I love that they can take a walk-in appointment! The front desk staff is extremely friendly! I have…read moreseen two different doctors here, and they are so knowledgeable, and kind. The building is very clean with a beautiful, huge aquarium to watch, should you need to wait a few minutes before your name is called. Absolute excellence in healthcare.

They performed a cochlear implant surgery on me and it went well. The only problem was that they…read moredidn't get the preoperating instructions to me until the day before surgery and I was supposed to quit taking some of my medication 5 days before. Same thing with the after care instructions which I received a week later.

Love the treatments I receive here. DR. DAN is the best! If I said I have been going here for 20…read moreplus years you might think that's a bad thing but to find a chiropractor that can adjust you the way you need to be is the best thing in the world. Although there have been some changes in staffing and doctors through the years they have been pretty consistent in providing good chiropractic care. If Dr Dan is not able to help you he let you know so they are not wasting your money coming in for treatments that are not going to help you. The massage before the treatment really helps to relax your muscles and I believe that it helps to give you a better overall adjustment. They are also able to do acupuncture and xrays on site so you do not have to leave for that.

Lecy Chiropractic was a LIFESAVER! We came up the week before Stugis Rally, and my dad had a…read morepinched sciatic nerve. He got to the point he couldn't stand up, and I called at 7:30 on a Saturday, and the lady who answered was so helpful to get me in for an appointment an hour later! We used Dr. Ian Barse, and he was amazing. He helped my dad get back on his feet, even getting him in for a follow up on Monday. Although we don't live near Rapid City, I would recommend them to anyone in the area who needs help!

I wouldn't recommend having Beau Ireland as your PA because he doesn't listen when trying to…read moreexplain the problem. When trying to explain the problem he talks over you repeatedly. He seems young and inexperienced maybe one day he'll be better.

Care was actually fine. Actually it was very good. The billing though is not good. They said my…read moreinsurance was fully accepted, I approved it with my insurance. After the surgery they decided they were not accepting the settlement amount. So 8 months later I am on the hook with a large bill. My insurance tried to negotiate and that didn't work, so now I am stuck. I liked my doctor there, but this is crazy. Talking to some other people this is a common thing that they pull. So if you go there keep an eye out because you will end up in collections with no idea why even after having hit your deductible in full.

Dr. Eric and his staff truly care about your comfort during your visit, whether for a routine…read morecleaning or other procedure. Highly recommend especially if you, like me, experience dental anxiety!!

My hygienist was very thorough and gentle. I am happy to schedule with her again. Easy to make…read moreappointments and took care of my insurance questions and also fairly priced if cash pay / no insurance. I did not give five stars because they did not have mimosas in the waiting room.

there was an issue with scheduling where I was told... I think incorrectly... That I have missed…read morethree appointments and couldn't reschedule. however, I was just in a month ago with no issues so it was a little bit blindsided by this. I let the office manager know, and I believe they dealt with the issue recommended! Dr. Studer was recommended to my by my Dentist in Ft. Collins. Being no stranger to dentists with several crowns/fillings, I really need a Dentist that is gentle, effective, and treatment effective. I've had too many dentists that wanted to maximize procedures to maximize profit and it's nice to find docs who are there to treat you, not be treatment aggressive, and are gentle. Advanced Dental is all of these. Thanks!

Wonderful, kind, detail oriented, and most importantly compassionate. I believe Dr. Studer and ALL…read morehis staff sincerely care about their patients. I will not go to another dentist, even if I'm traveling; will literally fly back. He puts my anxiety to rest, actually gets this redhead numb (it's a scientific fact we don't process anesthesia like most), and he's a great communicator! The very best there is!

Overall this office performed my biopsy well. Beyond that they have been so horrible I could not…read moregive them more than just one star. I would not recommend this business. They have shown contempt and disregard for me as a patient, customer and a person. I was referred to this office by my dentist who detected potential cancer concerns on my tongue. They sent me to this office and instructed me to take my medical insurance. Upon arriving at the West River office I was told they do not take medical insurance (even though a biopsy falls under a medical procedure). When I asked for clarification on why I was instructed to bring my insurance card to them, the receptionist sternly said "If you don't want to pay, you can leave." They choose to not work with medical insurance. For - what I gather - no other reason than laziness. I did pay in cash that day. That's what you do when the concern of cancer is lofted at you. 10 months later I received a phone call from Indiana University (IU). They did the lab work on my biopsy sample. But failed to send me a bill. IU blames West River for a minimal error in my address, and West River blames IU. West River did submit their work to my insurance company (a small outfit you may not have heard of - Blue Cross Blue Shield), but refused to recognize that IU was out of my network. West River did no due diligence to work with my insurance and send the lab work to somewhere in my network (they choose to ignore the many labs in the state of SD in favor of somewhere states away). They gave me not option or notice that they chose to use an out-of-network lab. To recap: They would not take health insurance (despite attempting to make a claim -- is that fraud?) They would not do due diligence to work within my insurance's network. They gave me no notification that they were contracting out this work and that I would have additional financial responsibilities. They gave IU my address incorrectly (according to IU) and I didn't receive bills or notice for over 10 months. They took my money (rudely and without compassion) and demonstrated no concern for the additional challenges they created for me. In fact they seemed inconvenienced that I would even bother to investigate these business practices. In as much as possible, do not give West River any of your business. I will update if West River decides to take any responsibility or actions to care for this customer.

Thank you very much to the team of the clinic! My wife even…read morecould not sleep the night before the visit, but coming here felt like she was in our favorite family, with our own people. The most challenging thing was to endure the painful injections of anesthetic first. All the staff: Cindy, Mary, Chuck, treated her with extraordinary, sincere and touching care and attention, trying not to hurt her. And Cindy also called us the next day to check on my wife`s well-being reminding of the home treatment. Thank you the whole team so much from the bottom of our heart again for your kindness and professionalism! You are the best!

Their front desk staff is rude and slovenly dressed. Very unprofessional. The institute's standard…read moreway of dealing with patients is impersonal, they flat out tell you that you'll be texting and using a medical portal. When you try to ask them questions, they get annoyed. Once you get into see a doctor, their doctor will give you 3 to 5 minutes of their time and rush onto someone else The only exception is Dr. Abraham , who is excellent.

Surgery day not bad! VERY unprofessional billing department…read more The use of texting for all their communications even their billing should be changed! Very first bill sent out had no backup or explanations as to why the amount was due! During my visit, without them asking I had already paid my yearly deductible of a couple of hundred dollars plus! On the bill text there was no breakdown of how they had used any monies that insurance or that I had paid,! There was just amount due without even what the total costs of the services were! To finally get to the bill you had to go through several different sites and steps to get to an Internet site! After getting into the Internet bill, there still was no explanation as to what was done with the total amount of money I paid on the first visit! When I called, I was told that was all there was! When I asked about my payment, she explained some numbers that did not even match any amounts on the bill. I was looking at from the Internet.! When I asked for a more detailed bill I was told that was all there was! When I said, I just don't like paying bills that I don't where my money has gone to, she immediately threatened me with collections! Call this VERY Bad Customer Service

Went for my first visit and was fine but I was to come back and made an appointment for Tuesday and…read more I got wrote in on Monday , if something so simple can get overlooked then I guess I need a more careful approach

Dr. Nelson and the rest of the staff are always helpful. They were able to get me in right away on…read morethe same day I called. Dr. Nelson took the time to listen to what my injury felt like, how it happened, etc. Felt great after the first adjustment but back to 100% after about 6 adjustments. 10/10!