hardy. If you have a very sick bird stay away from Dr. Hardy and James River Animal Hospital and get to a veterinarian who specializes in avian veterinary medicine, preferably at a university veterinary hospital. It doesn't cost any more and you will get treatment from people who are up to date in their field and who have more than one oxygen machine at the very least. Watch your birds closely and recognize that your animal is sick as early as possible and drive whatever distance it takes to get your pet where it will truly be cared for, and don't rely on Dr. Hardy and his staff to save your beloved pet. Most veterinary schools offer an avian rotation to their students and will be able to treat your bird, but some are better than others. Do your research ahead of time. read more

We unfortunately found this wonderful veterinary clinic because our guinea pig poked his eye with something to the point it appeared beyond repair. We frantically called what seemed like every vet in the phone book and quickly discovered that 1) not very many vets in the area actually treat guinea pigs or other animals considered "exotics" and 2) the vet that all the other vets recommended was James River Animal Hospital! Even though they were booked up, they managed to get us in quickly and Dr. Hardy gave our piggy a thorough exam. We were pretty sure our fur baby was going to lose his eye but Dr Hardy was willing to pull out all the stops and put him on a hefty dose of 3 different medications. Now, 3 1/2 weeks later, Clement not only gets to keep his eye, he can also see out of it again. Dont think many vets would have put in that kind of effort to go the extra mile! We are thrilled with the service we get there, the staff are so kind to the animals, and we couldnt speak more highly of them. When you need a miracle, look them up in nixa! read more