I've worked with Jeff's Heating, Cooling, and Maintenance in the past, now Active HVAC &…read moreMechanical, and had another good experience. They were super responsive, came out very quickly, and explained everything clearly without trying to push unnecessary replacements. They cleaned out a heavily clogged and rusted coil area, cleaned the pipe feeding into the pump, replaced the circuit board, and checked the refrigerant and condenser. Everything is cooling and flowing properly again. I appreciated the honest service and thorough work.

Exceptional service from Jeff and his team. Sent a message on Sunday night; Jeff called me first…read morething Monday morning and his team showed up that afternoon to assess the problem. They found the problem quickly and had me up and running first thing Tuesday morning after getting the necessary equipment. Will be using Active HVAC from now on. Reasonably priced, upfront and honest.

Yates resolved my electrical issue. However, his rate intends to be higher than normalread more

This company wanted to charge me over $90.00 to just come out and give me a quote to see if they…read morecould add a line for a AC unit. The tech said if they couldn't do the work, I would still have to pay the $95.00! lol

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

Before you read anything else, know this... OUR AC IS FIXED because of Chris and we are so…read morethankful. Chris originally came out to look at our system as part of our Choice warranty, and immediately diagnosed problems that our previous AC person didn't find at all after multiple visits. When Choice didn't cover the claim, he assured that his prices would beat most places like Choate's and we agreed. He was having phone problems, so there were some issues getting things scheduled, with him sometimes coming pretty late in the evening. But when he showed up he went right to it and put us on a course to fixing the problem. Phone issues happen so I'm sure it was more frustrating for him. He found some duct issues and a part that had been installed backwards that was causing our system to not work right. None of this was found during the home inspection when we bought the house six months ago. He also found a mold issue inside our unit and provided options on how to fix that that we'll have him install soon. Here's our rating: Knowledge: 5 stars Scheduling: 3 stars (This is the easiest one to fix, so once the phone issue is resolved, it'll be at 5 stars.) Issue resolution: 5 stars (most important of all) Cost: 5 stars Thank you Chris!

I was assigned this company through Choice Home Warranty, and my experience was extremely…read moredisappointing. My initial appointment window was from 3:00 PM to 8:00 PM. After waiting until after 9:00 PM with no communication, I contacted the company and was told they had "truck issues" related to the transmission. The appointment was then rescheduled for the following day. The second appointment window was from 3:00 PM to 7:00 PM. At 7:30 PM, after again receiving no updates, I reached out for an ETA. I was given a series of inconsistent excuses, including needing to get gas, a technician losing his wallet, and stopping at AutoZone for truck parts. Communication continued with delays and excuses until 10:33 PM, with no service ultimately provided. By the third day, there was complete radio silence--no follow-up, no attempt to reschedule, and no communication whatsoever. This company demonstrated a complete lack of professionalism, accountability, and respect for my time. I would not recommend their services under any circumstances.

Precision has been providing our family exceptional service for many years…read more Actually, it all started for us (before we got married) when my wife's heat went out during a bad winter storm. Larry himself (co-owner with Kathe) drove over - in the freezing cold and snowy roads - and got her heat back on. We have been using them ever since. Several years ago when my mother's attic unit was having problems, we had called another company to check it out. We were quoted $1,800 for only a repair. I called Precision and Larry came out - within an hour of receiving my call - on a Saturday. He was able to make the repair as part of the service call for less than $1,800. Larry did correctly suggest that her original attic unit should be replaced within a year. Seeing that the base unit was more than 50 years old, I knew he was right. We went with Precision for the new unit to be installed instead of the first company. Kathe even came out as they were installing the new unit; she is a pleasure to work with. After Precision replaced the unit, there was a problem - on a Sunday evening - and Evan drove up from Hernando, MS and was able to make some repairs to hold us over until the repairs were made. These folks truly do go "above and beyond" when it comes to providing quality, timely service. This includes everyone from Amanda's fielding of every call to Larry and Kathy coordinating everyone - as well as each technician who has helped us through the years. We highly recommend these folks to anyone who wants quality Heat and A/C service. You deserve it too - call them!

I've worked with this company on 2 different homes and both have been bad experiences. This last…read moreexperience has been the worst. We paid them over $10k to install a new heating system only for it to continually go out and then get the run around when we call. I never post bad reviews, and I feel compelled to leave one after such poor experiences with this company. Would Avoid this company like the plague.

Electrical Estimate for new addition. Prompt response, reasonable priced, estimator was…read moreknowledgeable, professional, and took time to cover everything with me. This is a service everyone show used! Thank you. I appreciate you.

Choate's installed a complete HAVAC system for us 9 years ago. I called them on a Friday because…read morethe AC was not cooling. Was given a Saturday appt. from 1-7 PM. The tech spent over two hours and took 22 photos of the AC system, the furnace, the hot water tank, the main breaker box. 22 photos trying to find something else to tell us needed replacing. He said we had a leak but he could not find it. He said he could do a pressure test for $400. and keep looking, or we could buy a complete new AC system for $10,000. I asked if he would refill system with refrigerant while we considered our options. He said that would cost $190 a pound for the refrigerant which required 8 pounds, for a cost of $1,520. Our system still had 12 months of original warranty remaining but the tech was of no assistance in determining if the leak was even in one of the AC components still under warranty. He was only interested in selling more testing, or a complete new system. The next day I called another company. He showed up on Sunday no less, found the leak in 30 minutes, tightened a connection, added 2 pounds of refrigerant, and charged us $260. for a SUNDAY service call ! I paid Choate's $159. for their trip charge plus a diagnostic fee, which was " You have a leak." And remember my system was installed by Choate's and still under warranty. Stay away from Choate's, run away from Choate's as fast as you can.

Fantastic service and quick response! Oscar was extremely helpful getting out to our house in the…read moreevening when our unit stopped blowing cold air. He arrived within an hour of my call. Quickly diagnosed the problem and gave me some helpful maintenance tips to help keep my unit running strong. I'd recommend Opachs to anybody!

Great experience with Opachs! They were professional, on time, communicated well, and did an…read moreexcellent job installing my new HVAC system. They also cleaned up after themselves. Highly recommend!

Robin Franks and his company of central hvac of memphis does a great job on finding and solving…read moreproblems. A real professional and very reasonable.