We took our 2005 Ford explorer sport Trac in that we had been given by my husband's parents in for…read morean oil change and inspection. They proceeded to tell us that there were several issues and they wanted over 5000 dollars to fix it! I called bullcrap on them and took it over to Gothenburg tire and automotive and after Ray had gone over it we found that it did not need almost half of the work they claimed! They had told us it had an upper oil pan leak that they wanted over 1400 dollars to fix and it did not! They told us that both the front and rear brakes and rotors needed replaced and only the rear ones needed replaced! The front ones had over 3/4 of life left! They told us that one wheel had a broken lug and stud and it did not! They told us the ball joints were loose and they were not! They told us it needed an alignment and it did not! This place used to be a great place to go and now that Vic is gone they have turned into a bunch of crooks! We had in past years purchased several vehicles from them and always used them for oil changes and mechanical issues but not anymore and if you are smart you will steer clear of this place! I saved over 4000 dollars by going to Gothenburg tire and automotive! Be smart go see Ray at Gothenburg tire and automotive!

I go to Performance Auto for all of my mechanical needs. Chay is a great guy. He knows everything…read morethere is to know about vehicles, and is a good problem solver. I had to get new shocks put on my Ranger recently. My truck has been lowered so I thought this would be a big issue, but Chay had no problem with it at all. He has saved me a lot of money, and I wouldn't recommend anyone else!

I was looking at a 1998 Dodge 1500 here today. KBB trade in value (avg) is $772 (I'm sure whoever…read moretraded it in didn't get much more than that) ... retail dealer sales fair purchase price is $2804. The salesman verified while we were talking. He called his boss with a CASH offer of $2800, maybe as high as $3000. We were told he would not take less than $4500. What a rip off artist. One star is probably one too many.

Wish I could give it less than one star. The owner, Chris Brown, is a crooked as they come. He…read morerents cars, claims they have damage, and then turns around and sells them on his used car lot. If you buy or rent a car from this guy, you'd better check it top to bottom or he will try and rip you off. I wouldn't rent of buy anything from this guy. He is the true definition of a shyster used car salesman if I've ever seen one. He also tried to get me to pay him cash for alleged 'damage' to a vehicle in order to bypass the insurance company. Steer clear of anything this guy owns (National Car Sales, Alamo Car Rental, Etc).

When I moved to Kearney, I needed to find a reliable shop for oil changes and general maintenance…read more Before that, my dad always handled my oil changes, so I trusted shops to check fluids and let me know if anything needed attention. Every place I'd gone before -- including my first visit here -- would check visible fluids and recommend top-offs if needed, which I was always happy to pay for. A few months ago, I ended up with a major coolant leak that I didn't catch right away. The last time I brought my car in here, they told me I had a "major oil leak," which honestly isn't accurate. It's a very small leak that may need attention later down the road, but it's not major. What concerns me more is that my coolant was completely empty, and nobody mentioned it. Later that same day, I had to drive about 45 minutes away from town and my car started overheating. Yes, I should've checked it myself too, but after having shops consistently check fluids in the past, I assumed that was still being done. I ended up taking my car to another shop, and they told me that if I had driven much farther, I could've locked up my engine and ruined the car completely. After getting everything else fixed, I brought the car home and my dad changed the oil himself. The other shop never touched the oil, so this issue came from my last service here. We discovered the oil drain plug had been cross-threaded, and we had to use vise grips just to remove it. Now I have to order a replacement oil plug as well. Because of this experience, I won't be coming back. I do hope this feedback is taken seriously and used as a learning experience to better train staff and improve attention to detail moving forward.

Unbelievable Service!!!…read more Driving through Kearney NE the day before Memorial Day weekend and my alternator starts giving me trouble. I've pulled in just to have them test my battery/alternator to see if that was the actual problem, and it looked like they had begun closing down for the weekend. They immediately grabbed the reader and discovered it was indeed the alternator. Shawn looked up the part and told me it was going to be a hefty repair bill... but the item was IN STOCK(!!!), and even though it was 5PM (closing time) on the day before Memorial Day weekend, they would be able to install it within about an hour! They did just that and were very professional and courteous in the 45 minutes it took them to install it. I am extremely impressed and grateful to all of them!! Mark, Shawn and the other gents really made this girl's day!!!

I was driving from Chicago to Denver and my oil light went on after just changing the oil a month…read moreago. I called up Conrad's last minute and they were attentive and friendly and immediately checked out the situation. Thankfully the oil was fine, and the light just needed to be reset. Thank you Conrad's!!

Conrad's is the best auto repair shop... anywhere! I wish I could take them with me back to Georgia…read moreto always work on my vehicle. I was traveling through to the Tetons when my van needed some help. After first going to Midas down the road (who overcharged me by double and left my van in worse shape than when i brought it in), i went to conrad's who diagnosed and installed a part and let me sleep in my van on property. They were so nice to me and my dog and were quick and the price was amazing. I 100% recommend Conrads to anyone looking for an honest mechanic with fair prices.