They are always so nice and quick to get my things shipped. I'm usually in and out within minutes.read more

I brought in a letter to return and an envelope to ship. I understand if they don't accept it but…read morewhen I asked to buy stamps and how many stamps an envelope would take, the representative said, "I don't know. Google it." Customer service was bland and rude. I wouldn't go back there.

Needed a small run of a 24pg catalog for a meeting.. They knocked it out in 3 days!…read morePaper stock and turnaround exceeded my expectations! Will definitely use them again in the future.

Let's just keep it simple. This was an unpleasant experience being taken advantage of by this…read morecompany. Overcharged and added fees not listed on original invoice. The quality of the sticker was good but not worth the big price tag.

Initially my husband and I were really pleased with the quality and customer service received when…read morewe started using them, so pleased that we would drive from Fort Worth and Lancaster for services. Well here lately the customer service has drastically decreased. The chick with the curly hair is beyond rude and unknowledgeable of anything asked. She doesn't greet customer and appears to get an attitude when asked to do her job. I honestly dnt know how she got a job working there. Anywho after the frustration she cause us today we will not return and if I was the old me she probably would have caught these hands, But yes everyone else was a pleasure working with!!

Very disappointing experience with DTF Center Dallas today. I have been a customer for over a year…read moreand have spent a significant amount of money with this company, but after how I was treated today, I will not be returning. I first tried to place my order through their website, but it repeatedly showed "failed to upload" when trying to submit my files. I then used their website chat to ask for help and requested an invoice since I had already shared my Canva document with them. No one ever responded in the chat. Since I still needed the order, I began calling around 3:00 PM and had to call continuously for almost an hour before someone finally answered the phone. I was told the Dallas location was on another call and would be transferred once they were finished. When I finally spoke to someone at the Dallas store, I confirmed multiple times that the prints would be ready the same day. He said yes. I shared the Canva document, he sent the invoice, and I paid immediately. I even asked again if the order would be ready today, and he again confirmed that it would. The Shop app even showed the order being packed for pickup, so I sent my husband to the store. When my husband arrived, the first employee helping him smelled strongly of marijuana and appeared to be under the influence, which was extremely unprofessional. After that, the same employee I spoke with earlier suddenly said the order would NOT be ready until tomorrow, completely contradicting what he had told me earlier. When I spoke with him on the phone to clarify what happened, he was very rude, repeatedly interrupted me, and raised his voice instead of addressing the mistake or trying to resolve the situation. For a business that relies on time-sensitive print orders, clear communication and professionalism are critical. Unfortunately, this experience showed poor communication, rude customer service, and staff behavior that raises serious concerns about professionalism. After being a loyal customer for over a year, this experience was unacceptable and I will be taking my business elsewhere.

Dependable, fast, flawless work. Barry worked tirelessly to make sure our HUGE copy and binding…read moreproject was done. When we picked it up, it was on time and perfectly completed. My company will definitely use AlphaGraphics in the future. The bigger name stores just couldn't be quick and nimble enough to complete the job, but Barry and team did it with grace!!! Thank you!!!

These guys helped me design my business cards ,were kind and very professional. I would recommended…read moreanybody starting a new business especially if you live in Irving or surrounding areas to check AlphaGraphics out.

Thank you Kathy with a K!!!! Omg! This woman deserves to run the whole place! What incredible…read morepatience and honesty...I'm so glad she was here today to care for my printing services! Needed labels and getting going wasn't going as planned and she had a solution for each time. Quality color print job, I was thinking it would be way more, great value for the price! Thanks - also no longer a 24 hour location after Covid

I have been to this locations several times. Phillip has always done a great job helping me…read more Most recently, I needed to scan a legal document that was 8 x 14 inches. My son also came along and wanted to laminate his "prized" drawings. When the laminating machine was not working, Phillip took care of us behind the counter. I always get great service here.

I ordered custom stickers made for colleagues with a short turnaround time. The stickers turned out…read morepretty good and I appreciated the quick turnaround. Pricing wasn't too bad. My only complaint is that the stickers were not cut very well, so some of the edges were cut off and they weren't centered. Photo for reference.

No transparency, will not disclose any pricing without setting up an account. When I called I had…read moreto go back and forth with one person who didn't understand their products. After being sent to someone else she said their products were "just too complicated" to quote without an account. Too many competitors for that kind of business.