I will warn you now to please BEWARE of Amelia the property manager. We lived there for 5 years and…read moremy lease was up in August. I didn't plan on renewing and she's the type of manager who retaliates when things don't go her way. I fell on hard times during the summer, went to her and explained my new job that I had gotten. In the month of July I had a hard time paying the rent due to me just starting a job. Long story short, Amelia Sabotaged the situation and accepted a payment from the state on my behalf but still evicted me the last month of my lease being up. All because I didn't renew. She's a witch that cannot be trusted AT ALL. Please don't move here.

As a property manager, it's a beautiful thing to see the level of community and genuine care for…read moreapplicants that Indigo Isles has exhibited. I have had nothing but pleasant interactions and quick responses from staff. Not to mention Keely will light up a room. I recommend them 1000%.

You will not find a better or more knowledgeable realtor than Jimmy. His experience and attention…read moreto detail are unmatched. I've never worked with a realtor before that both pointed out the good things but also details on small defects in the home that I missed so that we could make an educated decision. He's not just selling you a home, he aims to find you the right home. We ended up going with a new build and they didn't make the repairs on the home they said they would. Jimmy went over and above months later after the home had closed to reach out to contacts he knew higher up to push them to complete repairs correctly and timely. I have learned so much from him about property, mortgages and investment properties that he has gained in his industry experience in all 3 areas. Highly recommend.

Jimmy Littlejohn, the owner and Carol Quinn, the realtor that I worked with were without a single…read moredoubt the worse real estate representatives I have worked with. I would not be surprised if they violated real estate practices, ethically and professionally. They were rude, working strictly on behalf of the the buyer, they kept asking for more items to be included in the sell without any further increase in the sale amount and this is after I offered all furniture in both dwellings; they asked me to add in my $3,000.00 riding lawnmower, another $400.00 battery power lawnmower to go with the sale. Carol Quinn, modified my finance agreement on the first mortgage to carry the balance leftover for the sale. Not only was the mortgage agreement she tried to force on me unprofessional it was disrespectful. After confronting her on many occasions, she continued in her rant about why she modified my agreement which was heavily slanted towards the buyer. She is not a mortgager, nor an accountant, nor an underwriter. This back and forth wasted days, towards closing. I confronted Jimmy Littlejohn the owner and he did nothing to stop this out-of-control realtor in Carol Quinn. I requested another realtor, he gave me one, but kept Carol Quinn in the process until the end and I still had to deal with her rudeness and disrespect. I'm on the fence in reporting this entire crew to the governing board of Florida realtors and the Florida Professional Board of Regulations. Catherine Thompson, the so called replacement for Carol Quinn was just as rude, nonresponsive and a terror to work with. Do not do business with NORTH FLORIDA REAL ESTATE PARTNERS. This place and these people are not good people. The spirit of the so called real esate company is simply DARK!

This is A amazing place to live,the amenities are absolutely great!! They keep the property very…read morenicely and clean,The maintenance guys are truly amazing when it comes to any situation you may be facing...Royce and his team are very attentive to any need.... This is A absolutely Beautiful place to live.... Thanks Kindly

I have lived here for 3 horrible weeks. I was given word of Samantha Malone, my apartment would be…read morecompletely ready for me to move in. never happened, carpet looked like herd of buffalo had run over it. Called office, she came and vacuumed. I needed to wash clothes, washing machine was old and filthy, dryer old and covered in gray paint, and had some taped to back wall inside. I called office and notified them. 2 weeks later after several more calls and sending photos to Laura Siemsen, she sent a maintenance lady to try and clean. lady took one look and said no way to clean this mess up. Laura Siemsen then told me she was going to try and get washing machine from another unit or try to get a new set. This week on Wednesday, new washing machine and dryer installed. The day after I moved in, discovered 3 electrical outlets on kitchen counter, did not work. I was told by Samantha Malone that maintenance was short workers, due to illness. The truth was , complex maintenance was preparing for an inspection by U S HUD. all maintenance was busy sprucing up complex. Last week walking into my apartment, found a maintenance man trying to repair electrical outlets. he finally said he would have to call contractor. Next day electrical contractor showed up, had to cut 4 different holes in wall in dining area, hallway by washing machine, bathroom and linen closet. I asked electrician, if I needed to make maintenance request, she said no,they had reported it to office . I called office on Tuesday, and was told next day holes would be taken care of as well as washing machine and dryer installed. Holes and patchwork, 2 areas were partially done.Bathroom and linen closet not touched. Yesterday I called office at 2:47pm and was told this problem would be taken care of by 5pm yesterday or today. it's 6:48 pm now, no notification, no maintenance, nothing done. This place is a nightmare, poorly maintained and very poorly managed. I urge whoever reads this, do not consider moving here and going through the problems I have endured. Monday I will start calling radio, tv stations to see if they can secure some relief for me. I could continue writing about other problems , but I'm done for now Bryant Spooner

We found Zach McCrary and the Rocco Group after a long strange trip through the riff raff of…read moreJacksonville Realty . Now I'll be completely honest when we were told over the phone that we were getting handed off to Zach back in July I was hesitant, because, we were told he was young and he was a Florida Gator . Luckily we decided not to hold his misguided fandom against him and see what would happen and so agreed to meet When we met Zach originally he was with another group. The Rocco Group must be doing something right , because the difference in Zach after he joined them was evident. It was like he left the Florida Gators to play Football for the Georgia Bulldogs . Coach Sarah Rocco took this young man and turned him into a champion realtor, got a question? , he had the answer and if he didn't , he found the answer for you PDQ. We were always in the loop and his Professionalism was always next level, we are very grateful for having Zach McCrary come into our lives and very thankful for the Rocco Group. Thank you So much Zach for helping us find our little slice of peaceful paradise here in Florida !

My wife Rosemary and I were looking to move to the St. John's area in 2023 and we connected with…read moreTaylor Diaz and her team at the Rocco Group at Keller Williams. Taylor was instrumental in helping us find a great new construction home in Nocatee. She was very knowledgable about all of the communities in St. John's county and showed us many of them, educating us in on all the positives and negatives of each one. From beginning to end, Taylor was tremendous and was there every step of the way through the new build process right up until the day we closed and beyond. If you are looking to buy or sell a new home, I would highly recommend reaching out to Taylor or really anyone on her team at the Rocco Group at Keller Williams.

Very responsive very nice people. I was looking to talk to a realtor and they hooked me up with a…read morereally nice one.

Suzanne and Taylor have been fantastic to work with. I highly recommend. Everyone communicated and…read moregot my house taken care of fast!

Nice place, and staff is nice when you're about to sign a contract, and terrible when you're moving…read moreout. As they don't see you anymore as valued customer, they just want to get as much money as they can from you. In my particular case they tried to charge me for almost everything in the apartment. Please take into account that I knew I have to leave it clean, that's why we spent a lot of time and money to clean everything before move out. Me personally cleaned all the floors and appliances. So actually it was even better condition when we moved out than on move in. Moreover, on move in a manager told me that the price is like that (it's 1.6K for 2 bedroom, one of the highest in a neighborhood) because they do full repair for every new resident, changing carpets, and painting walls. It sounds like that's the reason for a price, so I assumed it's included in my rent, but... At the end they tried to charge me for a new carpet, and a lot of other repairs I hadn't any idea about, like window blinders (it was in the same exact condition - working), or TV mount (I don't know what it is, I mounted TV myself making a few holes in a wall). Finally they billed me for around $1K, thanks God I didn't give them any security deposit. There is no legal ground for such a charge, as I didn't ordered any of these services. Despite of that they even passed this to collections. What an attitude towards a client! Especially this times when people suffer from Covid pandemic.

Serious Safety Concerns and Poor Communication at Fort Family's Cabana Club and Galleria Club…read more I feel compelled to share my distressing experience with Fort Family's Cabana Club and Galleria Club, hoping to inform potential renters about the grave safety concerns and glaring communication issues we encountered during and after our tenancy from the winter of 2020 to the summer of 2023. Our decision to move out was prompted by a series of alarming incidents that raised serious concerns about the safety of our family, especially for our then 17-month-old son. On one occasion, my toddler found a used crack pipe in the common walkway just outside a neighbors apartment. Shortly after, an out-of-state fugitive was arrested while staying in our apartment complex. Although our lease agreement clearly stated that subletting and short-term rentals were not allowed, it became evident that this policy was not enforced, as my wife was stalked by an individual who was illegally sharing a room in the complex. The final straw came when we witnessed multiple instances of college students, presumably living in the community, engaging in drug-induced behavior to the extent that they were running around naked. Fearing for the safety and well-being of my family, we made the difficult decision to move out. Upon moving out, we returned the keys and completed all necessary paperwork, which was signed by the apartment manager. However, a week later, we received a call questioning why we had not moved out yet, and we were erroneously charged extra fees for the following month's rent. After providing a copy of the signed move-out documents via email, the charges were adjusted, but this incident highlights the serious lapses in internal communication and processes within the office at Fort Family's Cabana Club and Galleria Club. To add financial insult to injury, now three months post-move-out, we were abruptly hit with a collection notice for supposed unpaid move-out fees--fees we were never made aware of. We were completely blindsided by this because we had previously been communicating with the office via email to resolve the prior incorrect move-out month related charges, and had even received acknowledgement that all move out and cleaning related payments had been received. No further email communications from Fort Family's Cabana Club and Galleria Club were ever received prior to a collection hitting my credit report. This unexpected blow has led to a staggering 100-point drop in my credit score and will affect my borrowing rates for years to come. I am sharing our story to warn others about the potential dangers and frustrations associated with renting from Fort Family's Cabana Club and Galleria Club . The safety of your family and the protection of your financial standing are paramount. I strongly urge potential renters to consider these factors carefully and explore other housing options before making a decision.

Took a tour of The Hawthorne yesterday and it's a really nice little community. The staff (Brandy /…read moreAbby) that I interacted with were professional, polite, and understanding about what I was looking for if I decided to rent there. The location is awesome! Walking distance to restaurants and shopping; and right off 295 for quick access to get around town. The grounds look to be upkept very well, and while I was there they were actually making improvements. I would give them 5 stars, but they use Conservice as their water biller. I was thinking about renting here, but I refuse to do business with Conservice as a utility provider again.

Beautiful community, with kind helpful people, pets friendly amazing places for family or for…read moresingle people.Very organized and clean.Nice pool, BBQ area, gym....Close to the Publix, Winn Dixie, Walgreens and more local shops, restaurants. Close to the Town Center, Health care.... I'm so grateful to live here.Highly recommend.

My favorite apartment complex I ever lived in! Everything about this place is amazing! They have a…read moregreat pool, gym, apartments, etc. I think I laid out by the pool almost everyday after class. It was so big and roomy and just beautiful to look at. Regarding the apartments, I know they're only a couple years old but they look brand new. I sent pictures to my mom and she said this apartment is even nicer than her house, haha. All new appliances, wood flooring, crown molding, everything was amazing. The only down side I would say is that the regular rooms (not the master) were pretty small as well as the closet and the bathroom compared to other places I've lived. Another great part about this complex was the "extras". There was a good truck that came to the complex once a week and they always had things going on like events for kids and free breakfast, etc. The amount of times I got free breakfast was amazing, especially on the way to class. I would have loved to stay and live here longer but I changed roommates and therefore a different living area. Definitely an amazing apartment to live in and I recommend to everyone. Also, parking is great! No reserved spots and lots for everyone to fit! Oh and there's valet trash!!! That was one of my favorite things cause what college girl likes taking out the trash, haha.

I live here currently. They enforce the wrong rules. They care about the wrong stuff. They fine you…read morefor putting a box out side for the trash man to come get (which I pay for) but they don't do anything to the people who decide to invite 49 of there friends to the pool and have a party and get wasted. Tequila bottle, beers, music. Grown adults acting like children because they have a drinking problem. But hey, you can't park a trailer or a box truck tho. Or when you try to get in touch with them about almost anything they say "we will call you Monday" and you never hear from them.