had emergency this morning due to a tree falling and BobKat electrical came out and fixed…read moreeverything!!!

Bobby practices good communication skills in addition to being a trained, experienced electrician…read more He calls with his ETA & keeps the client informed with time & explaining what needs to be replaced & how. He actually LISTENS & shows real concern for his work & the people who employ him. In addition, he has a good source of other contractors if you need other kinds of work done, such as carpentry. I'm so glad I "found"him!

I was looking for a good electrician in the area that would charge me a reasonable price. I have…read morecontacted over 12 electricians and Jim was the most competitive one and even provided free estimates. Several other electrical companies charged over $100 just to come out and do an estimate before even doing any work - I found this to be ridiculous and decided to go with "James Morrow Electrician and Handyman." I can tell you right away that I made a solid decision as that Jim did a great job from the gecko! He was very responsive, professional and explained everything he is going to do over the phone so that I felt comfortable with choosing him as a professional. When he arrived, he was very respectful to the property. He did not mind me watching him install the electrical outlets in my home and explain how the whole system works. Jim did a fantastic job of eliminating one of my existing electrical outlets and moving it up. He also installed a new GFI outlet in my bathroom so that I can hook up my beloved Japan-style bidet toilet. Overall Jim is very knowledgeable and experienced in his electrical work, as well as very meticulous in little details. He takes pride in his job from start to finish to ensure the job is done right the first time. I felt very comfortable with Jim and "James Morrow Electrician and Handyman." Thank you Jim and I will definitely be using this business for any and all the future electrical work around the house. You can be rest assured that the "James Morrow Electrician and Handyman" is on my speed-dial if any future projects or issues arise. I am very glad that I found a local business that I can trust.

James responded quickly, was reasonably priced, knowledgeable, punctual and professional. I was…read morevery satisfied with his work and will look to use him in the future.

Josh installed my garage Tesla charger decently. This was during COVID-19, with social…read moredistancing/masks mandated. He did an OUTSTANDING job!! The install was perfect, and his communication about timing was perfect. He was professional, courteous, respectful, mindful of all regulations, and timely. Everything one could want in a contractor. I would absolutely hire him again, as I am hoping I can for a Tesla Powerwall installation soon.

Honest, hardw working and knowledgeable. He came out in under 24 hours and fixed wiring through…read morehouse and got breaker working and addressed issue of. 4 way switch working wrong lights. Always has given me a good and fair price and not looking to take advantage of anyone. It's nice to work with someone like this when it comes to my home.

Very fast to respond and super easy to work with as far as estimating and project timing. Extremely…read moreprofessional and experienced to say the least. We were quoted an honest amount and the work was completed way faster than we could have anticipated. Highly recommend.

Fast effective and efficient…read more Fast effective and efficient. Showed up on time with everything they needed, worked through the day and finished it in one. Coordinated the inspection so I could be compliant. Would use again. Would recommend

I have been a customer of JK Mechanical for over 20 years. In my opinion, they started out great,…read morebut lost their way. This review is about the service I received about fixing my 15 year old mini-split unit. History: The outdoor unit is located on a flat roof. I recently had the roof redone and the roofer told me they had to lift the untit six inches to get the new roof material under it. He warned me that this could cause a leak. A very slow leak, but over the course of a year, the unit worked less and less until it finally would not provide hear or cooling. I agreed to have have a technician come out to evaluate my unit and estimate the repair cost. The charge was $150 The technician arrived and inspected the equipmen. He told me bad news. 1. The system was FLAT, meaning that all the refrigerant leaked out. 2. The system uses outdated R22 which is no longer manufactred and remaining stock is very expensive at $300 a pound 4. My system requires 5 pounds so the cost of the refrigerant alone would be cost prohibitive at $1500. 5. The technician called the office to see if they would give a repair cost. They said No. The system is unrepairable. I was ready to install a new minil-split. I got 3 estimates, all around $5000. JKs estimate was $2500 higher. I decided to call another company and they sent a technician out. This is the interesting part! A. He inspected the outdoor unit and said it was obvious where the leak was because of staining at a flair nut. B. He said the system was NOT FLAT and still had some pressure so that evacuation would not be necessary. C, He said that there are drop-in replacements for R22 at reasonable cost. D. My system requires 2 lbs, not 5lbs. He tighted the nut and charged that system and charged me $400 In conclusion, My "unreparable" system was fixed and is working properly for $400. I called JK Mechanical to inform them that I was unhappy and wished to speak to someone in authority. They gave me the human resources person. I explained that their web site talks of unparalled knowlege and expertise, and that my experience was not that. I explained that the JK tech said the system required the outdated R22, but did not tell me about drop-in replacement options. He said that system was flat, and it was not. He said that it required 5 lbs, when it actually requires 2lb. He said that the system was not repairable. It is repaired and is working fine for the last two months. I told her that I was not renewing my service agreement for my home's main HVAC system and that after 20+ years, I was leaving JK Mechanical because my confidence in them was lost. She said that she understood how I felt and would pass along my comments. After paying a service agreement for over 20 years, I thought that recieving a follow-up call would be nice and the mark of a customer focused company. I was wrong. No communication. My confidence in JK is lost. How can I be sure that if my main system breaks, that I'm given the correct advise. The other company earned my business.

Terrible I have spent close to $40,000 with this company…read moreover the last 25 years having a geothermal heat pump system installed and then replaced with a new system, along with other plumbing projects. Last week I had a water heater that started leaking and was under warranty. Technician stated that I would only pay for labor to replace. Technician was there less than 3 hours and my bill was $890.00. Called to ask why bill was so high and was told they charge $189.00/hr and the rest was for "storage of the water heater and pipe fittings". So $300 to store a water heater and a few pipe fittings in addition to a rate of $189.00/hr Absolute highway robbery Never doing business with this company again