I had a very frustrating and disappointing experience with this business. Their website clearly…read morestates that furniture and large items should be emailed ahead of time for approval, so I followed those instructions exactly. I emailed Jes with multiple pictures of a storage cabinet and end table - both in very nice condition - and asked, "do you take pieces like this?" Her response was a simple "yes." Based on that confirmation, my husband and I went through the trouble of getting a trailer, loading the items, and even taking time off work to deliver them. However, when we arrived, Jes refused to accept the pieces. When my husband showed her the email where she had said "yes," she claimed that she didn't mean "yes" she would take those exact items. When pressed, she admitted she "probably should have been more clear." This was extremely unprofessional and a complete waste of our time, effort, and money. To make matters worse, she also complained that our trailer was blocking her alleyway, despite the fact that we were there because of her prior approval, and had pulled the trailer over far enough that cars could get by. Clear communication, respect and accountability are basic expectations in any business, and this experience fell far short. I will never be returning and would caution others to think twice before relying on their process.

Each time I've visited the store, I am amazed, always new merchadise to be explored, always new…read morecreative displays to check out. Friendly helpful store personal to take of you. I share with friends...when visiting Rochester, you have to be sure to stop by "KISMET"

Love this place! Very Impressive selection that's prices…read morewell. They really keep up with more modern items that are stylish and the staff is super friendly.

Great place to find great outfits at the last minute. Prices and very reasonable too. I picked up a…read morereally cute jacket saturday.

This is about as local small town fishing shop as you can get in Rochester Minnesota great deals…read moreand great owners and employees was recommended by a guy I worked with took the misses in to check it out and we walked out with a had full of new fishing lures and a smile or our face now it's the only place we go for fishing related stuff

This is such a great store . If your looking to buy or sell new or old hunting, fishing , camping…read moregear this is your store . Very reasonably priced and willing to negotiate. Great customer service and very friendly atmosphere. Also great for kids items as well. I'm always looking for a reason to tell my wife why I need to go back .

The clothes and shoe selection is very good, the condition of the used clothes and shoes is good. I…read morewear a 12 shoe and there were many to choose from. Personnel. Very friendly and helpful

Love this store. Find something every time I go in there.. Lots of fun. Staff is pleasant as well.read more

Sports Headquarters is a gem hidden in plain sight on South Broadway. The owner was extremely…read morehelpful to me as I was looking for used in line skates. He had exactly what I was looking for at a great price. Picked up a couple of lacrosse balls, too, for my son. The place looks small, but it's bigger on the inside. Golf, hockey, baseball, lacrosse gear, etc. I will be back.

Very friendly staff. Called to ask about an item. They were willing to hold the last one for me…read moreuntil I could get there later the same day. Prices were very reasonable also.

This store has a beautiful, unique and peaceful ambiance inside. Plenty of high quality shoes and…read moreitems and a non pushy staff. Definitely worth the drive from nearby areas and you'll be surprised at the wide variety of shoes and other items available. I'm still amazed at how nice the layout is.

The selection is huge! Unique and service is always great. The value of the products you invest…read morein is high! The shoes are not easy to find elsewhere, so if you fall in love with a pair, purchase!

I visited this unique store in the Galleria at the time of the winter sidewalk sale and came across…read morethe cutest selection of shoes, clothing, jewerly and everything in bewteen. And one of the most outstanding clerk that I have come across ever in the Rochester retail mix,she was a hoot! Purchased A mix of things that I have totally enjoyed and have had comments on. Absolutely enjoyed it, and will definitely return again. Jan C.

This store formerly called Exquisite Leather and Luggage STOLE OVER $300 FROM ME. I purchased 3…read moresmall leather purses and specifically asked and received permission to return them by a date beyond the usual return date. Upon my return of the purses within the allotted time, the clerk gave me a hand written receipt showing the purses were returned and also showing my purchase that day of a pair of shoes. The returned purses were to be credited against the shoe purchase. By mistake the clerk charged me again for the returned purses as well as for the new shoe purchase. A few months later when I realized what the clerk had done, I brought the handwritten receipt into the store, and a copy of my credit card bill. I explained the lack of credit for the purses and that they had been again charged to me a second time. The manager that day accused me of stealing the purses and shoes despite my showing the handwritten receipt from their store signed by their clerk and my charge card statement. The manager refused to give me my $300 plus, or a credit or the purses back. The returned three purses were all visible in the store that day. When I talked with the owner she lied and said she had no way of checking her inventory to see whether or when the purses were returned. So she too refused to refund my $300 plus, give me a credit or give me back the purses. The owner also said since I had not brought this to her attention earlier, even if I was telling her the truth, she would not give me back my money, a credit or the purses. Even a year later I noted the store still had two of the purses for sale which I had returned. The clerk told me they had only originally ordered one of each purse and these were from the original order not reordered by the store. That is these two purses were the ones I had returned which the owner said she had no way of tracing. LIES AND FRAUD were all this store was good for.

One of my very favorite things to do is to try to check out music stores when I travel. The vast…read moremajority of the time I'm disappointed, usually by a lack of selection, since I'm mostly hunting for CDs, but every once in a while, I'll hit a gem like this place. It was a sincere nostalgia hit seeing the Yamaha, Sherwood, and Denon stuff that was current in the 80s and 90s, back when High Fidelity magazine still existed and people cared about sound quality (keep on coming back, vinyl!) and it was honestly kind of one of the highlights of my trip. I strongly debated buying a bunch and packing it back with me, but perhaps another time. There is a ton of vinyl here, naturally, and an ok selection of CDs...but, here's the thing with those. Me sliding a CD off your shelf is not worth the $6 - $7 more, per CD, than buying it online, I'm very sorry to say. This was the only store that had a few of the titles on my hit list and I would have bought a few if they were but closer, but 150% of the sales price online is too bitter a pill to swallow for me. Aside from that, this is not quite the only spot in town to get music things, but is definitely the best.

Great selection of records, but plan to spend some time! The records are great and prices are good…read more Worth checking out!