After researching repair shops in Kearney, I chose this one for my son's 2006 Honda Civic. I called…read moreahead and made an appointment, and when I arrived, they were ready and expecting me. Within a couple of hours, they had diagnosed the issue with the air conditioner and provided me with a couple of options along with detailed quotes. Aaron even went the extra mile and spoke directly with my regular mechanic in Omaha to ensure we were all on the same page. Unfortunately, the necessary compressor wouldn't arrive until the next day, so they kept the car overnight and got to work first thing the next morning. When the AC still wasn't performing at 100%, they pulled everything apart again, installed a better-quality compressor, and reassembled everything--ultimately getting the AC to work perfectly. I primarily worked with Aaron throughout the process, and he went above and beyond to make sure the job was done right and that I was completely satisfied. If you're looking for a shop that feels like a spa and offers complimentary lattes while you wait, this might not be your place. But if you value honest, hardworking people in a family-run business who are committed to getting the job done right, you'll be in good hands here. They also offered me their Wi-Fi and had a TV in the waiting area, so I was able to get some work done while I waited.

Our local maintenance for foreign and domestic auto needs who are a 'Best Of' any I have…read moreexperienced other locations nationwide. Great concern and helpful staff throughout. We are blessed!

Always a pleasure to do business with!!! They stock a huge selection on the lot, but they're always…read morehappy to go the extra mile to hunt something down for you if they don't have it

Had a car accident on the road while crossing Nebraska.My previous car was not of use anymore so I…read moreneeded to get something reliable fast. American Auto was recommended by a local Airbnb host. I bought my car the same day, and the next day I was on my way to New York again. The purchase transaction was smooth. Tahnee was supportive and professional throughout the sale process. I haven't had any issues so far with the vehicle I bought.

If I were you, I'd NEVER come here to buy a vehicle. I'd rather walk, that'd be more reliable…read more I would not recommend anyone to buy or service anything here. You would think that the sales and service department would communicate to keep customers happy, but you'd be wrong!!! My wife and I bought a grand wagoneer from this dealership and was told we would have different perks because we bought a wagoneer. One of these perks was getting to have a vehicle to drive if our wagoneer was ever in for service. This happened one time, which makes them liars!! Additionally when you get done with the purchase you get a survey and are coached to give them top ratings guilting you to think they won't be able to feed their kids if they get anything other than a top rating! Shame on us for listening to this advice. Further more, you'd think that being a certified dealership for Jeep they would know how many issues the grand wagoneer has. To date, our wagoneer has been serviced over a dozen times in a matter of 6 months and communication of service being completed or anything else is scarce. Buyer beware!!

My promaster van was bucking and I took it in on my way from Oregon to MA. They got me in and made…read morethe repair and I was on my way before noon. Reasonable price too. THANK YOU SO MUCH.

Mike and Ryan have kept our vehicles running for years - long after many people would have given up…read moreand bought something new. I have such incredible gratitude for the amazing work they do.

Ryan gave great customer service and was very kind and helpful. The rest of the shop was nice and…read moreyou can tell the employees have a lot of knowledge and are extremely friendl.

Purchased a very reasonable used car for my daughter as a first car, which she is still driving her…read morefirst year in college over 3 hrs away. Very confident in the car and we have had no problems. Told Tom what I was looking to spend and he helped us find something within our budget. We have also had vehicle body repair done here which they did great work, got me back on the road and my estimate was cheaper than anywhere else I went. Would definitely recommend them for your auto body repair needs or if you are in the market for a used vehicle.

scott was awesome! did the muffler install quick, and right for a fair price! get your mufflers…read moredone here!

I grew up in Kearney and though I live in Lincoln now and don't regret the move, my mind is often…read moreon the stuff I left behind. This place is one weird example of that. I've got a bothersome noise coming from my car right now and every time I hear it I think, "I might drive all the way back to Kearney to have them take a look at it." I've never been treated with more respect and kindness by any auto technician than I have here.

Lovely service. Quick and responsive service and I was on the road by noon. These folks are great!read more

Mike and crew at Body Shop were great and did an excellent repair our Dodge, minor fixes and…read morereplacements. Service was done earlier than estimated and all like new again and never happened!! Just Right

Absolutely disgusting!!!! The fact this selfish company gives an ETA of 30 minutes over 3+ hours…read moreago. The rude service provider didn't communicate or anything. The guy on the phone who calls me 3 hours later states "I guess everybody before me with this company passed the buck and dropped the ball so I'll be there in 1.5 hours". The pure unreliable, poor customer service, and selfish actions deserves 0 stars. I have never been so disappointed with a company in my life. What a terrible company and the pure disrespect to a customer is unacceptable. I don't even care to read a response or hear an excuse. Take accountability and fix your business. BE WARNED!!!! THIS IS UNBELIEVABLE AND SAD. PS: UHaul even contacted the Business Owners and is leaving a terrible review as well because they even admitted they are embarrassed to have contacted and trusted this company and let them keep me stranded for 3+ hours on a highway right near their business with no communication and absolutely horrendous service. The fact they cancelled after stating 30 minutes and 3+ hours later they just do something so terrible is beyond. I'm very grateful this review will be viewed by so many just to give a heads up to future people! I'm just here to help!!! Again, BE WARNED!!!

A Lifesaving Experience with the Most Honorable Team…read more I truly cannot say enough good things about the incredible people at Kearney Towing and Repair Center. My camper axle broke while I was traveling solo across the country--far from home and facing a situation that could have left me stranded for weeks. What could have been a nightmare became something completely different thanks to Gary, Ryan, and the entire team. From my very first phone call, I was treated with kindness, professionalism, and genuine care. As a solo female traveler, I immediately felt safe, looked after, and respected. They didn't just do their job--they took responsibility for helping me find a real solution. What would have taken three weeks to fix with a factory-ordered part, they resolved with a creative, high-quality, and safe alternative, and at a very fair and honest price. They even went the extra mile to work with my warranty company, something most shops wouldn't bother with. Communication was excellent throughout--clear, prompt, and compassionate. The office itself was clean and welcoming, which matters. It shows that they care about your comfort. What impressed me even more was hearing from local residents that this business has been a trusted part of the community for over 30 years. That legacy of honor, integrity, and dependability is not just talk--you can feel it the moment you walk in the door. Do not hesitate to call this shop if you need help. I am so deeply grateful for the way they handled my situation, and I will never forget the way they treated me with such dignity and humanity during a really tough moment. Thank you, Gary and Ryan--you are rare and special people. My heart is full of gratitude.