Very helpful staff - knowledgeable about equipment and gear, and willing to answer any questions…read more Great selection of a variety of gear.

Went in to get a backpack and to try on some ski boots. Chuck and Robb were very accommodating and…read moreknowledgeable. We plan on going back for any other winter needs.

The service was amazing. Thank you to the ladies who were working on 2/23/25. Love the selection…read moreof clothing and brought home some nice clothes. Will shop there again.

I went in looking for boots for my grandson. I ended up a wonderful cardigan for myself. It''s so…read morewarm and cozy. I want to go back and find another one in a different color! Since I have gotten so much use out of the sweater, it's a good value.

I visited this unique store in the Galleria at the time of the winter sidewalk sale and came across…read morethe cutest selection of shoes, clothing, jewerly and everything in bewteen. And one of the most outstanding clerk that I have come across ever in the Rochester retail mix,she was a hoot! Purchased A mix of things that I have totally enjoyed and have had comments on. Absolutely enjoyed it, and will definitely return again. Jan C.

This store formerly called Exquisite Leather and Luggage STOLE OVER $300 FROM ME. I purchased 3…read moresmall leather purses and specifically asked and received permission to return them by a date beyond the usual return date. Upon my return of the purses within the allotted time, the clerk gave me a hand written receipt showing the purses were returned and also showing my purchase that day of a pair of shoes. The returned purses were to be credited against the shoe purchase. By mistake the clerk charged me again for the returned purses as well as for the new shoe purchase. A few months later when I realized what the clerk had done, I brought the handwritten receipt into the store, and a copy of my credit card bill. I explained the lack of credit for the purses and that they had been again charged to me a second time. The manager that day accused me of stealing the purses and shoes despite my showing the handwritten receipt from their store signed by their clerk and my charge card statement. The manager refused to give me my $300 plus, or a credit or the purses back. The returned three purses were all visible in the store that day. When I talked with the owner she lied and said she had no way of checking her inventory to see whether or when the purses were returned. So she too refused to refund my $300 plus, give me a credit or give me back the purses. The owner also said since I had not brought this to her attention earlier, even if I was telling her the truth, she would not give me back my money, a credit or the purses. Even a year later I noted the store still had two of the purses for sale which I had returned. The clerk told me they had only originally ordered one of each purse and these were from the original order not reordered by the store. That is these two purses were the ones I had returned which the owner said she had no way of tracing. LIES AND FRAUD were all this store was good for.

I was here with my special needs brother and he was having problems with his shoes. This shop was…read morerecommended by a nurse at Mayo. The folks at this shop worked to identify the best shoe for my brother. Fantastic experience. We walked back to our hotel from the store. Without their expert assistance we could not have done that. If we lived here they would have two more customers for life!

Lovely service, lovely staff, wonderful shoes, wonderful selection, and an asset to our community…read more I will keep coming back!

Horrible service ! Ordered 2 basic hats 3 weeks ago. Received 1 within a week. Nothing about the…read more2nd hat, no update, no call, no news, nothing !!! When I emailed to get update, person (Carrie) said no clear idea of when they get it, even though it's still on sale on their website !!!!! Now 2 weeks later, nothing, no update, no email, no news, no call, absolutely nothing ! They have no idea what customer service means !!!! Why do customers have to run after them to find out about our orders ???

Awesome customer service. Called and doubled checked to make sure I knew that my order would be not…read moreavailable until 2 weeks, which I knew when I ordered. They took time out to call me directly.

This store has a beautiful, unique and peaceful ambiance inside. Plenty of high quality shoes and…read moreitems and a non pushy staff. Definitely worth the drive from nearby areas and you'll be surprised at the wide variety of shoes and other items available. I'm still amazed at how nice the layout is.

The selection is huge! Unique and service is always great. The value of the products you invest…read morein is high! The shoes are not easy to find elsewhere, so if you fall in love with a pair, purchase!

Great place to find great outfits at the last minute. Prices and very reasonable too. I picked up a…read morereally cute jacket saturday.

Love this place! Very Impressive selection that's prices…read morewell. They really keep up with more modern items that are stylish and the staff is super friendly.

It was time to order my first suit, and after reading some reviews, I chose Knights Chamber in the…read moreRochester Galleria. First impression? Greeted warmly at the door, Bryce asked a few questions and then showed me to the general area where suits were - and then helped me choose what ended up being a fantastic suit. He was incredibly knowledgeable, asked great questions, and gave me options every step of the way. From choosing fabric and color to fit and tailoring, he was professional and had a genuine passion for old-fashioned customer service. My suit had to be ordered, and it arrived ahead of schedule - Bryce made careful notes for the final tailoring, and the suit went off to be finished. It was ready just a few days later - the fit and finish were even better than promised. I also selected a hand-made tie and an Irish linen pocket square, and picked up a beautifully fitted shirt as well. I cannot speak highly enough of the attention to detail and customer service that Bryce provided. As an added note - my wife saw that one of their Robert Graham shirts had caught my eye...which ended up being a present for me a few days later. I'll be back!

I loved shopping at this store. If you like quality men's clothing you will like this store. The…read moreselection is broad and the service is excellent. They have something for everyone. I live in California and this store is as good as any that you will find there.