I purchased a Generac generator from Monyer in 2021 and have maintenance performed every year. This…read moretime, Jeremy, the technician, came out to do the service. I asked him a few questions regarding the generator and he answered them thoroughly and made sure I understood everything he was saying. When I asked him how to connect the unit to WIFI, he said he would be happy to do it. He was very patient with me when I was trying to remember my password and he kept entering it until I came up with the correct one. He was very professional and friendly, and I know he takes pride in his work and wants to make sure the customer is satisfied. I highly recommend Monyer and thank Jeremy for making me feel valued.

We purchased a whole house backup generator from Monyer in January 2024. Dealing with Nate on the…read morequote & detais was very professional. The install happened over the course of two days; there was a delay in their arrival on the first day, but that was understandable given that a big rainstorm had happened the previous day and many roads were closed. I had to meet them and get them to my house with back roads that luckily were open. The installation team completed the job mostly as expected. A part was not available and had to be installed at a later time, but that went flawlessly. About two months ago the generator reported an error. I was able to schedule a maintenance service with Monyer, though it was delayed as they were short-staffed. In spite of this, the technician arrived two weeks earlier than scheduled, much to my delight. His testing indicated a regulator needed to be replaced. Though it took some time, the office staff was able to accommodate my scheduling needs, and the part was installed yesterday under warranty. Much to my surprise, the generator has actually kicked on several times throughout the spring & summer following storms which caused power outages. In all cases the turnon & turnoff worked perfectly, and we actually had power when some of our neighbors did not. This left us wondering what had taken us so long to get such a generator installed. I would recommend Monyer for your backup generator needs.

Very fast to respond and super easy to work with as far as estimating and project timing. Extremely…read moreprofessional and experienced to say the least. We were quoted an honest amount and the work was completed way faster than we could have anticipated. Highly recommend.

Fast effective and efficient…read more Fast effective and efficient. Showed up on time with everything they needed, worked through the day and finished it in one. Coordinated the inspection so I could be compliant. Would use again. Would recommend

Travis called ahead and arrived on time. He estimated the job upon arrival. I felt the estimate…read morewas fair and accepted. Travis started immediately. We needed two dimmers and 3 switches installed. The job was completed promptly. We would use again without hesitation. Tjw Ephrata

Ouch! I asked if…read moreMr. Electric was a small business and was told it was. I foolishly assumed Mr. Electric was family owned or owned by an individual in that I prefer to give business to small businesses. At the time of service with a the arrival of a snazzy truck, I asked again and was told it is a small business and is family owned but it's a franchise. The work was done well by a skillful technician. In my opinion the price was extremely high for the work that was done. I did not get multiple estimates, again my fault, thinking the business was family or privately owned. I have yet to get a receipt, breaking down the costs of equipment and labor. perhaps it's lost in my spam folder. A lesson learned for sure to be more diligent and ask ample questions. I will not be using Mr. Electric again. Lesson for readers, be smarter than me!

I've been using Vertes for the last 3 years. I always use them for my HVAC and today, I had the…read morepleasure of meeting Aaron, from their plumbing department. He was nice, professional and got my issues fixed quickly. Both my outdoor faucet and my slow bathroom sink. I have never been disappointed in the service this company delivers. Thanks Aaron!

During the 100 degree heat wave, our AC stopped working. We called Vertex for an emergency service…read morecall. They said they would call back with appointment time. They called back 4 days later. This is how they treat their clients who had been with them for 10 years!

Thanks for the response. Fleetwood just too far away from Lancaster to get a lightbulb - Must say I…read moreappreciate the followup call explaining your business model and revealing that distance is not a barrier to transacting an online search. Ran around this morning to three Lancaster electrical shops and got a promising lead. Next Time: I'll check with Wentzel first!

Great service! Very kind and respectful! Did exactly what I asked! Price was reasonable as well…read more Will use again in the future.

Josh installed my garage Tesla charger decently. This was during COVID-19, with social…read moredistancing/masks mandated. He did an OUTSTANDING job!! The install was perfect, and his communication about timing was perfect. He was professional, courteous, respectful, mindful of all regulations, and timely. Everything one could want in a contractor. I would absolutely hire him again, as I am hoping I can for a Tesla Powerwall installation soon.

Honest, hardw working and knowledgeable. He came out in under 24 hours and fixed wiring through…read morehouse and got breaker working and addressed issue of. 4 way switch working wrong lights. Always has given me a good and fair price and not looking to take advantage of anyone. It's nice to work with someone like this when it comes to my home.

A rep from this company came to my house to give an estimate for work. He told an estimated price…read morewould be forthcoming possibly later that same day or the next day for sure. Still waiting for the estimate one week later. It is clear the company is not interested in doing the job. I wish the company rep had told me that from the start rather than leading me to believe a price would be forthcoming and wasting my time checking for estimate. Poor customer relations. Needless to say, I will not be calling this company for any work in the future and do not recommend them to anyone.

From the owner: Reliable HVAC, Plumbing, & Electrical Services in Greater Berks & Surrounding Areas. We have you…read morecovered for all of your home services needs.