I had an extremely disappointing experience with Haley Electric and feel obligated to warn other…read morehomeowners and rental property owners. After a recent storm, three breakers in one of my rental properties were tripped and would not reset. Before scheduling service, I specifically asked the person on the phone whether there was a minimum service fee, hourly rate, or any upfront cost. I was clearly told they would need to come out, assess the issue, and then provide an estimate. No pricing, diagnostic fee, or minimum charge was disclosed. When the technician arrived, he spent less than five minutes at the property and simply flipped the breakers back on, confirming they were already in working condition. There was no repair, no parts, and no real troubleshooting performed. Only later in the day was I presented with a $238 bill. As a rental property owner who manages multiple properties, transparency in pricing is extremely important. At no point was I informed that I would be charged nearly $240 just for someone to show up and flip a breaker switch. The situation feels beyond misleading. I believed I was receiving an estimate, not authorizing an expensive service charge. Charging hundreds of dollars for less than five minutes of basic "work", without clearly communicating fees upfront, is unacceptable business practice. There are many honest electricians who provide clear pricing before performing work and who respect their customers' time and trust. I will not be recommending Haley Electric and will never use this company again for any of my properties.

This guy was very rude to my wife. He also didn't stand behind his work. He was paid to fix a…read morebreaker in our home which we just bought. Sure enough, the breaker wasn't working when we moved in. My wife and I worked hard unboxing our belongings until 2am. Then my wife sent his business a message before we went to bed. We hoped and expected he would get her message in the morning, but he surprisingly answered right then! It wasn't an emergency but he continued to chat on Facebook messenger so she asked if he would come back and check his work- see attached photos... We asked him to come back and fix it and he was extremely rude and said he will charge us $150 to come out and an additional $75 an hour until he is done. Poor work ethics, poor workmanship poor customer service. I do not recommend him and as a community spokesman, I will let families know we had a bad experience with him. ------ Update: He publicly wrote me back calling me "left wing scum." LOL some people ... bless his heart. I hope things go better for him and he can find it in his heart to give basic customer courtesy to people.

Timely service and never overcharged! Sherman has been in the business a long time and is at my…read moredoor if I need him to be.

We used the HVAC Firm of Memphis today, through our Home Warranty Service for gas heater not…read moreworking. Our initial service call-in was at 9am, HVAC service rep called us at 12pm to make sure we was available the same day. Service Tech; Eugene called at 2pm and arrived at 2:50 just as he promised. Ten minutes later, Eugene had troubleshot and replaced bad igniter. They provide excellent communication with on-time service. A+A+A+A+

Responded promptly, communicated well, I have no complaints about the work. But he didn't wear a…read moremask and he tracked mud into my house.

I wanted to recommend Chris and Terry Paglia of Wolf Pride at (901) 316-7475. This husband and wife…read moreare one of the BEST contractors I have ever met and used in many cities I have lived. They take the ownership of the work and do not hesitate to do anything to get the job done right. Their pricing is also very affordable and they do not try to nickel and dime you for every little extra thing they do. They have A+ rating on BBB which is very rare for a small contractor and for this line of work. Don't let their thick accent fool you. I had my own doubts when I first hired them. They jokingly call themselves hillbillies. I thought I would never say this but if that's the case, they are "My Favorite Hillbillies!"

Prompt service and great to work with, we will call them again if needed!!! The price was…read morereasonable, and the technician was friendly and professional.

G and R is a great company, I was needing a new a.c. unit so I called different companies to get…read moreprices and G and R was priced right they wasn't trying to make any extra money these guys were honest and fair, if I had questions I could call office and they always answered any questions or concerns. Thanks g n r for honesty and good service, and good work! Highly recommended. Tina jones

I absolutely recommend calling this company if you are looking for a new AC / heat pump HVAC system…read morequote. This really personable and professional guy came out to our house and went through the full spiel with my husband. He was talking about features we had never considered or heard of and really good features that anyone would want to have if you are health conscious. He offered us a quote for a new unit installed outright and then he told us about a 10 year payment program where you get your unit fully maintained and serviced for a monthly cost of $159. My husband was sold on both options, he didn't care which we close, but having a sales background, I'm almost immune and for our needs right now, this was not the program or company for us, but yes, if we were in our forever home, I would have totally considered buying what this man was selling.

I had been using Service Experts in Memphis for twice-yearly HVAC maintenance, and my AC had been…read moreworking perfectly with no issues. I purchased the advantage plan which I receive two maintenance visits per year. During my most recent maintenance visit, the technician changed the filter and checked my 6 year old unit. He gave a report on my unit stating my capacitor reading was not the number it should be. He stated it would eventually go out. Also stated I needed Freon., and the compression would go out soon. About 30 minutes after he left, my house started getting hot. I checked the thermostat and saw the temperature was rising. I immediately called the company because my AC was working fine before the technician touched it. I made it clear to the Office Manager that I wanted my unit working like it was before he touched it and I wasn't paying any money to get it back to a working status. Instead of taking my concerns seriously, the office manager seemed more focused on my frustration than on resolving the issue. After speaking with the owner, they sent the technician back. His conversation was the same as the office manager informing me what the technician wrote and telling me my capacitor just happened to go out when he left. Also said that's pretty normal. I can't make this crap up! When the technician returned , he immediately tried to sell me a new capacitor for $268, claiming his readings showed it was failing. I declined because I no longer trusted the company. I then called another HVAC company for a second opinion. Within minutes, they discovered the real problem--the technician left one switch on my breaker off which is why the unit was on when he left but went off 15 minutes later. . They flipped it back on, and my AC worked normal again. There was absolutely nothing wrong with my capacitor nor was freon needed. This isn't my first bad experience with Service Experts. Two years ago, after another technician came out for a maintenance visit, my capacitor failed the very next day. A different HVAC company later showed me the burned capacitor that had been removed from my unit. Keep in mind that wasn't on the report. I told the Service Expert and the other company that came out to replace it that it's very ironic my capacitor went out the very next day. Looking back, I strongly believe my original capacitor was replaced during that visit. Based on my experiences, I no longer trust Service Experts. I cannot recommend a company that creates unnecessary problems and then tries to sell expensive repairs that aren't needed. I would encourage anyone considering their services to get a second opinion before approving any recommended repairs. Also stay away from the maintenance service plan because it's only a gimmick to upsell at the customers expense. They will call you for your service visit that you pay on a monthly installment only to find a way to get more money out of you at any cost!!!!