If you need your chimney swept or your dryer vent cleaned, Kern County Chimney Sweeping is who you…read moreneed to call! Jimmie Brooks is professional, on time and has very clean equipment! Thanks for cleaning 30 years of lint from my dryer vent!

Very thorough. Brought to my attention things needed on my fireplace. Did a great job , I'm ready…read morefor cold weather

Fast service and kind staff. They were very clear about pricing and the process. We had problems…read morewith smoke piling back into the house instead of through the chimney and he taught us how to prime the chimney so it doesn't happen anymore.

Crew were efficient polite completed job quickly! Changed the ignition system on the gas fire place…read moremodified the chimney!

Great experience, fast service, very professional and well done, will definitely hire again.read more

Chimney Brothers are fantastic! Joseph came out to our house for a consultation and about a week…read morelater was back to install a new gas system with ceramic logs that was 1,000 times better than the existing system. He was super professional, courteous and performed excellent, clean work. We are beyond thrilled with the results. Thank you guys!

R.Horne is a pleasure to work with. Clean, respectful and don't try to sell you on repairs or…read moreupgrades you don't need. He's my go to fireplace guy!

We had a pre-sale home inspection that called out a couple of fireplace issues, a bit of rust, some…read moremortar needed adding, etc. Like all the prior reviews R Horne is fantastic. From the initial phone contact... and a person actually answers, is helpful and friendly, unique in the times we're in.... to the post repair clean up everything was 110%. Fair pricing too.

Tikar from Soot Removers has serviced my house for years. He is prompt, friendly, and always very…read moreinformative. The first year he visited he bestowed much knowledge since it was my first home with a fireplace. The next year, I found out that they provide dryer vent cleaning. Ever since then, I have been getting both services every year. The value I get for the service and peace of mind is well worth it. I appreciate Tikar & the team at Soot Removers. They're the best.

We contacted Soot Removers to clean out our dryer vent. They were able to schedule us for an…read moreappointment within one business day. Tikar was prompt, friendly and informative about the service rendered. His price quotes seemed fair and reasonable. He provided pics as well as camera footage of the cleaned out vent. Our brand new dryer is working fantastic. We also inquired about our gas fireplace being serviced and Tikar gave us an approximate quote about that too. We will definitely go with Soot Removers again for future cleanings.

Great service, very informative, and I will definitely use Tobi's Chimney again…read more We burn a lot of wood in the winter season and I like to have our chimney cleaned every 2 years. Tobi came and ran a camera up the whole thing, which gives me a lot of confidence that my chimney is safe. He also cleaned the chimney very thoroughly. And he inspected the chimney from the rooftop, and fortunately I came away with no serious repairs needed. I would trust Tobi with my chimney at a Motel 6.

We had heavy rains in November/December here in SoCal and we heard a water dripping sound in one of…read moreour bedroom's closet on the other side of the chimney. We were concerned that water might be coming in through the chimney. I initially contacted another chimney company and was referred to Tobi's Chimney and Vent Care. From the first phone call, Tobi was friendly, professional, and clearly very knowledgeable. We scheduled an inspection, and he confirmed the appointment the day before and kept me updated when he was on his way. Tobi was easy to communicate with and very thorough. He went into the attic and confirmed there was no water leaking through the chimney. He even stood outside in light rain to investigate the source of the dripping sound. He determined that the noise was actually water dripping from the chase cover's drip edge onto the metal flashing, which amplified the sound and made it seem like there was a leak. When I asked about replacing the chase cover, he provided a quote without any pressure. Tobi is honest and does not try to upsell services that aren't needed. I highly recommend Tobi's Chimney and Vent Care. Thank you again, Tobi!

So happy to have found Fireplace 911. Starting with Linda (my first point of phone contact), to…read moreRenzo (owner), and Jorge (technician) - communication was excellent, as was attention to detail and cleanliness. This was for a rental property with new tenants scheduled to do a walk-through and sign lease agreement in a few days. After two months of repairs and improvements, I thought everything was ready to go - until I started taking photos and realized the gas-log fireplaces were in need of cleaning and resetting. In a bit of a panic, I turned to Yelp (as owners of my previous fireplace maintenance company had retired) and chose Fireplace 911 - in part due to their positive online reviews, and also to help support a local business. I could not have asked for a better experience and will continue to call upon Fireplace 911 going forward. Thank you so much for fitting me in, and to Jorge for doing an excellent job.

Updated Review: 5 Stars UPDATE (Editing my original review…read moreafter service completion): I am officially updating my review because FirePlace 911 truly went above and beyond to make things right. After my initial scheduling frustrations, the business owner, Renzo, personally stepped in. He called me immediately after the job was finished and apologized sincerely multiple times for the previous communication issues. The Results: The actual work performed was fantastic. They completed a full refurbishment that included: - Deep Cleaning: Both the chimney and the fireplace are spotless. - Aesthetic Upgrades: They repainted the interior, making it look brand new. - Smart Functionality: They installed new parts and integrated a wall switch system. Now, as long as the pilot light is on, I can start a fire with a simple flick of a switch. Incredibly convenient for my tenants. The finishing quality is top-tier. Seeing the final product and experiencing Renzo's commitment to customer satisfaction completely changed my perspective. It's rare to find a business that takes feedback this seriously and delivers such high-quality craftsmanship. I now highly recommend FirePlace 911 to anyone needing fireplace experts. Thank you again for the hard work, Renzo! ------------------------------------------- Original Post - Rating: (1/10) I am incredibly disappointed with the lack of professionalism and total disregard for my time shown by Fireplace911. Initially, I was happy to be flexible. We had a Tuesday appointment that they needed to reschedule due to a technician's family emergency. I completely understand that life happens and was happy to accommodate them. However, the experience went downhill quickly from there: * Reschedule #1: We moved the appointment to Friday at 11:00 AM. * Reschedule #2: On the day of, they requested to move the 11:00 AM slot to 2:00 PM. I agreed. * The No-Show: They failed to arrive at 2:00 PM and did not show up until 5:00 PM. This was not just a personal inconvenience; this was for an investment property with a tenant waiting. Because of this company's poor time management and lack of communication, I was forced to apologize repeatedly to my tenant for the delay. There is a fine line between a genuine emergency and simple laziness. Changing a time twice and then showing up three hours late for the second window is unacceptable in a professional setting. I highly recommend looking elsewhere for your fireplace needs.

The owners arrived on time, did a great job at very reasonable cost and cleaned up thoroughly…read moreafterwards. They even sealed the leaky seal that goes through the roof without any extra cost.

I highly recommend this company . They were reasonably priced, timely, great at communicating, and…read morethorough. They helped me when I ordered a log set off Amazon that gave off a terrible odor. They checked my chimney, ventilation and the log set itself. The log set was the problem. I ordered a log set from them and no odor at all out of the box! Beautiful set that they installed. I'm a happy customer.

Crystal and her team were fabulous! They were so professional and thorough. They pay attention to…read moredetail and respectful of your possessions. Not to mention she's very reasonable. I'm so thankful to have found her. I definitely recommend this service!

I appreciate honesty rather than lies. If the job is not suited for you then please be upfront…read morerather than waste my time and energy. I'd give one star but, she did reschedule an estimate when I had an emergency.