Had an electrical short on my 1996 KW. Once he found it he called me to come to explain his work…read more He showed me the problem, ordered part, and he replaced it. He did a dot inspect for me and then I left for another load. He was very transparent and the cost was about right.

I was having issues with my 2002 Hyundai and everyone else I took it to couldn't figure it out. But…read moreMichael got it fixed, it was a mass flow air sensor and they replaced it and the price was great. Everyone there is so nice and I'll be taking my car to them if I need to in the future. Great place. Wonderful prices. Thank you so much.

We were referred to this company from Smith Tire. I had an oil pump changed out on a 2009 Ford…read moreRanger with less than 200,000 miles. The auto shop dry started the engine without pumping new engine fuel pump over. This caused the engine to run dry, and within 3 days I had a rod knocking. They took zero responsibility, was not willing to help, and denied what 3 other mechanic shops reported post fuel pump replacement. I am currently paying another shop J&K Automotive and they have been great. Do not take your vehicle here. Do not take your vehicle to Randy.

Used them after a coworker recommended them. They did an adequate job but they gave poor service…read moretoward to end.

Absolutely rudes, the lady that answers the phone is rude & very unprofessional. Stated that they…read morecharge 3% for debit & after getting upset. Then stated they would only accept cash. I would never recommend anyone to them. I just moved here from Little Rock not a good look Gerald's Auto of Jonesboro!!! Can you say BBB....

The first two times I went there I had a good experience. My car was rigged up and finished pretty…read morefast. The third and final time I went in for services I left my car there & got really sick. I moved about two weeks later so obviously my address changed. I tried to keep in contact through phone but no one ever answered anymore like the first few times. I moved further away from that area so I couldn't just come to the shop normally as I usually would. Months later I see my car on sale at an auto lot. no calls back or anything after several voicemails even leaving my call back number I still received nothing.

My son's truck has been at University Auto in Jonesboro for over six months, and it's been nothing…read morebut excuses and delays from the beginning. The owner is never at the shop, never answers the phone, and doesn't return messages. Every time we manage to get ahold of someone, there's a new excuse for why the truck isn't finished. This level of unprofessionalism is completely unacceptable, especially when someone's vehicle is being held for half a year with no real updates. Do yourself a favor and take your business somewhere that respects your time and money.

He did a great job replacing front and rear brakes on my car. He arrived as scheduled and did the…read morejob at the quoted amount. I highly recommend him.

Great service. Great guy. Highly recommend. I needed brake pads on my car. He not only did a great…read morejob he did it fast. He was out here same day, fixed my car, and charged a reasonable price. Can't recommend him enough.

The quality and value for your money. They care and won't put you back on the road until you know…read morewhat all is wrong with your vehicle up front including prices. My oil leak was in an older truck but found other issues and fixed it. Labor was not bad. It was my parts and that just comes with it. But it's lifetimes parts! Will get back with you quickly. I have been bringing them our business for many years.

I was told they could not check my car until Monday or Tuesday. I told the man who was waiting on…read moreme I would bring it in on Tuesday, and I did. It took a week before it was looked at, and a couple more days before it was ready. My car still was not idling right, so I took it to a different shop. Today I paid $102.17 to "relearn the idle". I did some research, and I found this procedure has to be done every time the throttle body is replaced. This is what they replaced, but they did not relearn the throttle. This error cost me $102.17.

Had my transmission fluid changed here while visiting and two days afterward the fluid had entirely…read moreleaked out and the car had to be towed in for the work to be re-done. I left the state to return home and within two weeks the transmission fluid was once again leaking profusely, and being out of state I had to have another mechanic once again re-do the job (properly this time). I've been trying for days now to work out a refund of the work Midtown Auto did, as it was done improperly twice and I've now had to pay someone else to fix their mistake, but despite all the promises of the mechanic calling me back, he never does. I'm still trying to get my money back from them, so I cannot recommend that anyone else spend theirs here. Edit: I did receive the refund finally, which is appreciated. However, the lack of professionalism in not returning my calls for a week and the work failing twice to the point of endangering my car still leave this shop as a Don't Recommend from me.

These guys are awesome! Super friendly. Traveling through on business and had a brake issue on my…read moretruck. Got there at 1:00 and they worked me in. Had me out in an hour. Fixed perfect. Highly recommend!

Very good people. Very knowledgeable. Best prices in Arkansas. I will be going back.read more

I don't understand all the horrible/bad reviews on here. I've bought used parts from them several…read moretimes and every time the customer service has been great whether I speak to the owner or his employees. Not to mention his prices, B&B has the cheapest prices around, by far. They will alway be my go to place.