This place is absolutely amazing! Level of service from the…read morestaff is 10/10! Beautiful new main lodge and cabins and the grounds are v beautiful! Good views from everywhere. Three lovely restaurants plus bars and a bakery!

This was wonderful hotel and very different than the types of paces we usually stay. There is a…read moremain house with a few rooms but most of the room are sets of attached cabins. The room was very nice and we really enjoyed the experience. As long as their is a nice comfortable bed, a nice size clean bathroom and enough room to sit, I am happy. This place fit the bill. We were here as part of out Rocky Mountaineer trip and they had a staffer with a separate check in for us. You leave the train, they take you over by coach and the baggage is already in the room. The staff was fabulous and everyone was very attentive to any of our needs and always very accommodating. I had only one issue here... lots of people and not a lot of places to eat. A bar and restaurant. My wife and I are used to multiple choices and the ability to walk downtown if we want. Here that was really not an option. We came back late from a tour and it was difficult to be seated. The VERY NICE host took our name and really watched the flow of people and managed to get us in a bit earlier than the reservation we made. Food and atmosphere is good and our server did a wonderful job. (some food pictures attached as well as a separate review.) If I was ever back in the area I would certainly come back but... be better prepared. KUDOs to the team at Fairmont Jasper Park Lodge

Nice hotel, lobby, updated interior and deco, remodel bathroom and kitchenette , big size room with…read more2 queen supporting beds. Need anything, call front desk. Restaurant on site. Free parking. Would love to have newer carpet. Fair price in Jasper.

Decent place to stay. It was close enough to almost everything we wanted to see in the Jasper…read moretownsite. So basically the townsite. The hotel was easy to get into and out of because it is off the main highway into the city which is pretty great. There is surface parking, but also underground parking. You enter it with your room key. Keep that in mind. There is an elevator and stair access to the lobby. The lobby is nicely appointed. I mean, it's a hotel's first impression, it should be. The front desk personnel were very courteous and quick. The hotel has a pool and hot tub. I didn't get a chance to check it out. There was a youth soccer group(s) staying there and basically took it over. Front desk did warn us. It's appreciated. As much as I would have loved to use it. I was not already in my swim wear and disappointed. The rooms were clean. The furnishing seemed newer. The room was fairly standard. There was a small kitchenette type area with a deep sink. This was perfect for refilling bottles. My major complaint would be the lack of outlets. With three people in a room with multiple devices. It would have been nice to have more outlets. Typically I travel with a power bar, unfortunately this time. I left it at home. This is a sufficient hotel. Things were tidy, clean, and nothing smelled weird.

This review is for the service I received from Ada. I was in a pickle of a situation with some car…read moreissues and she not only was compassionate but helped me by providing different solutions and helped me to secure a wonderful and safe place to rest while I waited for my car to be fixed. Peter was also another staff member here that was extremely helpful. It's located next to a Starbucks and convenient to get to all the wonderful things Jasper has to offer. Thanks again, Ada and Peter, for making my stay in Jasper more pleasant!

We stayed here for 4 nights. Check in was easy and quick. The staff were friendly and efficient…read more The room was a good size. Everything was "OK". It seemed like everything was clean. Our room was quite dark - simply not enough light. Our room was on the 2nd floor, if you opened the curtains, there was simply no privacy. The AC worked great but was either off or on - no temperature controls. They have a number of Adirondack chairs out front that we enjoyed in the evenings. The hotel is older and needs to be remodeled - but I guess there is no need to - since they were totally filled during our stay. If the hotel had been 50% of what we paid, we would have increased our rating to 4/5. But at the price that is charged, 3/5 is almost generous.

I'd stay here again, but in a different room. We stayed in the Miette Suites building in the corner…read moretower king suite. My folks stayed in a lower level queen room with a kitchenette, and that room was way nicer in terms of decor. It was also less than half the cost of the big goofy suite we stayed in, $140 a night versus $350. No dogs allowed in the suites, so add puppy-sitting to that cost, but they are allowed in other rooms. The king tower suite needs upgraded for the price, the decor is dated and just bad: off centre sconces and faded pictures, Chinese theme vases mixed with Italian rococo ones. Just a decorating disaster, feels like stuff was salvaged from the set of a 1970s porno and stuck in here randomly. Why not mountain themes in the decor, why the mixed cheap junk? The whole set up is awkward and unwelcoming. Lots of dead and unused space, silly little on/off gas fireplace, huge bar countertop with no purpose really other than a little bar sink now that the 1970s cocktail scene is a good 50+ years gone. There's only 2 wine glasses, 2 water glasses and 2 coffee cups. The suite feels incomplete, unfinished, and neglected. The best part about this suite is the huge bathroom: great big shower, 2 sinks, jacuzzi soaker tub. Truth be told, I got this suite for the tub, but I was a bit disappointed. The jacuzzi works fine but it's late 1980s style; the jets are not very powerful and the timer is weirdly at the bathroom door where you are guaranteed to accidentally hit it while trying to find the light switch. The tub it set up for 2 people to sit in different areas while resting their heads on tub cushions that are long gone, leaving behind awkward and pokey holsters. Kind of a dated let-down, like the rest of the suite. And why the crappy toiletries - "conditioning shampoo" - really? For $350 a night? All this aside, I liked the outdoor garden, and the facilities, rooms and property are kept very tidy. For a ski town, the place is immaculate. They start cleaning at 0900h, no lie, because of high turn-over. Check in is at 1600h, check out is 1100h. It's a very convenient location, with beautiful views all around, and we never had trouble finding a parking spot close to our room. The hotel was pretty much booked solid but it was never noisy and didn't feel crowded or busy, even over the long weekend. One must book significantly in advance, however, as tour groups stay here. I would definitely avoid higher level rooms in the summer, there is no air conditioning in any of the rooms, even the expensive suites. Fans are provided, but it's doubtful they would suffice on a hot day. We were on the 3rd floor on the second week in October, and the main living area was quite warm, never mind the tower where the bedroom is located. We had the fan on upstairs immediately, and it was only 23C outside. I think in the summer it would be unbearable, but for winter or spring it's perfect. Will try the pool and the onsite restaurant next time!

I booked a room back in September . when my wife and I arrived in mid November, the pool hot tub…read moreand restaurant were closed. This was a very big disappointment for us. when I booked it in September everything was open. it would have been great to have gotten a notice that they would be closed. we feel we never got what we paid for and never enjoyed our anniversary as much as we could have

Located in the heart of downtown Jasper, the Park Place Inn occupies great real estate, just steps…read moreaway from shops and restaurants. Of course, you won't be spending much time in downtown or the hotel for that matter because most use Jasper as a launching pad to explore Jasper National Par (which is fantastically beautiful). There are 14 rooms here, all unique, with different amenities. We stayed in Room 7 which was a suite for two, king size bed, queen size sofa bed, wet bar with refrigerator, hardwood floors, gas fireplace, jet tub and........ are you sitting down?.... a marble shower with 5 shower heads! Months after staying here, I still think about the 5-head shower! Soooo niiiiiiiicccccceeee! Very affordable at $159 to $249 Canadian depending on what time of year. This was a very comfortable room, and I wouldn't mind either staying in this one again or trying another one here. Love this inn! Highly recommended!

Loving it so far.... Very cosy and quaint.. the pictures say it all.. secure underground parkingread more

My husband's parents had spent their honeymoon at a different lodge 45 years ago, but that one…read moreburned down in the 2024 Jasper fire. So they chose this one which was nearby but survived the fire. They also have previously stayed here before. I like that there is a river right across that you can go to in the mornings. After figuring out there are amenities at the front office, I started snooping out this one and found an espresso maker! With fresh milk. So I would come here in the mornings for my morning coffee fix. There are also books, board games, and a couple of binders with all the different menus from town (some need updating though). The staff was very friendly and welcoming and I was able to meet the daughter of the owners. We also went to the hot tub which was very nice. We weren't sure how the changing/shower room worked, so my husband avoided it when there were women using it. You can chop some wood for your fire place which we did. I really liked the cabins - they feel kind of homey. The couches are all nice and thematic, the artwork is not generic - I think I saw other pieces by the same artist around Jasper. There was a fridge, microwave, toaster, and an electric kettle. There was also a bathtub which I needed after one of our hikes. I also liked the lotion - it really helped my skin heal up. The patios were really cute, but we never used them because of mosquitos. We were in a cabin with a shared wall - you can hear the other side if they're playing loud music. Which my brother-in-law was. My in-laws got a standalone cabin which was really cute because it's like a cute little house. It would be perfect if you have younger kids who was some of their own space. These ones also have a stove - so some frozen pizzas were made. They are in the process of rebuilding the cabins. We weren't staying in the cabins during the day mostly so if there was noise I didn't notice. If you are driving into town, use the highway to avoid the train.

Beautiful location near the river and within walking distance to Jasper. Our cabin was clean and…read morecomfortable and had a nice patio with seating. There's no restaurant here but some groceries are available at the desk. Jasper is very close and there are lots of food options there. I was very pleased with our stay here and wished I could remain a few more days.

Seriously one of the nicest hotels I've ever stayed in. Exemplary customer service and attention…read morefrom the top down. Staying three nights but they didn't have queen double available all three nights so would have to move to smaller room. Asked manager if there was any way we could stay in our room the whole time because we loved it so much. A few minutes later she called our room and had worked it out. She said she "comped" another customer and our room became available. Another time our keys didn't work and cleaning person saw the situation and insisted on taking our keys to front desk and fixed. I told her I could do this myself but she insisted. All staff so friendly and efficient. Room was spacious and clean and had all the bells and whistles. Shower amazing. A balcony was nice. Attractive art work. Nice restaurant on first floor and excellent strong coffee available. Parking on premises is free and overflow on street also available. Close to many restaurants.

The Crimson Jasper…read more In search of travel opportunities that would take me out of my home near Washington, D.C. so that I could avoid the gross semi-quincentennial spectacle being touted by 47, I looked for travel through the United States and Canada. Amtrak Vacations agent Kevin Guadagnoli did an outstanding job arranging my itinerary, starting with booking me a sleeper from Washington, D.C. to Chicago, then to Seattle, and then to Vancouver, Jasper, and Banff. I arrived at the train station in Jasper, operated by VIA Rail Canada, on July 4, so my timing was perfect. No red, white, and blue blustering - just clean air, beautiful mountains, great food, and lovely people, all who seemed to be at once kind, interesting, and unfailingly courteous. So refreshing to meet nice people. Kevin's choice of the Crimson Jasper was spot on: the hotel is an 8-minute walk from the train station, on clearly marked streets with ample sidewalks that made the trip easy and safe. Upon my arrival (not yet 11 a.m.) I was able to check my backpack and was free to walk around and get a sense of life in Alberta. There were first-rate bistros, a local liquor store, a full-service grocery store, and blue skies abounding, all within walking distance. The hotel was perfect. I was able to check into my room in the early afternoon, and found it to be well-appointed, comfortable, and quiet. The hotel has done away with single-use plastics, in favor of shower-wall-mounted dispensers that were environmentally friendly and easy to use. The bathroom was carefully designed, and was user-friendly even for me, traveling solo at age 70 with just a touch of neuropathy that makes it important that the shower offers grab-bars and such. Check, check, and check. I'd return in a heartbeat. Above and beyond: I had a bit of a meltdown when my transport from Jasper to Banff went south. Brewster Transportation, with whom Kevin had booked my transfer, proved to be really, really hard to work with. My itinerary had me leaving the hotel in Jasper on Monday on an excursion managed by Brewster. The rule in my itinerary was that I had to confirm my intention to travel from Jasper to Banff 48 hours before my booked trip. I started trying to reach Brewster Transportation on Friday, three days before my scheduled departure. When I called their posted number (800-760-6934) I got the response that my call was important and someone would be with me shortly. Not true. No one, not one person, could I reach. I called more than 10 times over the weekend, waiting at some point more than 30 minutes on hold, trying to reach Brewster so that I could confirm my travel and find out when I would be picked up. Three time over the weekend I heard the recording say, "If you would like to receive a callback when an agent is available to speak with you, please press 1". None of these messages were returned, leaving me not knowing whether my passage was confirmed - and worse, I couldn't tell when I would be picked up at the Crimson. My concerns were that I needed to confirm this trip: It was my one-way passage from Jasper to Banff, as well as my chance to see the Columbia icefields (which was part of the passage). If no one would tell me when I could expect to be picked up at the Crimson, I was screwed. And that's pretty much what happened: I tried without success to reach Brewster - due, entirely, to Brewster's failure to let me confirm the trip. I'm not complaining about the driver's refusal to wait - he or she had a job to do, and no one wants to wait for the laggard passenger. But it was wrong for Brewster to make it impossible for me to reach a human at Brewster. It was seriously wrong for Brewster to tell me (through its recording) that there was more than a 10 minute wait and that if I chose to request a callback I would be called back - that was a lie. It was also wrong for Brewster to put all calls on permanent hold over the 4th of July holiday. What happened next was, however, extraordinary, and spoke well of the Crimson and its management and front office staff. Emily and Danni were at the front desk when I learned the Brewster trip left without me. Working together, Emily and Danni went online and found a transfer that would get me to Banff by late afternoon. I couldn't get the benefit of the ice field excursion Kevin had booked for me, but I could at least get to Banff. I am profoundly grateful that Emily and Danni collaborated to figure out how to make this trip work. Well done!

Overall, this was a great little spot to stay for a few nights in Jasper! The staff are super…read morefriendly and accommodating. They keep a fire going so we got to enjoy sitting around the fire for a bit both nights we were there. There is a restaurant and bar on the property. I didn't get any food but they offered a small sangria welcome drink. The rooms are pretty comfortable and have a fridge but no microwave. I did find a small spider near my bed though. We also saw a few elk around the property which was cool!

Highly suggest staying at Pine Bungalows. Greeted by very friendly staff (and cow elk) upon…read morearrival. Staff helped direct us to plenty of nearby locations that largely avoided impacts from the wildfire and retained much (or all) of their natural splendor--if you are worried about not being able to see much, don't be--come to Jasper and stay at Pine Bungalows. The cabin itself was very well maintained, smelled wonderful, and came packed with great tea and coffee. We were stocked daily with firewood, starters, and kindling that supported our s'more-eating habit. Our neighbor cabin guests, and all of the cleaning staff we met, were all kind and helpful. Our check-in staff member's handwritten directions on a lodge-provided map (attached) led us to several days of extraordinary beauty. She (Name = Strawberry) told us that Maligne Lake was pristine -- and we saw bald eagles, black bear cubs, and grizzly cubs with mom from the safety of our car. She said Pyramid Lake was beautiful, and we basked in the rich meadow trails and overlooks over several pristine lakes, including Pyramid Lake, and visited the wedding island to top it off. She encouraged us to take the tram up to Whistlers Mountain or drive to Mt. Robson--we did both (and Kinney Lake), and were left speechless both times. In other words, she helped us see Jasper and the surrounding area for what it truly is, and not just its recent disaster. We look forward to returning. A note on wildlife and the surrounding area. Magpies and cow elk frequently came right up to the cabin's perimeter. A coyote was seen outside the Bungalow's property, but never came close to the cabin (by visual, scat, or print). If you are trying to see wildlife, this is a great spot to use as your base of operations. There is a very occasional odor from the nearby water treatment facility, but it will last seconds for every hour you are outside so don't let that influence your decision. Can't recommend this business enough! Help Jasper recover and stay here!